During our stay at this luxurious 4-star hotel, we were pleased with the spacious and clean rooms. The comfort level was top-notch, providing us with a relaxing atmosphere throughout our stay. What truly impressed us was the amazing in-hotel pizza, which we couldn't get enough of. Not to mention, the stunning view of downtown and the water garden from our window added a touch of elegance. The hotel's common areas were not only well-maintained but also felt safe, ensuring a worry-free experience. Additionally, the quietness of the area made for a peaceful night's sleep, with minimal disturbances and noise from sirens. The unique feature of using the room key to operate the elevator added a sense of security and convenience. Even though we initially forgot this, the friendly staff quickly reminded us.

We wish the shuttle service ran later into the evening to accommodate guests who prefer dining later than 9:00 pm. However, overall, the hotel exceeds expectations, and we highly recommend it to our friends.

We had an amazing stay at this hotel! The staff was knowledgeable, helpful, and kind. The location was quiet and right across the street from a beautiful park. The rooms were beautiful and clean, with comfortable beds. We also loved the surprise they gave my daughter for her birthday - a mini cake platter, drinks, and a card signed by the staff. It truly made her weekend!

We felt very comfortable during our stay, with no complaints.

We loved being located near the busy downtown area, and the fact that this place is right on the free trolley line made getting around so convenient. The service was excellent, with room service and housekeeping both being accommodating. We also appreciated having access to a laundry and wake-up service.

Highly recommend this hotel to friends and family.

Convenient city center lodging, friendly staff, pleasant scent-free accommodation, relaxing beds. Close to dining options with easy access to highways without noise disturbance. Generous complimentary water bottles in breakfast area.

This hotel is conveniently located close to popular attractions like the convention center and Sundance square for dinner. The proximity to the convention center is great for business travelers. Rooms are clean and comfortable, with friendly staff that make you feel welcome. The gym is well equipped with nice facilities.

The hotel lacks modern amenities and the decor appears dated.

Helpful staff, beautiful rooms, kind surprises, quiet location, easy parking access.

Could not be improved in any way.

The spacious room was a dream with a heavenly bed, best sleep in ages. Enjoyed the hotel gym and convenient location to commuter train station. great stay. Will recommend.

I recently stayed at this hotel and had a wonderful experience. The staff were friendly and extremely helpful, making me feel welcome from the moment I arrived. The location was perfect, as it was an easy 1/2 hour drive from the airport and within walking distance of the convention center, restaurants, and shopping. The convenience of being able to explore the city on foot was a major plus. Plus, the hotel provided a range of amenities such as room service, dry cleaning, and a fitness center.

I recommend this hotel to everyone.

I had a fantastic stay at this hotel in downtown. The staff was awesome and so friendly. They were always there to help me with any questions I had. The facilities were top-notch and the hotel was very clean and well-maintained. The location was perfect for attending the nearby venue, and there were plenty of restaurants and attractions within walking distance.

Nothing to dislike.

Excellent customer service from the second clerk, Ashley. The bed and pillows were amazing. Great view from the room. Helpful lady at check-in. All crew were professional and courteous. Would recommend for business or pleasure.

I had a fantastic stay at this hotel. The location was top-notch, with easy access to the convention center and the water gardens right across the street. The hotel facilities were great, and the rooms were not only very clean but also had a pleasant scent instead of the usual chemical smell. The beds were super comfy, and the staff was friendly and polite, always ready to help with anything I needed.

Nothing, it was perfect.

Spacious and clean rooms, amazing in-hotel pizza, safe common areas, quiet area, comfortable bed.

No negatives from this place.

We also enjoyed the delicious breakfast offered in the Club level and appreciated the friendly staff throughout the hotel. The location of this place is very convenient, within walking distance of many restaurants and other downtown attractions. Despite being close to the highway, we couldn't hear any traffic noise. The hotel even provides a shuttle service, which took us to Sundance Square, saving us the need to take an Uber back. we had a wonderful time and would definitely choose to stay here again.

The service at this hotel was outstanding. The staff were accommodating and helpful, especially Kenny and Yousef. They went above and beyond to ensure a pleasant stay. The location of the hotel was also excellent, with easy access to key attractions such as the Water Gardens and Convention Center. Additionally, I appreciated the environmentally-conscious bonus offered by the hotel, where opting to not have sheets changed daily earned extra member points.

One downside was the view from the room, which overlooked the roof of the lower part of the hotel. It would have been nice if the hotel had added some decorative elements to make the view more appealing.

The room was spacious and the bed was comfortable. The hotel had a friendly and helpful staff. The location was convenient, close to the downtown area and attractions.

The hotel was a little overpriced for what it offered. The parking options were not ideal, with limited handicap access and additional charges.