I had a wonderful stay at this luxurious hotel. The setting was absolutely glorious, with a huge white tent overlooking a picturesque lake and walking paths. The staff at this place were very helpful and provided excellent service. The room amenities were top-notch, including heating, air conditioning, and tea and coffee facilities. The indoor swimming pool and sauna were perfect for relaxation. the experience was fantastic.

I recommend this hotel to everyone.

The Westin Chicago Northwest offers fantastic dining options like Shula's with a great wine selection and the best steak. Convenient access to the expressway and close to the airport.

Felt secure and no complaints at all.

I recently stayed at a hotel in the Chicagoland area for the Chicagopex stamp show and had a wonderful experience. The hotel, conveniently located off IL-390, was easy to find and offered free parking. The rooms were spacious, well-appointed, and had comfortable beds. I especially appreciated the climate control that was both quiet and effective.

Despite a minor inconvenience with the elevators, the staff at the hotel were friendly and accommodating. They provided clear instructions on accessing the guest floors and were quick to address any issues.

The Westin Chicago Northwest exceeded my expectations with its spacious rooms, comfortable beds, and pleasant ambiance. The staff was friendly and went above and beyond to ensure my stay was enjoyable. The wedding reception venue was breathtaking, with a beautiful white tent overlooking a picturesque lake. The dining options were delicious, even though the upscale restaurant was closed. a wonderful experience for a solo traveler.

Felt very lucky, no reason to complain.

The hotel is conveniently located in a commercial area, near a small convention center where we attended an event. The rooms were clean and comfortable, with spacious showers. The staff provided excellent service and went above and beyond to accommodate our needs. The breakfast buffet had a wide variety of options and was delicious. The hotel also had a nice fitness gym on the 12th floor with great views.

The noise from the lobby could be heard in our room at night.

As young families, we loved the stunning wedding reception setting with a picturesque lake and walking paths. The tent was beautifully decorated, and the bars provided tasty hors d'oeuvres and champagne. The staff was extra helpful and accommodating.

Felt free to seek any assistance, no complaints whatsoever.

Wonderful wedding reception, comfortable room, helpful staff, tasty dining alternatives, huge suite for reasonable price.

Nothing bad to say.

I had a wonderful stay at this hotel! The location was perfect for me as it was conveniently close to the small convention center where I was attending an event. It was also far away from the airport, which meant a quieter and more peaceful atmosphere. Additionally, being close to the train station made it easy for me to explore the surrounding areas. The service at this hotel was top-notch, with room service, car hire, and dry cleaning available. I also liked that there were shops and commercial services on-site, making it convenient to purchase any necessary items. The room itself was comfortable and well-equipped, with amenities such as ironing facilities, heating, air conditioning, and a tea and coffee-making area. I particularly enjoyed the sitting area and dining table, which added to the overall comfort of my stay. And not to mention, the free shuttle service was a great perk!

I highly recommend this hotel to everyone.

The staff was extremely helpful, allowing us to check in early and giving us a high floor room with nice views. The hotel had free parking and a free shuttle to the train station. The swimming pool was awesome, and our suite was huge and very clean.

Absolutely nothing.

My stay at Westin was fantastic! The room was spacious and comfortable with a fridge and coffee maker. I enjoyed the delicious lunch and dinner in the on-site restaurant. The shuttle service was very convenient for exploring the nearby mall. I'd recommend this hotel for a great stay.

Had a great time at this hotel during Christmas! Loved the festive decorations and cheerful atmosphere. the staff were friendly and helpful, making our stay feel special. the location was convenient, with easy access to the train station and shopping mall within a short distance. the complimentary shuttle service was a bonus, making it easy to explore the area without worrying about transportation.

There were a few disappointments during our stay. the noise from events in the atrium could be heard in the rooms, which made it difficult to sleep.

The dinner at Shula's was fantastic, with great wine selection and the best steak. The hotel felt high-end, clean, and quiet. The staff were friendly and professional, with the manager going above and beyond to find us the perfect room. The gentleman at check-in was extremely helpful and allowed us early access to our room after a long flight.

Couldn't find any faults at all.

Perfect room found. Pleasant stay, clean room, good safety measures, Netflix available. Excellent service, great food, comfortable room.

We had a fantastic stay at this luxurious hotel! The staff went above and beyond to ensure our comfort and satisfaction. From the moment we checked in, we were greeted with warm smiles and friendly faces. The hotel is located close to the train station, making it convenient for us to explore the city. We also appreciated the complimentary shuttle service to the train station, which made getting around even easier. The swimming pool was absolutely amazing, and we spent hours relaxing and enjoying the beautiful views from our high floor room. The bed was the most comfortable we've ever slept in, and we had a restful night's sleep every night.

We had a wonderful experience at this hotel and would highly recommend it to our family and friends.

The hotel service staff were amazing and went above and beyond. We were able to check into our room early and enjoyed the spacious shower. the pool area was very nice and accessible. Uber Eats delivers and there are plenty of parking spots available.

The room was stifling hot to the point where we could not sleep and the staff did not provide a satisfactory solution. the food was not consistently good and lacked flavor.