the staff at check in were so helpful and got us checked in quickly after a long day of travel. the room was spacious, clean, and modern with a comfortable bed. the hotel's central location made it convenient for exploring the city. the breakfast staff was friendly and hard-working.

waffle maker always busy

We loved the hotel's cleanliness, great location next to the subway, and easy walking distance to Ground Zero and Battery Park. The breakfast was the perfect start to our day, and the staff were friendly and helpful.

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We loved staying here due to its amazing location nearby the subway station, making getting around so easy. We also appreciated the great room amenities like the kitchenette and in-room safe. The staff here, from front desk to housekeeping to breakfast area and management, were all fantastic and made us feel right at home.

Highly recommended for anyone looking for a great stay here.

I had an amazing stay at the Residence Inn. The value for my money was fantastic and the room was spacious and well-equipped with a kitchenette. The location of the hotel was perfect, with easy access to the waterfront and a nearby metro station. The staff treated me like family, offering condolences for my loss and providing efficient service during check-in and check-out.

The only suggestion I have for improving the breakfast items is to add a wider selection of pastries and coffee options.

Quiet, modern, comfortable room with a full kitchen. The hotel was clean and attractive. Great breakfast with a variety of hot and cold dishes, fresh fruit, and yogurt. The hotel's location was convenient, being only a block away from a large subway station.

The hotel seemed to have a lack of attention to detail and responsiveness to guests' needs. Issues with replenishing toilet roll and facial tissue.

The front desk and door staff were amazing. The coffee/hot chocolate in reception was a nice touch. Breakfast area is small, but food was great. The beds and rooms were very comfortable. Fantastic location near subway and attractions.

The room at Residence Inn was clean and the bed was comfortable. We appreciated the blackout shades in the room, which allowed us to sleep in without being disturbed by early morning sunlight. The location of the hotel was great, right next to the Fulton Street subway station and close to the South Street Seaport and 9/11 memorial. The free breakfast offered a variety of choices and was a nice start to the day.

The location of this hotel is fantastic, with the Fulton St station just a short walk away, making it easy to get around the city. The service here is exceptional, from the friendly and helpful staff at the front desk to the attentive room service. I also appreciated the convenience of the in-room amenities, such as the kitchenette with a microwave and refrigerator, which allowed me to have some flexibility in dining. The breakfast buffet was generous and had a variety of options, making for a great start to the day. I had a wonderful stay at this hotel.

I highly recommend this hotel to everyone.

The hotel's location is unbeatable. It is walking distance to great restaurants and shopping, as well as next to subway stations. It is also conveniently close to the Westfield shopping centre. The hotel's rooms are spacious and comfortable, with useful facilities such as a kitchenette, good Wi-Fi, and a well-maintained bathroom. Breakfast is included in the room rate and offers a good selection, including Starbucks coffee.

The hotel could improve by providing complimentary bottles of water as there are empty refrigerators in the rooms.

this hotel was the perfect choice for our relaxing break in New York. The central location made it easy to explore, the spacious rooms and kitchenette were a great bonus. The friendly staff and delicious breakfast with Starbucks coffee exceeded our expectations. We'll definitely look for Marriott hotels in other cities we visit.

breakfast room was a bit busy

As a disabled guest, I was impressed by the hotel's accessibility features and amenities. The staff was attentive and accommodating, ensuring that my needs were met throughout my stay. The rooms were spacious and well-equipped for individuals with disabilities. The hotel's location near subway stations made it easy for me to explore the city with ease. the hotel provided a comfortable and convenient experience for disabled guests.

Felt like a home away from home, with no complaints about my stay.

Amazing staff, cozy rooms, comfortable beds, great breakfast, convenient location.

Nothing could have been better.

The early check-in was a lifesaver after a long journey. The modern, clean room with city view was perfect. All amenities worked well, including the shower, hot water, air conditioner, microwave, fridge. The simple breakfast and 24h Starbucks coffee machines were great for busy days. The comfort of the room and bed allowed us to relax. The staff were helpful, informative, and patient.

Felt like home, no complaints whatsoever.

I recently stayed at Residence Inn for a few days and it was perfect. The room was modern, comfortable, and clean with a great view of the city. The staff was helpful and allowed us to do an early check-in so we could freshen up after a long journey. The breakfast was simple but enough to start our day, and the hotel's location was ideal, near multiple metro stations and popular attractions like the WTC memorial and Brooklyn Bridge. I would definitely come back here next time.

Highly recommend this hotel.

We had a fantastic stay at this hotel. The location was great, as it was within walking distance to Battery Park and Ground Zero. The hotel facilities were impressive, with clean and spacious rooms that had a useful kitchen area and fridge. The breakfast provided was generous and offered a variety of options. The staff, especially Derrick, the manager, were attentive and went above and beyond to meet our needs and address any concerns. Additionally, the hotel was conveniently located right across the road from major train lines and Century 21.

Could not be improved in any way.