I recently stayed at a hotel in Albany and had a great experience. The staff were incredibly friendly and went above and beyond to make my stay comfortable. They were always ready to assist me with any requests or questions I had. The hotel was in a great location, close to shopping malls and supermarkets, which was very convenient. Additionally, the hotel offered free food and beers in the evening, which was a pleasant surprise. The room was clean and well-maintained, with all the necessary amenities. I was highly satisfied with my stay.

There were a few aspects of the hotel that could have been better. The heater in the room barely worked, making it a bit uncomfortable at times.

Clean room, comfy bed. Spacious lounge, bathroom, and kitchen. Nice breakfast with hot and cold options. Friendly staff during happy hour. Helpful with drink options for kids. Overall good service.

The hotel is conveniently located near shopping areas, making it easy for guests to indulge in retail therapy. The spacious rooms provide a homelike atmosphere, with beautiful aesthetics and comfortable amenities. Guests can enjoy a delicious breakfast and take a dip in the pool. The mini market at the front desk is a great convenience for those looking for a quick snack or forgotten essentials.

This hotel exceeded my expectations in many ways. the staff were incredibly warm, professional, and engaging, making me feel welcomed from the moment I arrived. The service provided by the front desk, breakfast, and housekeeping staff was exceptional. Additionally, the rooms were fresh, clean, and modern, providing a comfortable and cozy environment for my stay. The location of the hotel was quiet and convenient, with easy access to shopping areas, making it an ideal choice for both leisure and business travelers. Furthermore, the rates were reasonable for the quality of the accommodations offered.

Although there were minor issues during my stay, they did not hinder my overall positive experience at this hotel.

I was pleasantly surprised by the friendly and attentive staff at Residence Inn. They went above and beyond to ensure my stay was enjoyable. The rooms were clean and fresh, and the breakfast selection was great. The hotel's quiet location and ample parking were also a plus. I highly recommend this hotel for a comfortable stay.

Modern bathrooms, clean linens, comfortable beds, awesome breakfast, pool and mini market.

Nothing for me.

Spacious room with two TVs, great location, excellent breakfast, good value for money, nice staff, clean and well-appointed kitchen and bathroom.

Can't fault the property in any way.

We had a fantastic stay at Residence Inn! From the moment we arrived, the manager and staff went above and beyond to make us feel welcome. They were so accommodating and even offered our children alternative drink options during the complimentary meet-and-greet. The friendliness of the employees was outstanding, making it one of the best hotel experiences we've had in a long time. The room we were upgraded to was absolutely stunning, with two bedrooms and spacious living quarters. The furnishings and fixtures were top-notch, especially the Speakman shower heads and European shower stalls. Despite a small issue with water getting on the bathroom floor, everything else was spotless. The hotel also provided quick and efficient service, with our request for ice being fulfilled within minutes. The overall sleep quality was excellent, ensuring a great night's rest. We will definitely be recommending this Residence Inn to others and will be back ourselves in the future.

The newly constructed rooms provide ample storage space and a perfect kitchen area for cooking. The comfortable beds and stunning walk-in shower make for an inviting stay. The front desk staff were friendly and accommodating, making for a pleasant late arrival. The location is great for extended stays.

I recently had a pleasant stay at this hotel and was impressed by several aspects. the staff were incredibly friendly and accommodating, making me feel welcomed throughout my stay. Secondly, the rooms were well-kept and clean, and I appreciated the attention to detail in terms of furnishings and fixtures. Additionally, the location of the hotel, close to shopping areas and convenient to many attractions, was a definite advantage.

All was satisfactory during my stay.

I got a great value for my money at Residence Inn. The room was beautiful and modern, like a studio apartment. The location was good once I got familiar with it, and the staff treated me with friendliness.

The hotel breakfast menu could have been better with more appropriate mugs or cups for hot beverages. I had to go to Starbucks because of this.

Clean room, comfortable bed, spacious lounge, well-appointed kitchen, nice breakfast variety.

All good.

Amazing service, friendly staff, accommodating to children with drink options and extra cheese. Brand new well-constructed rooms with ample storage space and a perfect kitchen area for cooking. Comfortable beds, great lighting and blow dryer in the bathroom. Stunning walk-in shower with ample space. Awesome breakfast, pool, and mini market.

Felt like visiting family, no reason to complain.

Modern, clean bathrooms. Good quality linens and comfortable beds. Convenient location. Spacious rooms and friendly staff. Ideal for extended stays.

I had an amazing stay at this hotel! The staff went above and beyond to make us feel welcome, offering alternative drink options for our children during the wine and cheese event. They even allowed us to take extra cheese back to our room. The service here was the friendliest I have experienced in a while. The modern and clean bathrooms, along with the high-quality linens and comfortable beds, made our stay even more enjoyable. The hotel facilities, including the awesome breakfast, pool, and mini market by the front desk, were top-notch. Additionally, the location close to shopping areas was a convenient bonus.

All was perfect.