The breakfast could have been better with a wider variety of options.

The room was comfortable and nicely decorated. The shuttle to the airport was convenient and reliable.

There was no free Wi-Fi in the room, and the cost for it was quite high. Additionally, there were no dining options within walking distance of the hotel.

We were pleasantly surprised when we were given a small suite instead of a regular room, which made the kids very happy. The hotel's location was great as it was within walking distance of a metro station that provided easy access to downtown. The staff at the hotel were incredibly friendly and accommodating. The presence of a Starbucks in the hotel was a delightful bonus. The hotel's proximity to the airport was convenient, and the shuttle service was excellent with frequent trips and ample space for luggage.

None.

I had a wonderful stay at this hotel! The location was perfect for me, as it was right beside the train station and I could easily get to my destination. The room was very comfortable and had all the amenities I needed, including tea and coffee facilities, a refrigerator, and a flat-screen TV. The staff were very friendly and helpful, and the welcome drink was a lovely touch. I also enjoyed the leisure facilities, including the indoor swimming pool, sauna, and jacuzzi.

I highly recommend this place to anyone looking for a comfortable and convenient stay.

I stayed at this hotel during Christmas and I was impressed with the festive decorations and holiday atmosphere. The lobby and common areas were beautifully adorned, creating a cozy and cheerful ambiance. Additionally, the hotel staff was friendly and welcoming, making me feel right at home for the holiday season.

the front desk staff was not as attentive or friendly as I had hoped. They seemed disinterested and didn't provide the level of customer service I was expecting.

This hotel was absolutely fantastic! The location was perfect, with easy access to the Cumberland station and just a quick cab ride away from shopping and clubs. I also loved that it was a minute walk to the L, making it super convenient to get to and from Ohare. The service here was top-notch, with room service, car hire, and a helpful shuttle service. The amenities in the room were great too, with ironing facilities, tea and coffee making facilities, and a comfy sitting area. I also appreciated the soundproofed rooms, ensuring a peaceful night's sleep.

While the overall experience was amazing, there were a few minor inconveniences. The staff did make me wait and forget to inform me about getting new keys, and there was a shower leak that caused water to spill onto the carpet.

We loved the spacious and luxurious rooms at this hotel, perfect for our family. The location near the CTA subway made it easy to explore the city without any traffic or parking hassles. The hotel also had a convenient parking lot and a Starbucks on-site. The free Wi-Fi worked great throughout the building. The shuttle service to O'Hare Airport was a huge plus and the restaurant served good food at affordable prices.

Felt incredibly welcome and had no complaints whatsoever.

The beds were comfortable and the suites were spacious. The hotel had a great price and was conveniently located near the airport. Free shuttles to the airport every half hour. The lobby had a Starbucks. Free pool, sauna, and gym. The staff at the front desk were extremely helpful and friendly.

Felt very happy with my stay, nothing to complain about.

Huge room, beautiful lobby, 5-star feel, excellent staff, friendly service, above and beyond.

Nothing, it is perfect.

This hotel is a great value for the price, offering basic amenities and a good location right beside the train station and close to downtown. The staff is friendly and helpful, and the rooms are comfortable with good king beds and breakfast included.

All was well during our stay.

Clean and spacious rooms, accommodating staff, convenient Starbucks and bar, easy transportation to downtown, nice pool and hot tub.

Nothing, no complaints at all.

I had a great stay at this luxurious hotel! The location was perfect, being right by O'Hare airport and next to the train station. It was so convenient for me to get to downtown, and it only took about 15 minutes. The staff was so friendly and helpful, and the lobby was beautifully decorated. I loved having a Starbucks on-site as well. The rooms were spacious, clean, and comfortable, with all the amenities I needed like ironing facilities, air conditioning, and a refrigerator. Plus, the hotel offered free wifi with my Marriott rewards card. it was a fantastic experience.

I highly recommend this hotel to my family and friends. Everyone was so accommodating, and the location was superb with its proximity to the airport and the train station.

The hotel's interior design was modern and fresh, with clean carpets and attractive wallpapers. The front hallway fireplace created a dramatic and cozy ambiance. The spacious room had a comfortable and relaxing bed, with clean sheets. The bathroom was also large, with a spacious shower and plenty of clean towels. Additionally, the presence of a small refrigerator in the room was a convenient feature.

Furthermore, there seemed to be a lack of communication regarding additional fees, such as the parking fee, which was not mentioned during the reservation process. This could lead to an unpleasant surprise for guests upon check-in.

The pool was conveniently located and provided great entertainment for my kids. The remodeled room was fantastic and the staff was excellent. The price was surprisingly fair, making it a great choice for budget travelers. The hotel's proximity to the airport and complimentary shuttles were also a plus. Lastly, having a Starbucks in the lobby was a nice touch.

Felt privileged, no reason to complain.

Convenient location near the airport with easy access to downtown Chicago. Clean and accommodating rooms with comfortable beds. Friendly and helpful staff. On-site amenities include a gym, pool, and hot tub. Limited free Wi-Fi available in the lobby.