Perfect week-long stay with friendly and professional staff. Cozy suite layout and great WiFi included. Delicious and varied breakfast options. Comfortable bed and pillows made it hard to leave. Accommodated our family of four with plenty of privacy. Kitchen and pool amenities were a bonus. Convenient shuttle service for in-laws. Affordable price for all the extras.

I had a fantastic stay at Residence Inn in Grand Rapids. The room was like a studio apartment, spacious and beautifully designed. The gluten-free breakfast options were a pleasant surprise. The staff, especially Ashley at the front desk, was friendly and attentive. The indoor pool was clean and a great size. I had a wonderful experience at this newer hotel and I would highly recommend it.

This hotel exceeded my expectations in many ways. the staff were super friendly and helpful, making my stay even more enjoyable. Secondly, the room was spacious and comfortable, providing me with a cozy retreat after a long day of exploring. Lastly, the location was great, albeit a bit tricky for Uber and Lyft drivers to find. Despite this minor inconvenience, I found it to be convenient for visiting local attractions such as Meijer Gardens. I had a really nice experience at this hotel.

All was great, no improvements needed.

I had an amazing stay at this hotel. The staff was incredibly friendly and helpful, providing me with great recommendations for places to eat in the area. The room was spotlessly clean, making me feel comfortable and at ease. The hotel facilities were fantastic, with a fire pit that I absolutely loved. The location was also perfect - close to the airport, allowing for a quick and convenient journey, and I was able to reach downtown in less than 15 minutes. The best part was definitely the kitchen in the room - it had everything I needed, making my stay feel like a home away from home.

Nothing to dislike.

The hotel is conveniently located, just a short drive away from downtown, with plenty of dining options nearby. The fully equipped kitchen in the room is a great advantage, offering everything you need for a comfortable stay. Additionally, the hotel is situated on a walking path, perfect for leisurely strolls.

The signage to the hotel could be improved, as it was difficult to find without prior directions.

This hotel is incredible value for money! The room was spotless with attention to detail, including a kitchen that has everything you could need and a comfortable bed. The location is perfect, as it's close to many restaurants in the area and only a 15-minute drive from downtown. The staff were also top-notch, providing excellent service throughout our stay.

All was well during our stay.

The hotel's location was perfect, close to important centers in the city. The rooms were great and very comfortable, and the staff were helpful and polite. I loved the spacious shower and the well-equipped kitchen in the room.

The breakfast could have been better. There were limited options for those who don't eat meat or eggs, and the choice of breads was also limited compared to other places.

We had a fantastic stay here! The room was spacious, comfortable, and had everything we needed. The separate room/living room combo was perfect for our family of four and my in-laws, providing privacy for everyone. The kitchen was a great addition, allowing us to buy healthy groceries and cook our own meals instead of eating out. The free breakfast had a variety of options that changed daily, keeping it interesting. The pool hours were convenient, and the kids loved swimming every day while the in-laws enjoyed the hot tub. The hotel's location was great, close to multiple stores and restaurants, and downtown was just a short drive away.

Can't fault the property in any way.

The room was spacious, clean, and well-equipped. Friendly and helpful staff. Healthy breakfast options. Clean and modern pool and hot tub. Great for longer stays.

N/A

This hotel provides great value for money, with spacious rooms that have everything you need, including a well-equipped kitchen. The staff is friendly and attentive, ensuring a comfortable stay. The location is convenient, being close to the airport and many restaurants. The complimentary breakfast is a nice touch, with fresh fruit and delicious muffins.

Nothing to complain about, everything was perfect.

Spacious rooms. Privacy for families. Kitchen for healthy meals. Free breakfast options. Great pool hours. Shuttle service available. Reasonable pricing. Friendly staff.

Couldn't fault.

Friendly staff, clean rooms, helpful options for dining, spacious accommodations for families with well-equipped amenities, enjoyable pool and hot tub areas, complimentary breakfast with varied options.

Had a wonderful Christmas stay in this hotel! Loved the delicious breakfast, and the fact that they offered different options each day from bacon to veggie crumble. The bed was super comfortable and made it hard to leave for work. Another great thing was the location that allowed access to various important centers in the city. The complimentary chocolate tray on Christmas day was the cherry on top!

That the room lights were a bit dim. Even with all the lights on, it was still a bit dark when the privacy shade was pulled.

During our Christmas stay, we loved the spacious and clean rooms offered at the hotel. The rooms were large and well-maintained, providing plenty of space for our family. Additionally, the hotel's location was fantastic as it was close to various shops and restaurants, making it convenient for us to explore and dine out. Another advantage we enjoyed was the friendly and courteous staff who were always there to assist us during our stay.

One aspect that we disliked was the breakfast offered at the hotel. The options were limited and didn't meet our expectations compared to other Residence Inn properties we have stayed at.

Lovely Property - Needs Improvement

I recently had the pleasure of staying at Residence Inn in Grand Rapids. The property is tucked away in a serene wooded area, with beautiful walking trails and a nice park. The open leisure area with a fire pit was a great place to relax. The front desk staff was friendly and welcoming, always ready to assist. Although the breakfast wasn't up to the usual standard of Residence Inn, the common area was well-kept. The TV service, however, was a bit disappointing. if they improve on a few key things, like the breakfast options and TV service, this would be a great property. I would recommend it to others.