GREAT Stay, convenient location, friendly staff! The beautiful grounds and helpful staff made our stay enjoyable. The shuttle service to the local attractions was superior. The expansive grounds allowed us to take refreshing walks and soak up some sunshine. We also loved the spacious rooms and friendly and courteous staff.

The strong smell of smoke from the casino was a downside. It would have been better if there was a separate entrance to the hotel, rather than having to walk through the smoky casino.

The resort and casino were in a beautiful location with stunning views. The one bedroom suite was spacious, clean, and comfortable. The staff members were pleasant and courteous.

We also experienced miscommunication about the shuttle location, causing confusion and inconvenience. Additionally, the slot machines had extremely low payouts, making it feel like the casino was deliberately cheating players.

Great views from the room, comfortable beds, and friendly staff. The location was also convenient for exploring the surrounding area.

The amenities in the casino, such as the ATMs, were also not functioning properly.

The resort was conveniently located close to Balloon Fiesta Park, making it a great choice for visitors attending the festival. The size of the resort was just right, not too big or overwhelming. The casino provided a fun and enjoyable experience, especially during the Balloon Fiesta.

The walk through the smoky casino to get to the elevators was not pleasant. The drink choices at the event were limited, but this may have been due to the company's selection.

The room was spacious and had a nice bathroom. The hotel staff were pleasant and courteous.

The only way to access your room is through the smoky casino, which left me smelling like smoke. The carpet in the room was stained and took multiple requests before it was cleaned.

The setting of the hotel was beautiful, with stunning views of the mountains. The food at the cafes was delicious, especially the specials and drinks. Also, the pool was comfortable and a great place to relax.

One negative aspect was the issue with theft on the casino floor. It's important to be cautious with your valuables, as I had my winter ski coat stolen within just 5 minutes.

The rooms at this resort were incredibly spacious and clean, providing a comfortable stay. The views from the room were stunning, adding to the overall experience. Additionally, the food at the resort's restaurants was delicious, offering a variety of tasty options for every meal.

There were a few negatives during my stay. First, the miscommunication about the shuttle location to a specific attraction caused some confusion and wasted time.

Beautiful surroundings and views. The hotel is situated in a picturesque location with stunning mountain views. The outdoor auditorium and swimming pool area add to the overall appeal of the property.

Limited internet connection. The hotel's internet connection was unreliable, with limited access only available near the reception desk.

The hotel had a beautiful setting with a stunning backdrop of the mountains. The rooms were spacious and well-maintained, and the staff were pleasant and courteous. The hotel also had a swimming pool with a picturesque view. Furthermore, the hotel was conveniently located near an outdoor auditorium where we enjoyed a live performance.

One downside was that the internet connection in the hotel was unreliable, and it was only possible to get a stable connection near the reception desk. Additionally, the only way to access the rooms was by walking through the smoky casino, which was unpleasant for non-smokers.

Best aspects of my xmas stay were the superior customer service and the delicious food. The staff was always helpful and made sure my needs were taken care of. Plus, the meals at the hotel were absolutely delectable.

Worst aspect was the miscommunication regarding the shuttle service. There was confusion about the pickup location for an event I wanted to attend.

The location of this hotel was perfect for our Easter weekend getaway. We were able to enjoy the beautiful views of the surrounding area, including the mountains and the balloons during the balloon fiesta. The rooms were clean and well-maintained, and the staff was kind and helpful. We also appreciated the various amenities offered by the hotel.

There were a few aspects that we didn't enjoy as much. the price of the rooms during the balloon fiesta was quite high, which made it difficult for us to convince our friends to join us.

The resort and casino were located near a beautiful outdoor auditorium where we got to enjoy a live performance by Rascal Flatts. The swimming pool area had stunning views of the surrounding mountains, and the grounds were well-maintained with a picturesque golf course. The staff we encountered were friendly and helpful, creating a pleasant atmosphere during our stay.

One major downside was the difficulty in accessing our room without having to walk through the smoky casino. The smell of smoke was overwhelming and unpleasant.

The parking lot for RVs was spacious and had garbage receptacles available. The regular shuttle service to the casino was convenient.

On the negative side, there were some security concerns within the casino. I experienced a theft within just five minutes of being on the casino floor, where someone stole my winter ski coat.

The room was spacious and comfortable. The staff were pleasant and courteous.

The only way to get to your room is through the smoky casino, which was unpleasant. The carpet in the room was stained and it took multiple calls to get it cleaned.

Great Time!!!

The shuttle service was not very reliable, with long wait times, especially during late hours. It would have been helpful to have more frequent shuttle runs, especially for those leaving late at night.