Amazing customer service! Jerry at the front desk was friendly and gave great suggestions for things to do. The free breakfast was decent and the rooms were clean. Location is less than a mile from the Riverwalk.

We had a fantastic 2-day stay at this hotel. The staff, especially Victoria at the front desk, provided exceptional customer service. She was professional, kind, and went above and beyond to ensure our stay was enjoyable. The hotel's location was convenient for our visit to this city, as it was within walking distance to downtown and the King William district. The rooms were clean and comfortable, with a small kitchen that was a nice addition. The breakfast provided was delicious, and we appreciated the hot showers with plenty of hot water. we were impressed with the hotel facilities, its cleanliness, and the helpfulness of the staff.

Liked everything.

Great weekend getaway. Loved the spacious rooms with kitchenettes and comfortable beds. the hotel is conveniently located within walking distance to the Market Square, making it easy to explore the area. Another advantage was the complimentary breakfast, which offered a good variety of items.

The check-in experience was very unprofessional. the staff member was rude and unhelpful, not honoring the reservations and trying to charge extra for the correct room.

The location was great, just a short walk to Market Square. The breakfast was included and had a good variety of options. Free parking was a nice bonus.

Felt extremely safe, nothing to complain about.

The staff provided excellent customer service, helping with taxi arrangements and providing towels for the pool. Night shift employee Lisa went above and beyond by offering a bowl of cereal for a child before bedtime. The complimentary breakfast was high quality with a steady flow of good food and fresh coffee. The 2 Bedroom Suite was spacious and clean, perfect for a family of four. The location was convenient to downtown.

I had a fantastic stay at Residence Inn. The staff went above and beyond during a major water pipe burst, remaining wonderful and providing great service. Juanita took special care of my room and her daily notes brightened my long work days. The location was convenient, with a grocery store just a 4-minute walk away. The hotel also offered free parking and easy access to a hop-on-hop-off bus tour. The room was comfortable and spacious, with a full kitchen and stable high-speed internet. I highly recommend this hotel.

The hotel had a great fitness center that was open 24 hours, and a cozy pool to relax in during the day. the location was perfect, with easy access to local attractions and shops. I also appreciated the nightly cookies and complimentary breakfast, which made my stay extra enjoyable.

Excellent customer service. Helpful and friendly staff. Clean rooms. Convenient location. Good breakfast. Spacious and well-kept rooms. Nice kitchen. Good toiletries and linens.

Everything was fantastic.

The hotel is in a very convenient location, close enough to downtown to be able to do everything we wanted to in San Antonio. We were pleased to find that the Riverwalk was within walking distance from the hotel, making it easy for us to explore the area. The rooms were clean and comfortable, with plenty of towels and amenities provided. The staff went above and beyond to provide exceptional service, giving us recommendations for restaurants and helping us with any requests we had. The breakfast offered a variety of options and the seating area was spacious.

The water pressure in the hotel was a bit weak.

We visited the hotel for my in-laws' 63rd wedding anniversary and they were extremely impressed with everything! The location was perfect, within walking distance of the riverwalk and King William district. The rooms at the back of the hotel provided a beautiful view of trees and a small field. The added bonus of a small kitchen was great, and the toiletries and linens were of good quality. The staff were friendly and helpful, and the breakfast was delicious. Special shoutout to Victoria for her exceptional customer service!

Strongly recommend this hotel.

I had a great stay at this hotel! The location is fantastic, with easy access to a grocery store and a hop-on-hop-off bus stop nearby. The staff were friendly and helpful, especially Jerry at the front desk who went above and beyond to accommodate us. Our room, studio 134, was spacious and quiet, with a fully equipped kitchen and a comfortable bed. The free parking was a big plus too. The breakfast spread was impressive, with a variety of options including scrambled eggs, croissants, and fresh fruits. this hotel provided excellent value for money and had all the basic amenities I needed for a comfortable stay.

No need for improvement, everything was great.

My recent stay at Residence Inn was a delightful experience. The room exceeded my expectations with its spaciousness and cleanliness. The hotel's location was also ideal, being close to the Riverwalk and other places of interest. I especially appreciated the green space around the hotel, which was perfect for my furry companions to roam and play. The availability of a 2 bedroom suite at a reasonable rate was an added bonus. I highly recommend this hotel.

The staff were welcoming and helpful. Comfortable accommodations. Impressive breakfast selection. Convenient location near downtown.

Nothing, no complaints at all.

The rooms were spacious and clean with good temperature control and blackout curtains. The hotel had a family-friendly atmosphere and felt safe. The location was perfect and within walking distance of Market Square. The breakfast bar offered hot food and had a good selection. The staff were friendly and helpful.

We had a fantastic stay at this hotel. The cleanliness of the hotel was impeccable, and the rooms were cozy and well-maintained. The hotel facilities were top-notch, providing all the amenities we needed for a comfortable stay. The location was perfect, as it was just a short drive to downtown and the King William district. We were able to explore the city easily, especially the Riverwalk, which was conveniently close by. Additionally, the parking on premises was a great convenience for us.

Everything was spot on.