Comfortable and clean rooms. Pet-friendly with a tile floor for dog-friendly rooms. Friendly staff. Good hot breakfast with fresh fruit salad. Convenient location near freeway exit and nearby restaurants.

Felt extremely safe, no complaints.

We had a fantastic stay at the Holiday Inn Express & Suites in Phoenix. The location was perfect for the event we were attending, and we loved the convenience of being close to everything. The beds were comfortable, and the staff was incredibly friendly and helpful. We were especially impressed with the woman at the front desk, she was amazing and truly a treasure. The gentleman who worked the counter was also awesome. We felt blessed to have met them both. The breakfast had good choices, and the night clerk, Doug, went above and beyond to ensure our comfort and needs were met. He even called our room to check if everything was okay and gave us great recommendations for nearby restaurants. We would definitely recommend this hotel.

Almost perfect! 😊

I had a fantastic stay at this hotel. The front desk staff, especially Jerry, went above and beyond to make my experience comfortable and enjoyable. The location was perfect for me as it was near the university and the lake, making it convenient for visiting my daughter. The hotel was very clean and the facilities were top-notch. The breakfast had a good variety of options, including omelets, sausages, bacon, fruit. The staff was helpful and accommodating throughout my stay.

Was all great.

The value for the money was great and the room was clean and comfortable. The location was convenient and the staff was friendly and accommodating.

The breakfast could be improved with more options.

The value for money at this hotel was outstanding, and the room was incredibly comfortable and quiet. The location couldn't have been better, and the staff went above and beyond to make our stay enjoyable.

The breakfast menu could use some improvement, perhaps by adding more variety or healthier options.

The location of this hotel is convenient as it is close to everything you'd want to get to in the valley, including stadiums and Tempe lake. The rooms are well-kept and offer decent size. The breakfast area is tidy and the staff is attentive in maintaining it. The hotel also offers a walking trail and other facilities for guests to enjoy.

Some rooms can be noisy due to their proximity to the main interstate.

Pet-friendly. Friendly staff. Clean, comfortable room. Tile floor for dog-friendly room. Good hot breakfast with fresh fruit salad. Adjacent to freeway exit. Nearby restaurants, both fast food and sit-down. 2 queen-sized bed room was very nice. Clean with nice amenities - shampoo/conditioner, soap, hair dryer, iron, CLEAN mini fridge! Perfect location for visiting ASU student. Laminate flooring in the room was very clean. Meticulous cleaning process observed. No tired, old, musty carpeting.

As low-budget travelers, we loved the clean and comfortable rooms with great housekeeping. The pet-friendly aspect and friendly staff were a bonus. The location near the freeway exit and nearby restaurants made it convenient. Great hot breakfast with fresh fruit salad.

Felt great, nothing to complain about.

El personal fue muy amable y nos brindó excelentes recomendaciones. La habitación era espaciosa, con baño nuevo y no hubo ruido durante la noche. Además, el hotel contaba con una zona en la planta baja donde pudimos preparar nuestra comida, lo cual fue muy conveniente.

Nada que me haya disgustado.

I got great value for my money at this hotel. The room was clean and comfortable, with a cozy bed and fresh linens. The location was convenient, and the staff treated me with warmth and helpfulness.

The breakfast could be improved with a wider variety of options.

The food was excellent, with a variety of options that changed daily. We enjoyed fluffy eggs and bacon, sausage, and even biscuits and gravy. The breakfast also included waffles, pastries, cereal, and a fantastic selection of beverages. The staff was friendly and responsive, and they even allowed us to order dinner from local restaurants. The rooms were comfortable and well-equipped, with amenities like a mini fridge and a microwave. The hotel's location was convenient, right off the freeway exit and close to Tempe Lake. We also appreciated the affordable price and the proximity to an In n Out Burger restaurant across the street. it was a great experience and we would definitely stay again.

Couldn't find any faults at all! 😊

Excellent location, close to Tempe Town Lake and ASU. Clean rooms with icy air conditioning. Friendly staff. Complimentary coffee and fruit-infused water in the lobby. Good breakfast variety, including omelets, sausage, bacon, bananas, oranges.

I really liked the cozy and inviting atmosphere in the hotel's lobby and common areas. The decor was tasteful and had a homey feel to it, which made me feel comfortable during my stay. The furniture and seating areas were also senior-friendly, providing a comfortable space for relaxation and socializing with other guests. It was nice to see that the hotel was considerate of the needs of older individuals like myself.

The only thing I would have asked for to make my vacation even better for senior people is improved communication and attentiveness from the staff. Sometimes, the children working there seemed a bit disorganized and weren't as proactive in addressing our needs.

The location of the hotel was convenient for my business trip, with key amenities and attractions nearby. The staff were friendly and helpful, providing me with all the necessary information and assistance during my stay. Another positive aspect was the comfortable bedding, which ensured a good night's sleep after a long day of work.

The cleanliness of the rooms was subpar, with a noticeable smell and unclean bathroom. The lack of attention to detail, such as patched holes and cracked paint, was also off-putting.