During my Christmas stay, I absolutely loved the convenience offered by the shuttle service provided by the hotel. It made exploring nearby attractions and addresses a breeze, saving us a lot of hassle in navigating the city. Additionally, the staff at the hotel were friendly and very helpful, making our stay even more enjoyable.

There were a few aspects that were not as favorable during our Christmas stay. The timing of the housekeeping service was not ideal.

Our stay at Springhill Suites was fantastic! The location was perfect, with downtown attractions just a mile away. We enjoyed exploring the nearby restaurants within walking distance. The staff was excellent, always friendly and helpful. The rooms were clean and comfortable, providing a cozy space to relax after a day of adventure. we highly recommend this hotel for a great stay in Nashville.

Stayed in a hotel that was well-located and affordable. The staff was attentive, the rooms were well-kept, and the breakfast was a welcome addition to our stay. Loved having two TVs in the room! The value was unbeatable, and we couldn't have asked for a better location in the heart of downtown.

No major complaints!

we got great value for our money at Springhill Suites. The room was quiet and the separate toilet and shower setup was a nice touch. The location was perfect, within walking distance of everything we wanted to see. The staff was friendly and helpful, making our stay even more enjoyable.

The breakfast menu could use some improvement, with a greater variety of options.

The shuttle was convenient. Comfy bed, clean room, friendly staff, yummy breakfast.

Not one thing.

The room design was top-notch with a separate shower and toilet, two sinks, and great attention to ergonomics. The affordable price made it even better. The location was conveniently walkable to downtown, with added bonus of frequent free shuttles. The room was quiet and had effective sun-blocking shades. The AC worked perfectly. The shuttle drivers were exceptional, offering great tips on food and entertainment in Nashville. The free breakfast bar was impressive with its wide variety of food choices. The staff was friendly and accommodating throughout our stay. We were thoroughly satisfied as both adults and children.

Felt like family, no complaints.

I recently had a fantastic stay at this hotel with my family. The rooms were spotlessly clean, which was our top priority. The staff were professional and provided excellent service from the front desk to the room service. We were pleasantly surprised by the delicious and varied breakfast options included in the price. The free shuttle service was a huge bonus, saving us money and making it convenient to explore within a 2-mile radius.

No major issues, everything was just fine.

The staff at this hotel were incredibly helpful, courteous, and attentive. They went above and beyond to ensure that my stay was perfect. Not only were they friendly and accommodating, but they also provided excellent service that exceeded my expectations. The cleanliness of the room was outstanding, making my stay comfortable and enjoyable. The beds were incredibly comfortable, providing a great night's sleep. The furniture in the room was also nice and added to the overall comfort level.

Nothing, it is perfect.

Comfortable bed. Friendly staff. Free shuttle. Stylish room. Calm property. Nice bar. Amazing shuttle drivers. Fabulous breakfast.

Nothing at all.

Arriving at the hotel, we were pleasantly surprised to find a beautifully arranged bowl of Chupa Chups on the check-in desk. It was a quirky and fun way to engage with the friendly front desk staff. The hotel's location was ideal, with plenty of nearby dining options. The room layout was unique, with a separate toilet and shower, but the comfortable beds and great water pressure in the shower made up for it. The sitting area with a couch, coffee table, and TV was a nice addition. Additionally, the hotel was connected to the Residence Inn on each floor, which added to the overall convenience.

We had a great Christmas stay at this hotel. the complementary breakfast was a fantastic way to start our days, and we appreciated the complimentary shuttle service to nearby attractions. the hotel's central location was also a big plus. We were able to walk to several great restaurants and shops. Another bonus was the helpful and friendly staff.

We requested extra pillows for the sofa bed, but they never arrived despite us waiting for over 40 minutes. However, this minor inconvenience did not detract from our overall positive experience.

Comfortable and clean rooms, great breakfast selection, within walking distance to attractions, friendly staff, and effective air conditioning.

Convenient shuttle service, friendly driver, clean hotel, hot breakfast, helpful staff.

Our stay at Springhill Suites was fantastic. The room was incredibly comfortable with plush beds and sleek furniture. We were able to relax and rest well during our stay. Despite a minor hiccup with the coffee machine only having one pod of regular and decaf coffee, the hotel staff were quick to assist, ensuring we had our morning coffee. The location of the hotel was perfect, with numerous great eating places within walking distance. The neighborhood felt safe and we enjoyed exploring the area. we had a pleasant experience at Springhill Suites and would definitely consider staying here again.

The comfortable bed, friendly staff, free shuttle, lovely and stylish room.

There was nothing I didn't like.