The staff at the hotel were exceptional, providing amazing service throughout our stay. The hotel had a great pool area with attentive staff, and the restaurant had an excellent menu with delicious food. the gym facilities were top-notch, with a wide range of equipment available.

The check-in process was slow and the lobby staff was not professional. There were noise disturbances from upstairs in the morning.

As first-time visitors to Hawaii, we couldn't have asked for a better experience at The Ritz-Carlton in Waikiki. From the moment we arrived, the staff made us feel incredibly welcome. Our ocean-view suite provided a breathtaking view, and the service throughout our 7-day stay was top-notch. Compared to other resorts we've stayed at in Bali and Phuket, the Ritz-Carlton exceeded our expectations.

100% Recommend this hotel.

The customer service was excellent, with a friendly and professional staff. The room was amazing, with a working oven, stove, refrigerator, and freezer, as well as a washer and dryer. The ocean view from the room was great and the bed was extremely comfortable. The room was clean and had a heated toilet seat. The pool was not overcrowded and there were great amenities for families.

Felt pampered, nothing was too much trouble.

The Ritz-Carlton exceeded our expectations during our 7-night stay in Waikiki Beach. From the warm welcome and daily gifts for my daughter's birthday to the clean room and exceptional service, everything was exceptional. The pools were great for both adults and kids, and the restaurant served fresh and delicious meals. We will definitely be returning to The Ritz-Carlton in the future. Thank you for a wonderful experience.

Couldn't recommend this hotel more.

Clean, spacious room with toddler-friendly amenities. Kid pool was enjoyable. Friendly and professional staff. Convenient and safe location.

We had a fantastic stay at this hotel! The ocean-view suite had a spectacular view and the service was excellent. The staff made us feel very welcomed and the amenities were top-notch. Highly recommend for a wonderful resort experience!

Felt totally at home, no complaints whatsoever.

Spectacular ocean view, excellent service, luxurious facilities, great location, comfortable bed and linens.

Was all great.

Beautiful property, excellent service. Well taken care of on honeymoon. Valuable item promptly returned. Highly recommend.

The staff was very welcoming and helpful during our stay at The Ritz-Carlton. When we asked about nearby events, they provided us with accurate and helpful information, unlike some other guests' experiences. Our room was comfortable with great amenities and a stunning ocean view. I would recommend this hotel.

During my recent stay at The Ritz-Carlton in Waikiki Beach, I was blown away by the exceptional service provided by the staff. From the moment I arrived, I was greeted with warmth and professionalism. The Front Desk Agent, Rena, went above and beyond to ensure that my stay was perfect. She even surprised me with champagne and dipped strawberries in my room after I mentioned it was my birthday. The attention to detail and personalized service truly made my stay memorable.

Although there were a few minor drawbacks, such as limited sun lounge space by the pool and a noisy laundry machine at night, they did not detract from the overall outstanding experience at The Ritz-Carlton. I found the breakfast to be slightly overpriced at times, but it was included in my rate, so it didn't bother me too much.

The hotel is located in an excellent spot, set in a tower on the beach overlooking the ocean. The rooms are well-equipped, clean, and luxurious, with modern amenities and high-quality linens. The staff is friendly, welcoming, and attentive, making for an unforgettable stay. Breakfast is included in some rates and offers a variety of options, though some may be hit or miss. Additionally, the gym is well-equipped with weights, running machines, and other fitness equipment.

Noise from neighboring buildings may disrupt the tranquility of outdoor balcony spaces.

I got great value for my money at this hotel. The room was bright and spacious, with a comfortable bed and sofa bed. The location was perfect, with shops, restaurants, and beaches within walking distance. The staff treated me with professionalism and warmth, and they were very helpful with all my requests, especially since I was traveling with a baby. They even surprised us with a lovely birthday decoration for our little one.

The breakfast offerings could be improved.

The Vintage-Modern Fusion: The aesthetic of Jon Brent Design achieves a timeless elegance by blending vintage and modern elements. The Hermes-inspired front desk, the polished Brazilian marble backdrop, and the Scandinavian ceiling sculpture all add a touch of sophistication and whimsy to the overall design, creating an airy and cohesive atmosphere.

Limited Hawaiian Vibe: While the hotel offers luxury amenities and a beautiful setting, it lacks the special touches and amenities that truly embrace the Hawaiian vibe.

Celebrate, Valentine's Day, and New Year's Eve were both amazing at this hotel. The staff recognized these special occasions and surprised us with special treats in our room. The location was perfect, just a short walk through a park to the beach. And the pool area was fantastic, offering a peaceful and relaxing oasis away from the busy streets of Waikiki.

The WiFi was very sporadic and didn't work for most of our stay. The bathroom door didn't close properly and the phones in the room only worked on speaker.

I had the best honeymoon ever at this hotel! The customer service was outstanding and the room had everything we needed, including a working oven and stove, refrigerator and freezer, and even a washer and dryer. The ocean view from our room was breathtaking, and the bed was incredibly comfortable. The cleanliness of the room and the added bonus of a heated toilet seat were impressive. We also enjoyed the pool, which wasn't overcrowded. The hotel staff made us feel special with a welcome gift and letter. We highly appreciate the service they provided. Thank you!