The staff at the hotel were very friendly and always willing to help. They provided excellent service throughout my stay. The location of the hotel was convenient, with key attractions within walking distance. It made it easy for me to explore the city during my business trip.- I really enjoyed the breakfast at the hotel. It offered a variety of options and was delicious.

The noise from the street at night was quite disturbing, especially if you are staying on a low floor facing the front of the hotel. It made it difficult to get a good night's sleep.

Loved the hotel's fantastic location, right in the center where all the action is. They even have bike and car hire! And let's not forget the highlight - a buffet breakfast with enough options to satisfy even the fussiest eaters. Free WiFi too!

Oh, I just adore it when the hotel's name can't be found on navigation apps. It's such a delightful game of hide and seek!

The hotel offers very spacious and tastefully decorated rooms, with modern and clean facilities. The 2-bedroom apartment has a fully equipped kitchen, a separate sitting area, a dining table, and 2 bathrooms. The hotel is located in a separate building, about 50 meters away from the main hotel building, which ensures a peaceful and quiet environment free from street noise. Additionally, the hotel is conveniently located as there are 4 Indian restaurants within a 500-meter radius. The famous Lake Hoam Kiem and Water Puppet Theatre are just a 12-minute walk away. The breakfast area is well-organized and the staff is efficient and courteous. They even provide options for vegetarians.

Felt very relaxed, no complaints.

The reception staff were wonderful, comfy beds, quiet room, helpful washing machine and dryer, good breakfast buffet, surprise birthday cake.

Nothing, no complaints at all.

Very friendly staff, perfect location, great value for money, excellent customer service, delicious breakfast, gem of a hotel.

Nothing I didn't like to be fair.

Exceptional staff friendliness and availability. Helpful tips for sightseeing. Convenient location. Brand new building. High value for money. Delicious and varied breakfast. Cordial and pleasant reception staff. Spacious and clean apartment suite.

Don't have any issues at all.

The staff at Calista, especially Amanda, went above and beyond to ensure my stay was comfortable. The room was clean and the breakfast spread was delicious. The location was central and safe for exploring. a great value for money. I would definitely recommend this hotel for your stay in Hanoi.

The hotel is in a fantastic location in the heart of the Old Quarter, allowing easy access to all the hotspots and attractions. There are plenty of restaurants nearby, making dining options plentiful. The rooms are spacious and comfortable, equipped with everything you need for a pleasant stay. The staff are friendly and provide excellent service, ensuring a memorable experience.

The breakfast could use some improvement in terms of variety of options and drinks available.

The hotel is located in a quiet side street, away from the busy main road, ensuring a peaceful night's sleep. The room was spotlessly clean and the soundproofing was excellent, allowing me to rest without any disturbances. The service provided by the staff was exceptional, they were friendly and accommodating, always ready to assist with any requests. The breakfast spread offered a wide selection of delicious dishes, both warm and cold. The hotel's location was convenient, with popular tourist attractions within walking distance. Although the room was slightly smaller than expected, it was comfortable and had all the necessary amenities. I highly recommend Calista for a pleasant and enjoyable stay.

The two bedroom apartment was amazing with plenty of space for our family. the breakfast selection was fantastic and varied daily. the location was perfect, being only a short walk away from the lake and markets.

We found the staff at the sister hotel we stayed in to be unhelpful, as they were often on their phones or playing computer games. It was difficult to manage the heavy door with a baby, toddler and shopping on our own.

The hotel is conveniently located in Hanoi's Old Quarter, making it easy to explore the vibrant city and its attractions. the staff are friendly and provide excellent service, going above and beyond to ensure a pleasant stay. The rooms are spacious and well-maintained, offering a comfortable retreat after a day of exploring. The breakfast spread is plentiful, with a wide variety of options to choose from, satisfying all taste buds.

the hotel is small but offers a personalized service that made us feel incredibly welcome. the staff were so lovely and went out of their way to ensure we had everything we needed. From the moment we arrived, Amanda at the reception desk was incredibly helpful, answering all of our questions before we even asked them. the rooms were modern, clean, and spacious, and the hotel's location in the old quarter was perfect - close to all the action but tucked away on a quiet sidestreet.

Nothing to mention 😉

The value for money was great and the room was comfortable and clean. The hotel's location was convenient, close to shopping areas and tourist attractions. The staff, especially Amanda, Tracy, and Harry, were incredibly helpful, friendly. They even arranged for a birthday cake to be delivered to our room!

The only improvement I would suggest for breakfast is to ensure that the menu has enough variety and that items are promptly replenished.

I recently stayed at Calista Hotel in the Old Quarter. The location was excellent, with a quiet street and easy walking distance to everything. The staff, especially Amanda, were friendly and provided excellent customer service. The breakfast options were delicious, especially the made-to-order pancakes. I look forward to staying at Calista Hotel again in the future.

Lovely staff, good breakfast, modern and clean room, amazing apartment, friendly and accommodating staff, appropriate advice on places to visit and food to eat.

Cannot find any fault.