The hotel location was incredible, right on the river with a lovely deck area, great for relaxing. The surrounding areas made it easy to get around and there was an inviting coffee shop nearby. The room was spacious with a well-stocked kitchen and comfortable beds. Breakfast was tasty with a variety of fresh options.

The lobby was a bit noisy, which wasn't ideal for a relaxing stay.

As low-budget travelers, we loved the free breakfast with a waffle machine and hot tea, and the great view of the riverside from the dining area.

Felt very lucky, no complaints.

Spacious room with kitchen and amenities. Comfortable bed. Perfect riverwalk location. Long breakfast hours. Free laundry facility.

The room was great. Lovely indoor pool and hot tub. Amazing breakfast with lots of options. Great location near the university.

There was nothing I didn't like.

Great Customer Service: The staff at the hotel was extremely helpful and patient when I made a mistake with my reservation. They went above and beyond to assist me in resolving the issue.

Limited dining options: I found that there were limited dining options within walking distance of the hotel, which made it a bit inconvenient for finding meals.

Breakfast good; Location good; Staff friendly; Free hot dogs/hamburgers surprise. Clean suite, lots of room. Friendly staff, knew us by name. Great breakfast choices, nice dining area. Room had coffee/tea supplies. Kids loved pool/spa. Views of river pretty, patio/fire pit nice in summer.

The beds were comfortable, the location was excellent for visiting the University of Rochester, and the staff was helpful and cheerful. The breakfast buffet offered a wide variety of items, and the 2 bedroom suite was spacious and well-equipped. The hotel also had a pool and hot tub to relax in.

Felt completely relaxed, nothing to complain about.

For adventure travelers seeking a convenient and comfortable stay, this hotel is an excellent choice. Located near Rochester University, it offers easy access to the campus and is a perfect base for exploring the Finger Lakes region. Guests can enjoy spacious rooms with beautiful river views, complete with large and comfortable beds. The friendly and helpful staff are always ready to assist, ensuring a pleasant stay. The hotel also offers a delicious breakfast and dinner, with a great variety of options. the pool area is clean and bright, providing a relaxing atmosphere.

The pool hours could be extended to accommodate guests who want to enjoy the hot tub without interruption.

The friendly front desk attendant on 9/19 was helpful. Beautiful setting and great breakfast buffet. Free laundry facilities, gym, and pool available.

This hotel is perfect if you want to be close to the University of Rochester. It is located on the Genesee River and within walking distance to the campus. The rooms have great views of the river, and the staff is hospitable and accommodating. The breakfast exceeded our expectations with a wide variety of delicious options.

No significant issues, a very satisfactory stay.

I had a fantastic stay at this hotel. The view of the river from my room was absolutely lovely, making me feel like I had a home on the water. The hotel facilities were excellent, with a pool, hot tub, laundry, and workout room available for guests to use. The location was perfect for me as it was right along the bike path, which was great since I was bicycling the Erie Canal. The breakfast provided a complete cooked meal, and I particularly enjoyed the picturesque seating on the patio overlooking the river. The staff at this hotel went above and beyond to take good care of me, from Joanne grilling BBQ for me in the rain to Jim and Dina providing helpful information about the area. this hotel exceeded my expectations in terms of cleanliness, facilities, location, and the friendly and helpful staff.

Nothing bad to say.

We were impressed with the complimentary breakfast, especially the steel cut oatmeal with apples. The river view was peaceful and the room was immaculate. we would definitely stay here again.

Comfortable river view room. Huge comfortable bed. Friendly and helpful staff. Great breakfast and dinner. Nice location for U of R visitors.

Nothing that I didn't like.

Great breakfast options, attentive and friendly staff, comfortable and clean rooms with convenient storage options. Beautiful outdoor sitting areas and walking paths nearby. a pleasant and affordable stay.

I got locked out of my room on Christmas Day because the card keys were not working. Luckily, the staff was available to fix the issue after an hour of waiting outside. During that time, I was offered a complimentary coffee and muffin, which was nice. the hotel is located near main roads, so it was easy to find my way around. the room was spacious and had a comfortable bed.

The hotel was not decorated for Christmas. the heating in my room was not working properly, and it was freezing inside.