The cruise offers exceptional organization and punctuality, with a shuttle service that stands out. The boat itself is newly built, combining modernity with authenticity, and offers private cabins with lovely terraces. The staff provides impeccable service, catering to different dietary needs. The cruise offers various outings to explore the caves and the whole bay, including a unique experience of going to the beach through a cave. The rooms are comfortable and well-maintained, with spacious and clean bathrooms. Guests can enjoy stunning views of the limestone rocks in the sea.

Some guests felt that there was not enough time for relaxation and that the itinerary was quite rushed.

One of the great aspects of the cruise was the convenient shuttle transfer from Hanoi, making the journey comfortable and enjoyable. The location on an island in Halong Bay offered breathtaking views, with other boats visible in the distance. the rooms were well-maintained, offering a comfortable stay with amenities like a balcony to enjoy the scenery.

One negative aspect was the cleanliness of the cabins, which could be improved.

The cruise offered a well-organized experience with friendly staff and amazing food. The clean room had a perfect size and a nice balcony with stunning views. The comfortable bed made our stay memorable.

Our experience at Alisa Premier Cruise was exceptional. The staff went above and beyond to cater to our needs and even surprised us with a birthday cake. They stayed in constant contact with us through WhatsApp, ensuring that everything was going smoothly. The food was amazing, and the rooms were clean and comfortable. The cruise itself was a breathtaking journey through the limestone rocks in the sea. We highly recommend Alisa Premier Cruise for a truly unforgettable experience.

For us, it was the ideal cruise experience. 💯

Amazing staff, knowledgeable tour guide, tasty food, beautiful boat, perfect room.

No issues.

Food was excellent and the cabin was nice. The staff was very friendly and offered us some complementary treats during our stay. The location was superb with great views of the surroundings. the experience was very enjoyable.

The logistics arrangement was poor with long waiting times for check-in and check-out. The staff struggled with English which made communication difficult.

We had an amazing time on the Alisa Premier Cruise. The room we stayed in had a balcony with a breathtaking view. The water pressure in the bathroom was strong, and everything was well-appointed. The food served on board was delicious, especially the dinner. The staff, including Vodka, Three, Mr. Long, Tony, and Ha Lien, were all very nice and friendly. The transaction and arrangement of the cruise were smooth, and we felt well taken care of. Special thanks to Anna Pham, who went above and beyond to ensure we had a great stay. Despite a few minor drawbacks, like the firmness of the bed and limited storage space, our overall experience was excellent. We highly recommend the Alisa Premier Cruise to anyone visiting Hanoi. It's worth it!

We stayed with Alisa Cruise for a 2-day, 1-night cruise. The ship was beautiful and had lots of character, one of the prettiest in the Bay. Dinner was magnificent, and we were pleasantly surprised when they brought a gorgeous cake and sang for my husband's birthday. The staff was great, especially James as the cruise manager and Sam the bartender. The rooms were exactly like the photos and the staff, including receptionist Thoy, were very friendly and helpful. The food was delicious, and John took care of our special food preferences. The activities were well scheduled, allowing for free resting time. The backdrop of Ha Long Bay made everything even more beautiful. We must specially compliment the office service staff, Alice, for her hard work in catering to all our needs.

Would recommend this hotel.

We got great value for our money with an amazing room that had a balcony and jacuzzi. The staff treated us incredibly well and the location was perfect for exploring the bay. Thank you, Alisa Premier Cruise!

The breakfast menu could use some improvement.

The ship was great, happy hour, cooking demonstration, Thai Chi class, vegetarian options.

Could not be improved in any way.

Luxurious amenities and exceptional service made my stay at this hotel an unforgettable experience. The spa and wellness centre with its sauna and massage services provided a relaxing break from the busy city life. The sun terrace with its comfortable sun loungers was the perfect spot to soak in the stunning views. Furthermore, the room was equipped with a private spa lounge, making the experience even more exclusive. Additionally, the restaurant served delicious food, including special diet menus, which were all expertly prepared by skilled chefs.

The only minor issue that I encountered during my stay at this hotel was the noise from the engine of the boat, which was located near my room. As a result, I was not able to fully enjoy the private balcony due to the gas smells and the noise which continued throughout the night.

Top quality service, delicious food catering to all diets, well-organized activities , amazing views. Staff and crew amazing, friendly, and accommodating. Ms. Anna Pham went above and beyond to ensure a memorable experience, arranging a free private car to the Alisa Cruise offices for drop-off and even had a gift for us. The cruise exceeded expectations from pick-up to drop-off.

It was all superb.