the location and easy access to the subway made exploring New York a breeze. the staff went above and beyond to make my son's birthday memorable, leaving gifts and a cake in the room. would highly recommend this hotel for a wonderful stay.

Missing amenities or services.

The location of this hotel was perfect for my New Year's stay. It was conveniently located near the subway and had easy access to various attractions. The spacious suite I stayed in was a great value for the money, with three separate rooms and modern amenities. Additionally, the staff was very responsive and the restaurant on the premises served excellent food.

There were a few downsides to my stay. The bed in my room was soft and misshapen on one side, which made it uncomfortable to sleep on.

Great location, helpful staff, clean rooms, good facilities, no tipping policy.

Nothing to complain about at all.

The upgrade, comfy bed, amazing shower, friendly cleaning staff, convenient location, delicious pizza.

Not one thing.

Clean, comfortable rooms. Friendly and helpful staff. Great location near popular attractions. Good service and quick response to requests. Stylish and enjoyable atmosphere in the lounge and restaurant. No tipping required.

The hotel's cleanliness was impressive, with spotless rooms and common areas. The facilities were top-notch, offering everything I needed for a comfortable stay. Parking and transportation options were convenient, allowing me easy access to various attractions in the city. The hotel's location between the Empire State Building and the Flatiron Building was perfect for exploring iconic landmarks and visiting museums like the Met and MOMA. Additionally, the onsite cafe served a delicious breakfast, and the staff went above and beyond to provide excellent service.

Could not be improved in any way.

This hotel is very conveniently located next to the 6 subway line, making it easy to get around the city. The beds are great and the rooms have all the basic amenities, including complimentary bottles of water and a robe. The staff are friendly and provide excellent service.

Nothing to complain about, everything was okay.

We had a pleasant stay at this luxurious hotel. Its location made it easy for us to hail a cab and explore other nearby locations. The hotel is conveniently situated within walking distance from Penn Station and surrounded by great restaurants. It is also centrally located, allowing us to easily access various tourist spots. The service at this place was exceptional with friendly and accommodating staff. The room amenities were top-notch, with a comfortable sitting area, a well-stocked mini-bar, and a flat-screen TV. The restaurant and bar/lounge area were also impressive, offering delicious food and a cozy atmosphere. The housekeeping manager was particularly friendly and helpful, recommending the best attractions for my husband at a reasonable price. The free Wi-Fi and 24-hour reception added to the convenience of our stay.

While the hotel provided excellent service, some staff members were not helpful when asking for recommendations or advice on traveling around the city.

The hotel is conveniently located between the Empire State Building and the Flatiron Building, making it an ideal location for exploring midtown Manhattan. It is just a short walk down 5th Avenue, with easy access to many attractions and other hotels in this area. Guests have mentioned the comfortable and clean rooms, with separate rooms and sofa beds available for families. The personalized service provided by the staff, including the friendly receptionist Christopher and the attentive concierge Alexandra, has been highly praised. The hotel also offers a selection of on-site restaurants and a wine bar for guests to enjoy.

Some guests have mentioned issues with room reservations, where the booked room did not match what was provided upon arrival.

I had a really pleasant stay at this luxurious hotel. The room was surprisingly spacious, considering this place is right in the heart of the city. The front desk staff were incredibly helpful, making sure I had everything I needed. The location of this hotel is excellent, especially because it's conveniently close to the 6 subway line. The bed was extremely comfortable, making for a good night's sleep. Additionally, the hotel offers a variety of amenities such as room service, laundry services, and a bar/lounge area. I was very impressed with the comfort and quality of this hotel.

I would highly recommend this hotel to others.

The location is perfect, with easy access to popular attractions and a nearby subway entrance. The 24-hour CVS is also a convenient feature. The staff is friendly and supportive.

Felt right at home, nothing to complain about.

We were impressed with the beautiful lobby and the attentive staff at this hotel. Even when we had an issue with the heating in our room, the staff moved us to a new room immediately. we had a wonderful stay at this stylish and affordable boutique hotel.

Large suite with separate rooms, great price. Quiet, clean, and modern bathroom. Private office, 2 LED TVs, free water bottles. Excellent restaurant, lively bar. Excellent location near subway. Complimentary coffee shop in lobby.

Clean and comfortable hotel, friendly and helpful staff, great location, close to attractions and transportation, lovely common spaces and lobby.

Nothing not to love.

Friendly welcome, convenient location, clean hotel, complimentary coffee, popular restaurant.

Almost perfect.