I was pleasantly surprised by my recent stay at Sonesta Es Suites. The two-bedroom suite was spacious and comfortable, perfect for a family trip. The kitchen area was well-equipped and convenient. The staff was friendly and accommodating, ensuring that our Christmas stay was special. Despite being near the parking lot, the room was quiet and allowed for a restful night's sleep. The breakfast provided was delicious, although the coffee could use improvement. I highly recommend this hotel for a pleasant and enjoyable stay.

The property was clean and the workers were nice. The complimentary breakfast and dinner on weekdays were a great perk. The kitchenette was clean and well-equipped. The hotel had a secure area with a squash court, pool, hot tub, and outdoor cooking area. The suite layout with separate bedrooms and bathrooms was convenient.

Our stay at Sonesta Es Suites was absolutely fantastic. The staff went above and beyond to ensure our comfort and satisfaction during our entire visit. One particular incident stood out to us. Upon check-in, we were pleasantly surprised to find that the staff had upgraded our room to a more spacious suite at no extra charge. It was such a thoughtful gesture and really made our stay even more enjoyable. The room itself was clean, modern, and well-maintained. We had all the amenities we needed, including a fully equipped kitchenette and a comfortable bed. The hotel's location in a quiet area ensured a peaceful night's sleep. The friendly and accommodating nature of the staff was evident throughout our stay. They were always available to answer any questions we had and provided us with excellent recommendations for nearby attractions and dining options. our experience at Sonesta Es Suites was exceptional. The staff's attention to detail and commitment to ensuring a memorable stay truly set this hotel apart. We highly recommend it to anyone visiting the Birmingham area.

I absolutely loved the feel of this hotel - it was cozy and comfortable. The room setup was fantastic, and I felt secure with the gates in place. The staff here is truly amazing and went above and beyond to make my stay enjoyable. The location of the hotel is excellent, as it is close to a variety of restaurants in the area. Additionally, I felt safe as it is located in a secure area. Another great aspect was the complimentary breakfast, which had a good selection of coffee, juice, and other items. The breakfast attendant was friendly and helpful, making my morning meal enjoyable. I wish I had found this hotel sooner and I will definitely be recommending it to others.

Couldn't fault anything.

The hotel had a convenient location near popular attractions and restaurants. Additionally, the staff was friendly and helpful throughout our stay. We also appreciated the fact that the room was spacious and well-designed, providing us with a comfortable and enjoyable experience during our New Year celebration.

the room was not thoroughly cleaned as we found hair in the bathtub and items left behind by previous guests. Furthermore, we encountered a strong smell of cigarette and marijuana smoke in one of the bedrooms, which made it challenging to find a suitable and safe sleeping environment for our family.

The staff at the hotel were extremely friendly and helpful during our stay. They went above and beyond to make us feel welcome and took care of all our needs. The breakfast provided was delicious and had a good variety of options to choose from. The location of the hotel was perfect for our romantic escape, as it was conveniently located near attractions and restaurants. We also enjoyed the comfortable and cozy ambiance of the hotel room.

One downside of our stay was that the room we were initially given had a strange odor, but the staff quickly assisted us and moved us to a different room. Additionally, the noise from the nearby highway was quite loud and disturbed our sleep at times.

The room was excellent, clean, and cozy. The staff was really helpful. Check-in was a breeze, and the hotel had a secure area with a squash court, pool, and hot tub. The kitchenette was great and very clean. TVs were nice. Family had plenty of room in our suite.

Felt like royalty, no complaints at all.

We loved the hotel's location in a safe area, providing a sense of being in a secluded community. The facilities, including the gym and central courtyard area, were perfect for our children to play and swim safely. The staff was extremely friendly and helpful, and our spacious room had everything we needed. The breakfast served was wonderful with a variety of options. The hotel's location near everything, including State Farm where we had reservations, was convenient.

Couldn't find any faults at all.

I had an amazing stay at this hotel! The cleanliness was outstanding, and the staff went above and beyond to make me feel welcome. The breakfast exceeded my expectations, with a variety of delicious options to choose from. Additionally, the location was perfect, with plenty of nearby restaurants to explore.

Can't think of anything.

Excellent staff, clean rooms, spacious, convenient location, easy check-in.

Nothing that I didn't like.

Our stay at the hotel was decent. The hotel is located in a secluded area but close to restaurants, which was convenient. One of the highlights of our stay was the excellent food served at the hotel. Additionally, the rooms were spacious and had a cute kitchenette. The full-sized fridge in the room was also a plus.

The front desk staff were quite argumentative and unhelpful when we had a request.

We absolutely loved our stay at this hotel. The staff were incredibly friendly and made us feel right at home. They went above and beyond to ensure that our Christmas stay was special, especially since we were celebrating with our daughter whom we hadn't seen for Christmas in 3 years. The hotel provided a cozy and clean room with a kitchenette, which was a big plus. The complimentary breakfast and dinner options were a great addition, and we enjoyed spending time in the pool and hot tub area. The hotel's location in a safe and secluded area was perfect, and there were plenty of nearby restaurants to choose from. we had a fantastic experience at this hotel.

Nothings.

Safe location, friendly staff, spacious room, well-appointed kitchenette, grab-and-go breakfast.

There was nothing I didn't like.

The kitchen was fully equipped and had everything we needed, except an oven. Sadly, the pool was dirty and unusable during our stay, and the patio was in poor condition with debris scattered around. Still, I would recommend this hotel for a comfortable stay.

The staff was helpful and friendly. The room was spacious and met our needs. The location was central for our planned activities. The front desk gave us a warm welcome and an upgrade. We received extra blankets quickly.