We got excellent value for our money with a spacious room and a super comfortable bed. The hotel's location was great, with easy access to nearby restaurants and the Fashion District Mall. The staff, especially Barbara at the Front Desk, were exceptional and made us feel very welcome during our entire stay.

The breakfast experience could have been improved with better communication about the number of guests and ensuring that all the necessary items, such as bedding, were provided for the additional bed.

The pillows were wonderful and felt like down. The front desk was customer friendly and comped us with a free breakfast. The concierges were informed and friendly. The location was great, close to lively areas, shops, and restaurants. Special mention to Ana at the bar for her professional and friendly service.

Felt very well, no complaints.

I had a fantastic experience at Westin Philadelphia. The concierge reached out before our trip with helpful suggestions and recommendations. Upon arrival, we were pleasantly surprised to have our room ready early, and we were even given extra breakfast vouchers. The room was spacious and well-maintained, and the breakfast at the restaurant was delicious with a wide variety of options. Despite a few minor issues, the exceptional service and friendly staff made our stay memorable. I highly recommend this hotel.

My recent stay at the Westin was fantastic. The staff went above and beyond to make sure I had a pleasant experience. They reached out to me before my arrival, offering helpful information and suggestions for my stay. They even accommodated my early check-in request and had a room ready for me when I arrived. The room itself was spacious and well-kept, providing a quiet and comfortable space for me to relax. The breakfast at the hotel restaurant was delicious, with a wide variety of options to choose from. The location of the hotel was also convenient, with easy access to nearby attractions. I had a great experience and would definitely recommend this hotel to others.

The staff was friendly and welcoming, making us feel comfortable during our stay. The location of the hotel was convenient, with key attractions and amenities within walking distance. Additionally, the hotel offered a complimentary service that we enjoyed.

The cleanliness of the room was not up to par, with spilled drinks and dust present. Additionally, there was a lack of a certain amenity that would have made our stay more enjoyable.

I had an incredible stay at this hotel. The staff were friendly and helpful, providing me with tips and complimentary breakfast cards. The room was spacious and the bed was extremely comfortable. The location was perfect, with Liberty Square mall and plenty of entertainment options within walking distance. Additionally, the hotel was conveniently close to the Amtrak station.

Can't fault anything about it.

Great location in the heart of the city, close to all the attractions and restaurants.

Lobby in need of renovation, not very impressive.

We had such a great stay here! The location was perfect, right in the heart of the city with so much to do within walking distance. We were really impressed with the service, the staff were friendly and always able to answer any question we had. The room was comfortable and had everything we needed, from the air conditioning to the mini-bar. There were plenty of shops and restaurants nearby, and we loved that we could easily grab a quick bite to eat at the food court connected to this hotel.

Would definitely recommend this place to anyone looking for a great stay in the area.

The location is really great, with lots of restaurants and shops around. You can hop to the Philadelphia area in less than five minutes and there is a shopping mall right across the street. The underground parking lot is also a plus. The room was clean and had a nice bar area. The breakfast was tasty with a good variety of options.

The service was a bit lacking.

Conveniently located in the heart of the city, this facility is clean and modern with helpful staff and comfortable rooms. The food court and shopping center next door provide plenty of options for quick meals during the day. Great amenities and an overall pleasant stay.

Cleanliness, friendly and helpful staff, convenient location in a vibrant part of the city with easy access to highways and nearby attractions, and a variety of dining options.

Nothing to complain about at all.

I stayed at The Westin for a relaxing weekend getaway and loved every moment. The bed and shower were pure bliss, and the pillows felt like fluffy clouds. The valet guys were incredibly helpful, funny, and kind. Room service impressed me with their quick, delicious meals. The front desk staff were customer-friendly and promptly resolved any issues we had with noisy neighbors and housekeeping. The concierges were knowledgeable and friendly, answering all our questions with ease. The location was perfect, connected to Liberty Place and within walking distance of restaurants and the Fashion District Mall.

Strongly recommend this hotel.

I had a fantastic stay at this luxurious hotel in Center City. The location is perfect, with plenty of entertainment nearby, including shops and restaurants. I also loved the top-notch service provided by the staff. From the friendly bellman and valet to the knowledgeable front desk staff, everyone was incredibly helpful and accommodating. They were always ready to answer any questions I had and made me feel welcome and valued as a guest. Additionally, the hotel amenities were outstanding. The room service was prompt and efficient, and the 24-hour room service was a great convenience. The hotel also had a restaurant and bar/lounge area, which were both excellent. The room itself was spacious and clean, with amenities such as air conditioning, tea and coffee facilities, and a flat-screen TV. I had a wonderful experience at this hotel and would highly recommend it to friends and family.

I would definitely recommend this hotel to family and friends.

Friendly staff, heavenly bed and shower, helpful valet guys, quick and yummy room service, nice combination of old and new.

Hard to think of anything.

Conveniently located near dining options and attractions. Clean and spacious rooms. Complimentary morning coffee and snacks available. Staff is friendly and helpful. Easy access to cab services and nearby shopping center.