The room was clean and the bed was comfortable, making it a cozy place for a romantic escape. The hotel's location was great, with plenty of nearby attractions and restaurants within walking distance. The staff was also friendly and accommodating, providing excellent service throughout our stay.

There were a few negative aspects that affected our experience. the parking situation was a hassle and an additional expense.

The staff was extremely helpful and nice. Gorgeous hotel. Great location in the heart of Phoenix. Clean and comfortable rooms. Southern view from 17th floor. Excellent accommodations. Easy check-in. Ability to cook in the room.

Nothing, it was perfect.

I had a fantastic stay at this hotel. The cleanliness was impeccable, from the lobby to the hallways to the room itself, including the bathroom and shower. The indoor pool was spacious and allowed for plenty of room to swim and relax. The business section was a great amenity, as I had some work to attend to before checking out. The location of the hotel was convenient, as it was within walking distance of all the downtown food places and the ballpark. The staff were friendly and accommodating, making my stay even more enjoyable.

Nothing.

The hotel was immaculate, with excellent amenities and a fantastic location. The staff were friendly, helpful, and professional. The valet parking was convenient and the rooms were provided with additional bedding upon request.

Nothing, all excellent.

Great location, with easy access to Talking Stick Arena and Chase Field. The hotel had modern facilities and decorations, and the room was well-equipped with a refrigerator, oven, and tableware. It was convenient to have a kitchen area to cook in. The free breakfast provided was of good quality, and the Front Desk Agent, Miguel, was friendly and helpful. He quickly changed our room to one with two queen beds when we found the sofa bed too small.

Construction in the area made it difficult to walk around with closed sidewalks, which was a bit inconvenient. The valet parking was a bit pricey, although the staff were nice and quick.

Great location, lots of things to do around. Very comfortable rooms and beds. Staff was incredible. Loved having a fridge and microwave in the room.

Parking is expensive. Bathroom had some issues with flushing and water pressure.

We had a fantastic stay at this hotel. The check-in process was smooth and pleasant, and we were warmly welcomed by Luis, who kindly explained everything about the amenities. The room on the 20th floor had a stunning city view and was spacious, clean, and well-equipped. The gym and pool were great, and we especially enjoyed having the pool to ourselves in the evening. The breakfast spread was absolutely spectacular, offering a wide variety of delicious options. The staff was friendly, efficient, and professional, making our stay even more enjoyable. We highly recommend this hotel for its excellent facilities, convenient location, and exceptional service.

Couldn't stay longer.

Location central, property updated, staff pleasant, room clean. Mountain view gorgeous, spacious room for family. Pool warm, no issues. Shower great, bed comfortable, walkable distance to everything. Gym well equipped, breakfast spectacular. Wifi worked well. Highly recommend!

Gorgeous property, spacious rooms, safe key card elevator, dog-friendly, friendly and helpful staff.

Liked everything.

Great staff, clean, and quiet. Walking distance to popular venues and public transportation. Has necessary in-room amenities to enjoy leftovers and Netflix. a recommended place to stay while visiting the area.

The staff at the hotel were incredibly welcoming and helpful, making our check-in experience smooth and pleasurable. The room on the 20th floor offered a fantastic city view and was spacious, clean, and well-equipped. The hotel's amenities such as the gym and pool were also top-notch, and we enjoyed having the pool to ourselves in the evening. The breakfast spread was absolutely spectacular, with a wide variety of delicious options. Additionally, the wifi connection was reliable and fast. Highly recommend!

Felt quite safe, nothing to complain about.

The hotel is situated in a very convenient location to explore the downtown and visit local restaurants and the ballpark. Rooms are spacious, equipped with cooking facilities and having views of the city and/or the ballpark. The staff are friendly and helpful, offering complimentary items and providing additional bedding upon request.

The hotel struggles with parking due to surrounding constructions and lack of valet service.

I had a wonderful stay at Residence Inn Phoenix Downtown. The room was spacious and clean, with a gorgeous view of the mountains. The bed was comfortable, and the shower was great. The hotel's location was perfect, within walking distance of restaurants, stores, and even sports arenas. The breakfast in the morning was delicious, and the staff was friendly and helpful. I highly recommend this hotel for a weekend getaway.

The hotel is conveniently located in downtown, making it a perfect choice for anyone wanting to explore the area. The rooms are spacious and come with a kitchenette, which is a great bonus for longer stays. The staff is friendly and attentive, ensuring a pleasant experience for guests. Additionally, the breakfast included in the stay is a nice touch, providing a delicious start to the day.

The air conditioning in the room could use some improvement.

This hotel is perfect for those who want to be close to the sports venues and event center. It's an easy walk to the ballpark and located in a great spot. The rooms are spacious and had a fully stocked kitchenette with a downtown view. The staff was friendly, and breakfast was included.

Nothing negative to add.