great location, friendly staff, clean rooms, excellent breakfast, and they even kept our bag safe for us when we returned.

Construction noise in the morning.

The staff at this boutique hotel were incredibly friendly and helpful, making our stay super comfortable and smooth.

Felt good, nothing to complain about.

We had an amazing experience at Hanoi Center Silk Classic Hotel & Travel. The location was perfect, situated in the Old Quarter but still on a quiet street. The rooms were simple yet comfortable, and had everything we needed for a pleasant stay. The staff went above and beyond to make us feel welcome and were always ready to assist. We particularly enjoyed the complimentary coffee, tea, and fruit in the morning. I highly recommend this hotel for a memorable stay in Hanoi.

Great welcome, friendly staff, clean, convenient location. Excellent communication before arrival, helped with birthday cake and trips. Highly recommended.

We had a great stay at Center Silk Classic Hotel & Travel! the staff, especially Ms. Hannie and Mr Duy, were extremely helpful and made our experience exceptional. the location of the hotel is perfect, right in the heart of the city, with easy access to marketplaces and tourist attractions. the staff provided us with great recommendations for local food, such as bun cha, banh mi, and cha ca. the staff's knowledge of the area and their friendly service really stood out to us.

For us, the hotel was ideal. 😊

During my stay at Hanoi Center Silk Classic Hotel & Travel, I was impressed by the excellent service provided by the staff. They went above and beyond to ensure that my stay was comfortable and enjoyable. The location of the hotel was perfect, right in the middle of the city, making it easy to explore the local attractions and markets. The room I stayed in had a lovely balcony facing the street, allowing me to soak in the ambiance of the vibrant Hanoi old town. Despite being located in a busy area, the windows were soundproof, providing a peaceful environment to rest. The bed and bathroom were clean and comfortable. I had a great experience at Hanoi Center Silk Classic Hotel & Travel and would highly recommend it to others.

The location was perfect, with plenty of food and shopping options nearby. It was also easy to access tourist attractions, and the attached travel agency made it convenient to book affordable tours outside of the city. the staff was incredibly helpful and responsive, even before we arrived. They always greeted us with a smile and provided excellent service. the room, while not overly spacious, was comfortable, and we appreciated the complimentary bottled water.

Nothing for me 😊

center silk classic hotel exceeded my expectations. friendly staff, comfortable room with good AC, great location near Hoan Kiem Lake. excellent value for the room cost.

Disorganized and unprofessional staff.

Great boutique hotel, central location, friendly staff, complimentary snacks, comfortable rooms, helpful reception team.

No negatives from this place.

The hotel is conveniently situated in the heart of the city, making it easy to explore the nearby attractions and visit local cafes and shops. Guests have praised the friendly and helpful staff, who ensure a comfortable stay. The rooms are clean and well-maintained, with comfortable beds and good soundproofing. Guests also appreciate the daily housekeeping service. Additionally, the hotel offers a delicious breakfast with a variety of international options and fresh fruits.

Some rooms may not have external windows, so it's recommended to inquire in advance if you prefer one with a view.

great location, friendly staff, comfortable rooms - exceeded expectations in Hanoi.

noise from ongoing renovations

We had a wonderful stay at a hotel in Old Town. the staff were welcoming and knowledgeable, providing excellent recommendations for local food. the hotel was clean and comfortable, with spacious rooms and strong air conditioning. the location was perfect, with a nearby market and a beautiful lake for leisure activities. We were impressed with the level of service and would definitely recommend Center Silk Classic Hotel & Travel for a memorable stay.

Nothing bad to say 😊

We had a fantastic stay at a great budget property in the heart of the city. the location was convenient and the room, which was larger than expected, was clean and had excellent air conditioning. We were impressed by the friendly and helpful staff, particularly Mr Duc and Mr Duy, who went above and beyond to ensure our comfort. They even greeted us with a refreshing cold drink upon our arrival. It was also a bonus to have a fridge in the room. We highly recommend Center Silk Classic Hotel & Travel for its wonderful staff and comfortable accommodations.

There was nothing I didn't like. 🌟

I had a wonderful stay at the hotel. the room was impeccably clean and the location was perfect - right in the heart of the city. what really stood out to me was the exceptional staff. They were incredibly professional, kind, and helpful. It's rare to find people who speak such fluent English in Hanoi, but the staff here exceeded my expectations. I want to give a special thank you to the staff member who helped me catch the bus to Hue - without him, I wouldn't have made it on time. I highly recommend staying at Center Silk Classic Hotel & Travel.

Can't fault the property in any way. 🌟

We had a wonderful stay at a hotel in Hanoi. The staff at Center Silk Classic Hotel & Travel were incredibly friendly and helpful throughout our visit. They went above and beyond to make sure we were comfortable and had everything we needed. The hotel itself was clean and affordable, with a prime location in the old quarter close to restaurants and attractions. The staff even upgraded our room and provided a warm welcome with snacks and drinks. We were truly impressed with the level of service and the value for money at this hotel.

It's hard to think of anything negative about our stay. 😊