Nice ambiance, good food, great service. Closed early, but understandable due to low occupancy. Jason, the bartender, was exceptional - attentive and respectful. Breakfast was enjoyable. Housekeeping provided satisfactory service, room was clean, towels were soft. Staff at the desk were friendly, except for one mishap with a room reservation. a positive experience.

We got great value for our money at the hotel, the room was amazing, and the location was convenient. The staff treated us with exceptional service and hospitality throughout our stay.

The breakfast menu could be improved with better signage or directions for guests to easily find the continental breakfast area.

I had a fantastic stay at this hotel. The facilities were clean and well-maintained, and the staff was friendly and attentive. The hotel offered a complimentary breakfast during the week, which saved me some money. The location was convenient, as it was in close proximity to the restaurant where I enjoyed a delicious breakfast buffet. Additionally, the hotel had a great game room and swimming pool, perfect for relaxing between events.

Nothing, everything was great.

The beds were incredibly comfortable, ensuring a good night's sleep. We were impressed by the cleanliness of the room and the bathroom. The hotel's restaurant and bar provided a pleasant dining experience. With a microwave and fridge in the room, we had the convenience of preparing our own meals. The indoor pool was a great way to relax and unwind. Considering the amenities and the quality of our stay, the price we paid was quite reasonable. we would recommend this hotel for its comfort, cleanliness, and overall value.

The hotel had a charming New England style and was very clean. I loved the saltwater pool, it was a nice change from the usual chlorine pools. the complimentary breakfast was delicious and had a good variety of options. the staff was friendly and provided excellent service. the location was great, with easy access to nearby attractions and restaurants. a very enjoyable stay.

On the downside, the hotel had a strange smell when we entered the room and it seemed like they were trying to cover it up with air fresheners. the rooms showed signs of age and could benefit from some updates.

During my stay, I appreciated the convenient location on a mountain, providing a picturesque view that stood out. The facilities were top-notch, which was particularly evident during the many corporate events I attended. The staff's exceptional service was consistent and attentive, from check-in to breakfast service. Speaking of breakfast, it was delicious, with many options to choose from. The rooms boasted advantages such as comfortable beds and well-maintained decor.

Despite the excellent experience overall, noise levels were an issue for some guests.

This hotel is a hidden gem in terms of value for money. The prices were very reasonable, especially considering the upscale feel of the place. The attention to detail was evident throughout our stay. The location, although a bit out of the way from travel directions, was perfect for us as it was only a short distance from Wachusett Mountain. The rooms were large and comfortable, and the basic amenities provided were more than sufficient. The staff provided excellent service and the front desk was always helpful.

All aspects of our stay at this hotel were satisfactory, nothing stood out as needing improvement.

My stay at Colonial was a good one. The room was clean and comfortable, giving me a cozy place to relax after a long day. I also enjoyed the delicious food served at the restaurant. Despite a minor mix-up with the bill, the staff was friendly and helpful in resolving the issue. I had a satisfactory experience at Colonial Hotel.

The value for money at this hotel was impressive. The prices were reasonable and the attention to detail was evident. The location was perfect, just a short distance from Wachusett Mountain and convenient to the restaurant we were going to. The staff was friendly and provided excellent service. The basic amenities were all there and the rooms were spacious and comfortable. The hotel was clean and quiet, with neat and clean bathrooms. The breakfast was very good, with a special omelet cook on Sunday morning. It was different each day and saved us some money.

All was satisfactory, no improvements needed.

We had a fantastic stay at this hotel. The overall appearance was very charming and had a New England style, which we loved. The hotel was kept very clean, from the lobby to our rooms. We were impressed by the saltwater pool they had, as we prefer it over chlorine. The complimentary breakfast provided was great, and the staff at the restaurant were incredibly friendly and attentive. The hotel provided excellent value for the price, and its location was convenient for visiting our relatives in the area. Additionally, during our stay, we found the picturesque autumn colors of the surroundings to be absolutely stunning. It added an extra touch of beauty to our visit.

Didn't dislike anything about the hotel.

I recently stayed at this place and it was an amazing experience. The hotel's location was perfect for attending corporate events. The staff was incredibly helpful in providing traveling tips for navigating the unlit highways at night. The room amenities were top-notch, and the free toiletries were a nice touch. I also appreciated the restaurant and room service options.

Families looking for a comfortable stay will find this hotel a great option. The facilities, including the indoor swimming pool, jacuzzi, and spa & wellness centre, were all clean and well-maintained.

Pet-friendly, comfortable bed, clean and quiet, helpful and friendly staff, convenient location.

Could not be improved in any way.

We had a great value for our money at this charming hotel. The room was clean and comfortable, giving us a cozy stay. The location was perfect for exploring the area and visiting family. The staff treated us with utmost friendliness and helpfulness throughout our stay.

The only improvement I would suggest for breakfast is to have more variety of food options.

Comfortable room, excellent housekeeping, great complimentary breakfast, friendly restaurant staff, convenient location.

Nothing.

Clean and quiet, friendly staff, great event, tasty food, ample parking. Convenient for hockey tournament, onsite meals, swimming, game room. Excellent stay, will return every time. Sauna and hot tub, beautiful restaurant, excellent food, can't wait to go back. Yearly tradition.