The hotel is in a perfect location in the heart of vibrant Hanoi old quarter, close to everything. The staff is exceptionally friendly and helpful, greeting guests with genuine smiles. The rooms are nice, clean, spacious, and offer great value for money.

Everything was great, no improvements needed.

Located within walking distance of the lake, the hotel offers convenience for exploring the city. The staff, particularly Peter, provide excellent service and reassurance to guests. The rooms are spacious, nicely decorated, and some offer a great view of the bustling street below. The breakfast provided is tasty and the hotel offers facilities such as luggage storage and a helpful concierge.

The bathroom may not meet the highest international standards, but efforts are being made to improve cleanliness.

I recently stayed at a hotel in Vietnam and had an amazing experience. The location was perfect, right in the center of everything. I was able to easily visit popular attractions like Halong Bay and Hoa Lu-Tam Coc. Plus, the hotel was located right opposite the bus station, making it super convenient for my trip to SaPa. The room was comfortable and clean, with a spacious bathroom. The staff were friendly and went above and beyond to make sure I had a great stay. The breakfast was delicious, especially the French toast. I highly recommend this hotel for its excellent location and top-notch service.

The noise from the busy street outside, but it didn't bother me too much as the double windows helped to reduce the noise levels.

The rooms were spacious, clean, and well-maintained. The staff went above and beyond to accommodate all of my requests and were incredibly helpful. The hotel's location was perfect, just a short walk to the lake and the center of town. I highly recommend this hotel for your stay in Hanoi.

The location is perfect for exploring the old quarters, with convenient access to many attractions. The rooms are clean and comfortable, with a large bed and modern amenities. The staff is friendly and accommodating, providing outstanding service from check-in to check-out. Additionally, the breakfast offers a variety of options to choose from, ensuring a satisfying start to the day.

While the hotel offers a great experience overall, the noise from the construction nearby can be quite disruptive at times.

I had a fantastic stay at Golden Moon Hotel. The spacious, clean, and cozy room with a comfortable bed provided a perfect place to relax. I appreciated the hot shower and the complimentary coffee, tea, and water. The staff at the hotel were incredibly kind, helpful, and friendly. Their professionalism and willingness to assist made my stay unforgettable. Special thanks to Jessica for making my experience great. The hotel's location in the Old Quarter was ideal, being close to the main attractions but still quiet. The delicious and filling breakfast was the cherry on top. I highly recommend Golden Moon Hotel for its excellent service and amenities.

It was all superb! 😊

Great location near the lake, with plenty of food options nearby. Friendly and helpful staff who arranged a quality Halong Bay cruise. Allowed us to leave our luggage until late at no extra charge. Complimentary bananas and tea upon arrival.

I had an amazing stay at this hotel! The value for the money was excellent, the room was clean and comfortable. The location was perfect, close to coffee shops and local restaurants. The staff treated me like family, always friendly and helpful. I even booked a tour to Ha Long Bay through the hotel, and it was fantastic and affordable. Highly recommend!

The morning meal could have been better with more variety.

Warm friendly environment with plenty of charm, chic design, modern comfort, and modern facilities. Centrally placed just 1 km from Ho Chi Minh Mausoleum, Tran Quy Cap Train Station, and Temple of Literature. Assistance with laundry, ironing, shuttle, and luggage storage services available. Air-conditioned rooms tastefully furnished with tea/coffee making facilities, cable TV, and ample work space. Free Wi-Fi access and comfortable guestrooms offered. A tour desk and a business center also available. A restaurant and free WiFi throughout the property. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Larger air-conditioned room fitted with a personal computer, flat-screen cable TV, minibar, fridge, and electric kettle. En suite bathroom equipped with hot shower facilities, toiletries, and a hairdryer. Private bathrooms with showers feature complimentary toiletries and hairdryers. Thang Long Ca Tru Theatre and Thang Long Water Puppet Theatre are cultural highlights. Hotel located in Hoan Kiem, a neighborhood in Hanoi known for shopping, street food, and atmosphere. Vietnamese craft shops and casual bars nearby.

Minor issue with weather.

The room had everything I needed and was clean and comfortable. The staff at Golden Moon, especially Jessica, provided excellent customer service and made me feel welcome right from the start. I had a great stay and would recommend this hotel.

This hotel exceeded our expectations, and we were pleasantly surprised. The standout feature was the incredibly friendly and helpful staff. They went above and beyond to ensure our stay was enjoyable and even assisted us in reaching our next destination hassle-free. The food was abundant and delicious, and we were so impressed with the level of professionalism displayed by the staff. The rooms were also spotlessly clean, and the air conditioning worked perfectly. We highly recommend this hotel for its exceptional service and hospitality.

Felt exceptional, no reason to complain.

The hotel offered free Wi-Fi and had a good selection of power sockets in the room. The location was great, right in the heart of the city with plenty of eateries and shops nearby. Another advantage was the friendly and helpful staff who were always ready to answer questions.

The TV in the room didn't work and when I tried to complain, I found that the phone in the room was also dead. I was too tired to go down to reception and since I was checking out the next day, I didn't bother to mention it.

The hotel had amazing staff who were extremely friendly and helpful. They made us feel welcome from the moment we arrived. The location was perfect, with easy access to the lake and a fantastic coffee shop nearby. The hotel also had excellent wifi, which was a huge plus for us.

The room could have been a bit bigger for two people, but it was still comfortable for our romantic escape. The breakfast area was a bit small and the food could have been kept warmer, but we still enjoyed the options available.

I had a great experience staying at Little Hanoi Golden Moon Hotel. The service was outstanding, and the hotel provided excellent value for money. The staff were incredibly helpful, from the moment I checked in until I departed for the airport. The hotel is newly renovated, so it is clean and modern. They even have their own travel office, making it easy to book trips. I highly recommend this hotel.

Nothing to complain about at all. 😊

The staff at this hotel were incredibly helpful and friendly, making our stay even more enjoyable. The location was perfect, situated in the heart of the old quarter and within walking distance to restaurants and markets. The breakfast buffet had a great variety of fresh options to choose from.

We booked a train through the hotel and the quality of the carriage was below expectations. However, this was not the hotel's fault as they should not be held responsible for the standard of the train company.