Location was a big plus - right in the heart of the action, close to everything. the complimentary station on each floor was a nice touch - snacks and drinks available all day for free. the rooftop terrace had stunning views, perfect for relaxing with a cocktail.

Room service was unreliable, only coming once in the morning even if you had the Do Not Disturb sign up. the thin walls made it hard to relax with all the noise from neighboring rooms and outside sources.

Great location in the square, luxury cabin decor, large outdoor hot tub open until 9pm, breathtaking rooftop terrace views, cozy lobby with board games. Cons: Felt relaxed, no complaints.

Recently stayed at the Cloudveil in Jackson for a weekend getaway. Loved the luxury cabin decor, large outdoor hot tub, and rooftop terrace with stunning views. the complimentary snack stations on every floor were a nice touch, and the lobby's fireplace added a cozy atmosphere. The homemade ice cream shop across the street was a delightful treat. Cons: Would recommend this hotel.

Great value for the location and amenities offered. the room was cozy and the staff were welcoming and attentive.

Morning meal could use more variety and freshness.

I keep returning for weekends at my favorite spot. the staff once helped me print. It's perfect: Free Wi-Fi, snack bar, fitness center, heated pool, jacuzzi, hiking nearby. Air-conditioned, no smoking. Always greeted warmly and enjoy every stay without any regrets.

During my stay, I found the hotel's location in the square to be unbeatable, offering easy access to various attractions. the high-end luxury cabin decor created a cozy ambiance, complemented by the beautiful lobby lounging area with a roaring fireplace. Additionally, the rooftop terrace provided breathtaking views, while the outdoor hot tub was not only large and hot but open until 9 pm. I appreciated the thoughtful amenities like the complimentary stations on each floor stocked with snacks, drinks, and coffee, as well as the availability of board and card games in the lobby. Cons: Everything was up to par.

Cloudveil, Autograph Collection excels in location, with a high-end cabin decor and a lovely rooftop terrace. Guests can enjoy a large outdoor hot tub, complimentary snacks on each floor, and a cozy lobby with board games. the hotel's pet-friendly policy is a plus, allowing guests to travel with their furry companions.

No airport shuttle service.

I recently stayed at The Cloudveil, Autograph Collection and had a fantastic experience. The location was perfect, allowing me to easily explore the surrounding area. The rooftop bar was a highlight, offering stunning views and delicious cocktails. The bistro, while not exceptional in terms of the food, still provided a pleasant dining experience. I would highly recommend this hotel for its great location and enjoyable amenities.

Location was great, and the cocktails were amazing. the rooftop bar had an incredible view, and the staff was friendly towards us. the bed was also super comfortable.

We paid a lot of money for the room, and it would have been nice to have had this service included. It was a bit of a hassle trying to find transportation to the airport on our own, and it added unnecessary stress to our trip.

The location was excellent, close to attractions. The bistro offered average food, but the cocktails were delightful. The rooftop bar provided a pleasant atmosphere.

Location, bistro rooftop, cocktails

We had a fantastic stay at this place! The location was amazing, allowing us to easily explore the surrounding area. The service was top-notch, with friendly staff who went above and beyond to make us feel welcome. The room service was excellent, ensuring our comfort and convenience throughout our stay. We also appreciated the car hire service, which made it easy for us to get around. The housekeeping was impeccable, keeping our room clean and tidy at all times. On top of that, the valet parking and shuttle service were very convenient for exploring the area.

This place is highly recommended for families who want to experience a luxurious and comfortable stay.