Top floor rooms offer amazing views. Conveniently located on the toys street, making it easy to explore the area.

Felt very lucky, no complaints at all.

We had a fantastic stay at this hotel. The staff were extremely friendly and made us feel at home. The breakfast, served by Carmie, was a great experience. The hotel is perfectly located near the lake in this city's old quarters. The rooms were spacious and clean, with a cozy and usable balcony. The hotel facilities were excellent and the parking and transportation options were convenient. We couldn't ask for a better location to explore the city.

Nothing, no complaints at all.

Great location in the heart of old quarters. Spacious rooms with cozy balcony. Helpful and friendly staff. Convenient for exploring the city. Good breakfast options.

The hotel is conveniently located near a beautiful lake, making it a great base for exploring the city on foot. The spacious and clean rooms, along with the comfortable beds, provide a relaxing environment for a good night's sleep. The breakfast offers a variety of options, including made-to-order dishes, fruits, and pastries. The friendly and helpful staff, such as Mrs. Anna, go above and beyond to ensure a pleasant stay.

The front desk staff's lack of organization and forgetfulness regarding transportation arrangements could be improved.

Great location, friendly staff, delicious breakfast, comfortable bed, nice room view.

Can't fault anything about it.

I had a wonderful stay at Flora Centre Hotel & Spa. The location in the old quarter was perfect for exploring the city and trying delicious local food. The staff were incredibly friendly and helpful, always going above and beyond to ensure my comfort. My room was comfortable and provided everything I needed for a pleasant stay. The breakfast included was a nice touch and provided a good start to the day. I highly recommend this hotel for a great stay in Hanoi.

I had an amazing stay at this hotel! The location is perfect, right near the lake. The staff were always friendly and went out of their way to make sure I had everything I needed. The room was clean and comfortable, with all the amenities I could ask for. The spa and wellness center was a great addition, and I enjoyed a relaxing massage during my stay. The free Wi-Fi was also a bonus, making it easy for me to stay connected.

I highly recommend this hotel to families looking for a luxurious and comfortable stay.

During my Xmas vacation, I had a fantastic stay with warm and chatty staff who took care of my needs. I relished complimentary breakfast with Chinese and Western cuisine options, and tasty fruit. the central location made it easy to explore the city and take in attractions. the stunning view from my room offered excellent insights into the culture and architecture.

There were a few negatives. the room had old furniture and no direct daylight.

Great location, friendly staff, reasonable price, centrally located, helpful and friendly staff.

Everything great.

The staff went above and beyond to make sure I had a comfortable and enjoyable experience. They were incredibly friendly and helpful, providing me with packed breakfasts for my day trips and even taking care of my bags while I explored the city. The location of the hotel couldn't be better - it was right in the heart of everything, just a short walk away from all the amenities.

I cannot recommend this hotel enough! The service, location, and amenities were all outstanding.

We had a wonderful stay at this luxurious hotel! The location was perfect, just a stone's throw away from the beautiful lake. The service here was top-notch, with helpful staff available 24/7. They even provided a welcome drink upon our arrival, which was a nice touch. The hotel offered a wide range of amenities, including dry cleaning, laundry, and airport shuttle services, making our stay even more convenient. The rooms were spacious and well-maintained, with all the necessary amenities such as a flat-screen TV, mini-bar, and even an ironing facility. We especially enjoyed the comfortable bed and the complimentary toiletries provided.

Excellent staff, convenient location, clean rooms, helpful with transport and tours, value for money.

Can't fault anything about it.