As someone who travels a lot, I was pleasantly surprised that our room was ready when we arrived at 10am. The bed was incredibly comfortable, and the shower was great - a big plus for me. The staff was friendly and helpful, and the hotel itself was polished and clean. The location was convenient, with plenty of food spots in the area. a well-kept hotel that offers quality accommodations.

Would definitely recommend this hotel.

The facility was super nice, walking distance to downtown shops and restaurants. The staff was mind-blowingly helpful, going out of their way to assist us. The outside patio was jaw-droppingly comfortable, perfect for enjoying the weather. The room was ready at 10am, which was a pleasant surprise. The location was convenient, being close to the Convention Center and downtown. The pillows and comforter were really liked, although the comforter was a bit too heavy and hot for my husband. The hotel was centrally located, making it convenient to walk to shops and restaurants. The room was phenomenally comfortable, clean, and quiet. everything was absolutely fantastic!

Conveniently located near downtown and Parsons, with friendly and professional staff. Impressive gym with newer machines and various equipment. Adjacent to Paseo Colorado and Colorado Blvd. Currently undergoing renovations, some dustiness observed. Pleasantly surprised by free parking pass provided by reception. Enjoyed tasty breakfast but unfortunately experienced food poisoning after check-out.

Convenient location near dining and entertainment, friendly and helpful staff, well-equipped and spacious rooms.

The value for the money was great - a clean and comfortable room with a lovely view of the civic center. The staff treated us extremely well and were quick to respond to any issues.

Breakfast delights could be improved with a wider variety of options.

Great location, close to attractions and restaurants. Comfortable rooms and friendly staff.

Terrible water pressure in the shower and no hot water. Hidden charges for parking and double-charged on my bill.

The hotel had friendly and professional staff who made us feel welcome. The cleanliness of the room was impressive, and the bathroom was very nice. The facilities, including the gym and restaurant, were great. The location was perfect, as it was within walking distance of old town and had a skating rink right on top of the parking lot.

Almost perfect, but there were some issues with slow service at the restaurant.

The location was excellent, as it was within walking distance to many wonderful restaurants and attractions. The bar was great too, offering delicious food and beverages. The staff was kind and caring, always willing to assist us with any requests or directions we needed. The room amenities were top-notch, with everything we needed for a comfortable stay. The hotel also offers a variety of services such as room service, dry cleaning, and a lovely outdoor swimming pool. The overall experience was truly remarkable!

While our stay at this hotel was fantastic, we did find the rooms to be a bit smaller than they appeared online. Additionally, the website mentioned a pull-out couch in our king-size room, but it was not available.

The hotel is located in the heart of Pasadena, within walking distance of some very nice restaurants and attractions. The rooms are clean and comfortable, with modern decor and comfortable beds. The staff is friendly and provides outstanding guest service, going above and beyond to ensure a pleasant stay. The breakfast is delicious, with a variety of options to choose from. Additionally, the hotel offers a shuttle service and a pool for relaxation.

There were some issues with the lighting in the rooms, making it a bit too dark for some guests.

I absolutely loved staying at this place! The location was perfect, as it was within walking distance of the city center and Old Town. The service was impeccable, with friendly staff who promptly helped fix an error with my reservation. The room was comfortable and had all the amenities I needed, from ironing facilities to a hairdryer. I also appreciated the convenience of having a restaurant and bar/lounge area on-site, where I enjoyed delicious meals and drinks. the staff's attentiveness and the hotel's amenities made my stay truly enjoyable.

I highly recommend this hotel to friends.

I had such a wonderful stay at this place! The location was ideal, with the city center and Old Town just a short walk away. The staff here were incredibly accommodating and fulfilled my request for a balcony room. From the moment I arrived, they were friendly and ready to help with anything I needed, including fixing an error with my reservation. The room itself was spacious and beautifully decorated, with all the amenities I could ask for. The bed was by far the most comfortable I have ever slept on, and the room was kept nice and warm even on chilly nights. The swimming pool was a great addition, and even though it was outdoor, it was heated and perfect for a relaxing swim. the service, location, and amenities here exceeded my expectations.

I highly recommend this hotel to everyone.

Great location. Enthusiastic staff. Clean and nice. Comfortable bed. Friendly and professional staff. Impressive gym.

There was nothing I didn't like.

Cute, comfy bed. Great location for exploring. Spacious, clean room. Convenient smoking area. Helpful manager.

We had a fantastic stay at this luxurious hotel. The location was perfect, with the city center and Old Town just a short walk away. It was so convenient to have shops and restaurants nearby. The staff here were incredibly accommodating and fulfilled our request for a balcony room. They were friendly and ready to help from the moment we arrived to the moment we checked out. The room itself was spacious, clean, and quiet, providing us with the utmost comfort. The amenities provided, such as the in-room safe, hairdryer, and television, were top-notch. We also enjoyed the delicious food and drinks at the restaurant and bar. the service and quality at this hotel were outstanding.

I highly recommend this hotel to families.

The location was perfect, with easy access to a nearby Metro station and within walking distance of popular areas like Paseo Colorado and Old Town Pasadena. The hotel facilities were clean and well-maintained. The staff was friendly and provided excellent service.

Nothing, all was good.