fantastic stay at hanoi hotel! exceeded expectations with helpful staff, great tours, and comfortable rooms. loved the transfer service too. will definitely be back!

noisy street noise

Title: Helpful staff, convenient location

Just loved it when the airport shuttle wasn't available, because who needs a ride after a long flight? Plus, laundry services and 24-hour front desk are highly overrated.

this was my second stay in hanoi and i was pleasantly surprised by hanoi sofia. the location is perfect and within walking distance to all the main attractions in the old quarter. the staff were friendly and helpful, offering great advice and tips. the breakfast had limited options but was delicious. a great value for the price.

We were amazed by our stay at this hotel in the center of Hanoi. The location, in the heart of the old quarter, allowed us to easily explore the city's vibrant streets and enjoy the local culture. The hotel facilities were top-notch, with clean and comfortable rooms that had everything we needed for a cozy stay. The staff were exceptional, always available at the 24/7 reception and went above and beyond to assist us. They provided us with helpful recommendations, arranged tours, and even helped us with laundry services. The breakfast offered a variety of delicious options to start our day right.

Can't think of anything.

I had a fantastic stay at a hotel in the center of the city. It was strategically located in the Old Quarter, making it easy to explore everywhere in the Old Quarter. The hotel was also not too far away from everything I wanted to see. The cleanliness of the rooms was top-notch, and the hotel facilities were great. The breakfast offered freshly made options, and the staff was incredibly helpful and friendly.

Everything was fantastic.

Staff is super nice and helpful, they let you store your bags during your trip. They can book tours for you, which is convenient. Location is great, near the party hub and a beautiful lake. The night staff gave great recommendations and took time to mark up maps. The owners are awesome, they organized cheap tours and let me stay and have breakfast before my bus. The room is in perfect condition, clean, big, with a good bed and shower. It's a really good deal!

We had an amazing stay at a hotel in the heart of the old quarter, where there's a lot to do, especially in the evening. The hotel's location was perfect - it was really close to the walking street and very close to the lake. We were able to walk everywhere, which was incredibly convenient. The staff at the hotel were extremely friendly and supportive, providing us with good travel advice and assistance whenever we needed it. The room was clean, beautifully decorated, and had air conditioning. The breakfast, although with limited options, was really tasty. this hotel provided a great experience in terms of location, cleanliness, hotel facilities, transportation, and the friendliness of the staff.

Don't have any issues at all.

had a great stay in hanoi! booked a hostel for a quick nap before hitting the road. staff was friendly, room was clean with good wifi and hot water. convenient location in the old quarter. exceeded my expectations.

pricey shuttle service

I recently stayed at a hotel in Hanoi and had a wonderful experience. The location was perfect, right in the heart of the city and close to all the attractions in the Old Quarter. The room was clean and spacious, with a beautiful big window that provided a nice view of the city. The staff were friendly and always willing to help with any requests. The breakfast provided was sufficient, although there were a few minor issues. However, overall, I had a great stay and would definitely recommend this hotel to other travelers.

Helpful and friendly staff, even when arriving early or checking out late. Great location in the old quarters. Spacious rooms with comfortable beds. Good water pressure and hot water.

Felt privileged, as the staff went above and beyond to make our stay enjoyable.

I stayed at this hotel in the Old Quarter and it was definitely worth the money. The room was spacious, cleaned daily, and had good amenities. The location was perfect and within walking distance to all the popular spots. The staff was wonderful and very helpful throughout my stay.

The only improvement I would suggest is for the food for breakfast to be better.

Great location in the heart of the city, perfect for exploring on foot. Affordable prices for a single room, perfect for budget travelers.- The room had all the necessary amenities, including a fridge and television.

The room had no windows, which made it feel a bit humid. The breakfast provided was not very substantial, so I ended up going to a nearby cafe.

I had a great experience staying at Sofia. They even let me leave my luggage safely at the hotel while I went on my trips to Sa Pa and Halong. The room was comfortable and the bed provided a good night's sleep. The breakfast was tasty and the laundry service made my clothes smell amazing. I would highly recommend Sofia for a stress-free stay in Hanoi.

Clean hotel, friendly staff, good breakfast, helpful tours, great location, lovely rooms.

Nothing, all was good.

The hotel is conveniently located near the Citadel and just a short walk away from the lively walking street. It is also close to the attractions of the Old Quarter and offers easy access to Cat Ba island. The rooms are spacious and clean, with comfortable beds and good water pressure in the shower.