The Palms Cliff House Inn was a charming, romantic hotel with outstanding ocean views. The rooms were comfortable and had a cozy island feel. The staff was friendly, helpful, and made us feel at home. The breakfasts were delicious, and the porch where we ate had a lovely ambiance.

Nothing bad to say.

Amazing lanai, delicious breakfast, breathtaking views, spacious room, extensive DVD collection, lovely grounds.

Can honestly say there wasn't anything not to like.

I recently stayed at this luxurious hotel perched high above the ocean, and I must say, the views were absolutely breathtaking. This place is situated on a 100ft cliff overlooking the Pacific Ocean, providing unobstructed vistas that are truly mesmerizing. The secluded location of this venue adds to its charm, offering a serene and peaceful ambiance that is perfect for relaxation.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The location, service, and room amenities exceeded my expectations and made my time here truly memorable.

Liked the beautiful location of the hotel, with stunningly gorgeous views. the room was nicely decorated and had some lovely details. the breakfast was okay, but the highlight was definitely the jacuzzi, which we thoroughly enjoyed during our romantic escape. the hotel was also conveniently located, although it was about 9 miles from the restaurants in the area.

Disliked the fact that they only provided one set of shampoo for the entire duration of our stay. Also, the garbage wasn't emptied regularly, which led to some unpleasant smells.

Stunning views, excellent location, delicious breakfast, friendly staff, comfortable rooms, romantic ambiance.

Nothing to complain about at all.

I had an incredible stay at this luxurious hotel. The location was perfect, situated on a 100 ft cliff overlooking the Pacific Ocean. The views were absolutely breathtaking. The staff was attentive and provided exceptional service, making me feel like a valued guest. The room amenities were top-notch, including ironing facilities, tea and coffee facilities, and a cozy sitting area. I especially enjoyed spending time on the patio, taking in the stunning ocean vistas. The attention to detail in the room, such as the plush towels and high-quality toiletries, added to the overall comfort of my stay. I also appreciated having a flat-screen TV and a dining area both indoors and outdoors. The availability of free Wi-Fi and a car park made my experience even more convenient.

In short, I highly recommend this superb hotel to anyone visiting the area.

I had an amazing stay at this hotel. The location was perfect, situated on a 100 ft cliff overlooking the Pacific Ocean. It felt secluded and peaceful, far away from the hustle and bustle of the city. The hotel facilities were clean and well-maintained, providing a comfortable and relaxing atmosphere. The staff was incredibly friendly and helpful, going above and beyond to ensure a pleasant stay. The breakfast served was delicious, enjoyed on a sunny verandah with a breathtaking view of the ocean.

Don't have any issues at all.

Secluded property with lush vegetation, comfortable and clean rooms, stunning ocean views from balconies. Delicious pre-fixe breakfast available for an additional cost. Friendly and accommodating staff. About 15 minutes drive from downtown Hilo, but no closer dining options.

My wife and I recently stayed at this outstanding small hotel just outside Hilo for a romantic getaway. The location was very convenient and gave us a true island feel. The rooms were comfortable and had stunning views of the water. The breakfasts were delicious and the staff was friendly and helpful. We even saw whales from the porch while enjoying our meals. it was an excellent Hawaiian vacation experience, and we would recommend this hotel for anyone looking for a charming and scenic place to unwind.

Would definitely recommend this hotel.

The location of this hotel was perfect for our Thanksgiving getaway. We had easy access to a beautiful botanical garden and a short hike to Akaka Falls. Our room had a fantastic view of the ocean, and we loved waking up to the sound of the waves crashing on the shore. the host was very welcoming and accommodating, and the breakfast was delicious.

We did experience some initial discomfort due to the hot temperature in our room on arrival. However, this was easily resolved by turning on the air conditioning, which required some climbing to reach the remote.

Professional staff. Great breakfasts. Breathtaking view from balcony. Lovely atmosphere with koi fish and separate guest area. Convenient on-site gift shop. Perfect for a romantic getaway. Comfy beds. Outstanding coffee. Friendly and helpful staff. Beautiful gardens. Good breakfast on patio with amazing view. Quiet location. Well-maintained property.

Stunning ocean views, comfortable and clean rooms with lovely balconies. Enjoyed the delicious breakfast on the verandah overlooking the ocean. Quiet and secluded property with lush vegetation. Limited interactions with friendly staff.

I had an exceptional stay at a charming place with a breathtaking view and beautiful room. The staff were lovely and the breakfast was delicious. The quirky decor and collectables added to the overall experience. I loved every moment of my stay at The Palms Cliff House Inn. I highly recommend this hotel.

The inn is situated in a secluded area on a cliff, offering breathtaking views of the ocean. The rooms are well-decorated and equipped with a refrigerator and coffee maker. The staff is friendly and accommodating, and the breakfast is delicious. The common area is stocked with plates, knives, and wine glasses for a relaxing happy hour. The grounds resemble a beautiful botanical garden, creating a serene and peaceful atmosphere.

The air conditioning system in the rooms is noisy and can be disruptive.

Our stay at the charming inn was nothing short of amazing. From the moment we arrived, we felt a sense of calm and tranquility. The location on the cliff provided breathtaking, unobstructed views of the ocean. We were lucky enough to witness whales visiting every morning during our stay. The staff and owners were incredibly helpful and friendly, making us feel right at home. The breakfast, although a little repetitive with quiche, was delicious and the coffee was top-notch. I highly recommend staying at this beautiful inn for a romantic getaway or a peaceful island retreat.