I had a fantastic stay at this hotel! The cleanliness was impeccable, and the hotel facilities were top-notch. The parking was convenient, and I appreciated that the hotel was close to multiple restaurants in all price ranges. The staff was incredibly friendly and helpful, making my stay even more enjoyable.

No negatives from this place.

This hotel was a great value for the price. It had modern and attractive rooms, and the staff provided exceptional service. The location was also convenient, as it was just a short drive from everything in the Chicago area.

One minor downside was that the breakfast serving area was a bit small.

We enjoyed our stay at this hotel. The location was perfect, as it was close to multiple restaurants in all price ranges, making it easy to find something to eat. Although not close to public transport, it was not far from the Train Station, which was convenient. The room amenities were great, with ironing facilities, heating, air conditioning, tea and coffee facilities. The staff was very helpful and friendly, from manager to maids.

This hotel offers great value for money, with affordable prices and attention to detail. Located in the Chicago area, it is conveniently close to multiple restaurants in all price ranges. The staff provides excellent service, and the basic amenities are well-maintained. The rooms are spacious, with additional fold-down sofas and an option for early check-in. The breakfast selection is varied and includes hot items.

All was satisfactory.

As a light sleeper, I appreciated the quiet and relaxing atmosphere of the hotel. The staff was friendly and the room was clean and comfortable. The huge king-size bed provided a great night's sleep. The breakfast options exceeded expectations, with delicious waffles, scrambled eggs, and biscuits and gravy. The added touch of being served by a friendly lady made the experience even better. this hotel offered great value for money.

Felt exceptional, no complaint.

Comfortable bed, great TV selection, clean bathroom, pleasant atmosphere, good breakfast selection.

Nothing that I didn't like.

First of all, the value for money was excellent. The prices were very reasonable, especially considering the comfortable and clean rooms. The staff were attentive and always made sure that everything was in order. The basic amenities were provided and the rooms were kept clean throughout my stay. I also appreciated the fact that breakfast was included, even though I wish there had been more variety, as it mainly consisted of hot items such as powdered eggs and pork. Another positive aspect was the hotel's location. It was very close to multiple restaurants in all price ranges, as well as many malls. It was situated in a good area that was quiet, which made for a peaceful stay.

All was well during my stay, no improvements necessary.

The hotel was located in a good area that was quiet and not too far from the train station. It was also close to the airport, which was great for our early morning flight. The room and bathroom were clean, and the front desk staff were friendly and welcoming. The continental breakfast had a good variety of options, and the parking system was easy to use.

The walls were paper-thin, and we could hear everything from the neighboring rooms.

Friendly staff, spacious and clean room, comfortable beds, nice breakfast options.

Nothing, it is perfect.

The room was spacious and well-designed, with a comfortable bed and a nice layout. The breakfast offered a good variety of options and was tasty. The staff was friendly and accommodating. The hotel was clean and nicely decorated.

The beds were incredibly soft and comfortable, making it hard to get out of bed in the morning. The staff at the hotel was always friendly and helpful, providing excellent service throughout our stay. Additionally, the breakfast options were amazing, offering a variety of delicious food to start our day.

The furniture in the room appeared worn and could use updating. Another downside was the lack of variety in the breakfast options, which could have been improved.

The value for money at this hotel was excellent, and the room itself was very good. The location was convenient, and the staff was friendly and helpful.

The breakfast experience could be improved by offering a wider variety of options.

I got great value for my money at this hotel! The room was clean and well-maintained, and it even had a small fridge, which was a pleasant surprise. The staff was friendly and helpful, providing excellent service throughout my stay. The location was convenient and there was plenty of free parking on site.

The breakfast menu could be improved with a wider selection of items.

I stayed at Surestay Plus Hotel By Best Western for the Chicago marathon. The hotel was a great value, and I rented a car which made transportation convenient. The room and hotel were clean, comfortable, and had all the amenities I needed. The staff was excellent and the breakfast had a huge variety of options, including the best coffee I've ever had. The lobby was awesome, with snacks available for purchase. I also appreciated the high water pressure and plenty of hot water in the shower.

Would definitely recommend this hotel.

Immaculate hotel, comfortable bed, spacious room, friendly staff, great location, tasty breakfast.

Nothing, no complaints at all.