The value for my money at this hotel was exceptional. The room was spacious and comfortable, especially for the Upper East Side. The location was perfect, close to everything I wanted while still being peaceful and away from street noise. The staff, particularly Vanessa and Nermine at the front desk, were outstanding. They were incredibly charming, lovely, and professional. The housekeeping staff did a fantastic job keeping my room immaculately clean and beautiful. I had some special requests, and everyone went above and beyond to accommodate them. The room service was top-notch, with delicious food from Cafe Boulud. my stay at this hotel was delightful, and I highly recommend it.

The breakfast option could be improved by offering more affordable prices. While the hotel had many other great features, paying $20 for a cup of tea and $27 for a grilled cheese felt like an utter rip-off.

The staff was attentive and helpful. The food was delicious and room service was quick. The bed was comfortable and the location was convenient. Looking forward to returning soon.

The hotel had a charming and stylish atmosphere, with a boutique feel. The location was convenient, with key attractions and amenities nearby. Additionally, the concierge service was excellent and provided prompt and helpful assistance.

The hotel fell short in terms of service. The staff lacked attention to detail, from the doormen not opening doors to the front desk failing to properly greet and inform guests.

Great location, close to key attractions and amenities. The staff was friendly and helpful, ensuring a smooth and enjoyable stay. The rooms were clean, comfortable, and elegantly designed, making it a cozy and relaxing space.

There were a few minor disappointments during my stay. The check-in process was lengthy, with delays in getting our room ready.

The room was absolutely marvelous, with a bed that was pure heaven. The location was ideal, with easy access to all the best parts of the city. And the staff. oh, the staff! They treated us like VIPs from the moment we walked in.

Menu for breakfast could be improved with a wider selection of options.

The staff was helpful and friendly. The hotel's location and room size were fantastic. The rooftop bar and lobby bar were enjoyable for drinks. The decor was tastefully done. Good for jogging in Central Park.

The hotel facilities were top-notch, with clean and well-maintained rooms. The location in a beautiful area in the heart of NYC was perfect, with very easy access to galleries, restaurants, and shops. The staff were friendly and attentive, making my stay enjoyable. Additionally, the breakfast served at the hotel was delicious.

Nothing could have been better.

Convenient location, close to shopping and Central Park. Spacious rooms with comfortable beds, nice linens, and attractive decor. Friendly and helpful staff, with recommendations for nearby restaurants. Enjoyed the rooftop bar and its beautiful atmosphere. Easy access to the subway station.

I stayed at this hotel for my vacation and it was perfect for exploring the Upper East side. The location was great, close to galleries, restaurants, and shops. The staff, especially Vanessa and Nermine, were outstanding and fulfilled all my requests. The room was immaculate and beautiful, thanks to the excellent housekeeping staff. The breakfast at Cafe Boulud was amazing and all the room service staff were fabulous. This is now my favorite hotel in the city, I highly recommend it!

Would definitely recommend this hotel.

Located in a convenient upper east side neighborhood. Friendly, attentive staff. Elegant, tastefully decorated rooms with comfortable beds. Generous toiletries and spacious shower area. Bar stocked with top shelf liquor and an excellent cocktail list.

Well-situated and comfy. com. Lovely location, spacious and beautiful room with gorgeous bathroom. Super nice staff. Complimentary car service for meetings. Some rooms unavailable, but they provided extra room at no extra cost. Above other NYC hotels, large, comfy room, friendly staff. Amazing bed and diverse mini bar cocktails. Central park view, close to Met and Guggenheim. Perfect location.

The Surrey offers a fantastic location near Central Park, with a variety of family-friendly activities nearby. The staff is friendly and attentive, providing excellent service throughout our stay. The rooms are beautifully decorated in a 20's style and the beds are incredibly comfortable. We also enjoyed the amenities, such as the good restaurant and luxurious Dyptique shampoo provided in the room.

Felt truly looked after, no complaints.

Amazing staff, beautiful decor, fantastic rooftop bar, convenient location.

Nothing all good.

Excellent staff, elegant decor, spacious room, generous toiletries, convenient location.

Nothing not to love.

Recently stayed at this hotel for a business trip. The location is perfect, away from street noise but still close to everything. The rooms are spacious and beautifully decorated with a lovely mosaic marble pattern in the bathrooms. The staff was incredibly friendly and helpful. An added bonus was the complimentary car service, which I used to attend a meeting. a fantastic experience.

Totally recommend this hotel.