The breakfast options were great, especially the prepackaged and delivered items. The staff was accommodating and quickly resolved a maintenance issue with our room. a pleasant stay.

We loved the convenient location, just 10 minutes from Concord Mills mall and Northlake mall. The hotel gave a "homey" vibe with only 3 floors, perfect for our party people. The area was secluded and quiet, great for a relaxing stay.

We felt at home instantly, with no reason to complain.

Friendly staff, clean room, easy wifi connection, great location near mall and restaurants, early check-in.

Nothing that I didn't like.

I must say, our stay at Towneplace Suites was worth every penny. The room was top-notch and super comfortable, plus the extra space in the suite format was a pleasant surprise. The location was perfect, just minutes away from all our favorite spots, making our stay even more enjoyable. And let's not forget about the staff, they treated us like family, always helpful and professional.

The food for breakfast could use some improvement.

We were pleasantly surprised by our stay at Towneplace Suites. The room was clean, well-maintained, and smelled good. The staff, especially Michael, was friendly and went above and beyond to ensure our comfort. The hotel's shuttle service was exceptional and made our transportation needs easy. we had a great experience and would recommend this hotel.

As a budget traveler, I loved the secure location and the unique delivery special they offered. The staff was prompt and efficient in answering my inquiries and even addressed me by name during my stay. The room layout was cozy and comfortable, with well-furnished amenities. The kitchenette was fully equipped for an extended stay, which was convenient. The location was also perfect, just minutes away from all my favorite places.

Felt exceptional, no reason to complain.

Our suite was comfortable, well furnished, and spacious. The staff was pleasant and professional. The room was clean with a kitchen. Quiet location near a mall. Friendly staff, extremely clean room, easy wifi connection.

Can't fault anything about it.

Comfortable bed, great location, helpful staff, cozy room, easy parking.

Nothing all excellent.

We found this venue to be in a great location, close to everything we needed. It was not far from different restaurants and malls, and even a race track. The room had great amenities, including a kitchen with cookware and utensils, free toiletries, an ironing board, and air conditioning. There was also a nice sitting area with carpeted floors, and a swimming pool and exercise gym to enjoy. The breakfast and free Wi-Fi were a nice touch.

We highly recommend this hotel to anyone looking for a comfortable stay in this area.

Front desk service was excellent, with friendly staff and clean facilities. Ample on-site parking was provided, including handicap spaces. The kitchenette was fully stocked for extended stays. The management resolved reported issues quickly, even upgrading rooms for a nicer experience. Personalized service from Michael was appreciated.

I recently stayed at this hotel for a short trip and I must say that I was quite pleased with my experience. the hotel is located in a convenient area, close to everything I needed but not right in the heart of the city. It was also very reasonably priced, offering great value for money. The staff at the front office were incredibly friendly and provided excellent service throughout my stay. The rooms were well-maintained and had all the necessary amenities, including a comfortable couch. Additionally, the breakfast at 8:30 am had a good selection of cereals, which was a nice way to start the day.

Although there were a few minor issues during my stay, overall, I found that this hotel was satisfactory.

The staff at the hotel were like family, going above and beyond to make us feel welcome. They even greeted our dog by name. The breakfast was good, especially the waffles on weekends. We never had to worry about hot water for our showers.

Felt extremely welcome, no complaints at all.

We loved the cleanliness of the hotel, especially the amenities. Everything was spotless and well-maintained. The grab and go breakfast was a great option and the staff made sure we had everything we needed. The front office staff were incredibly hospitable and provided excellent service. They remembered our names and always greeted us with a smile. The location of the hotel was ideal as it was close to eateries and not far from malls and different restaurants. It was convenient to get to just about everything yet it was not in the heart of the city.

Almost perfect.

Friendly staff, early check-in arranged, clean room, convenient location near attractions and shops. Easy parking.

This hotel is a great value for money. The location is very convenient, close to everything to do in the area and even to the race track. The hotel is situated in a secure area, which makes me feel safe and comfortable during my stay. The staff are very attentive and always willing to help. The rooms have all the necessities you need, including a comfortable couch to relax on. The breakfast is served at 8:30am, with cereals available - awesome!

No negatives to report - had a great stay.