great stay at a central hotel! friendly staff, perfect ha long bay tour, and nice clean rooms. great location near train street and local restaurants. exceeded expectations and felt like talking to a friend, would stay here again in hanoi.

Breakfast could be more varied.

Great location, newly renovated hotel, cozy and warm room, friendly staff, big and lovely balcony with city view.

Nothings.

We had an amazing experience at Le Beryl hotel. the location was perfect for exploring the main tourist spots on foot, and Grab app made it easy and cheap to get around. the staff, including Jessica and Christian, were incredibly friendly and helpful, despite their limited English skills. the hotel offered great tours to Sapa, Halong Bay, and other attractions. We were pleasantly surprised by the cozy room with a balcony and a lovely city view. the welcome drink and snack upon check-in were a nice touch. the breakfast was delicious too. We initially booked for 5 nights but ended up staying almost two weeks. Highly recommended!

Nothing could have been better!

Convenient location near attractions but still quiet. Room facilities were satisfactory with a clean bathroom.

One specific situation that happened to me was encountering a little cockroach in my room. However, the staff at Le Beryl handled the situation professionally, with humor, and immediately provided me with another room.

The staff at Le Beryl were exceptional. They went above and beyond to make me feel welcome and ensure I had a great stay. The hotel itself was lovely, and even though some areas were under renovation, it didn't bother me at all. The location was ideal, close to Train Street and local restaurants. I had a fantastic experience and would highly recommend Le Beryl.

The location of the hotel is very convenient as it is close to the major tourist attractions such as St Joseph's church and Hanoi Train Street. Additionally, there are many good places and a sports bar nearby.

The cleanliness of the hotel rooms and bathrooms was not up to par. There were issues with dirty furniture, stained sheets, and mold and scaling in the showers.

The value for money at Le Beryl was excellent - comfy bed, coffee in the room, and even English-speaking movie channels on the TV. The location was great, and the staff treated us like family, going above and beyond to make our stay comfortable and enjoyable.

More breakfast choices, especially warmer coffee, would have made the experience even better.

The location of the hotel was great, with plenty of restaurants and attractions nearby. We particularly enjoyed exploring the old train line just behind the hotel, it was definitely a unique experience. The staff at the hotel were very helpful and spoke excellent English, making communication easy.

The breakfast area was quite small and crowded, and the selection of food was basic. It was small and had a strange bathroom arrangement, but luckily we were able to switch to a better room for the rest of our stay.

The staff at this hotel are simply amazing! They are incredibly helpful, always with a smile, and go above and beyond to make our stay comfortable. Jessica at the front desk deserves a special shout-out for her exceptional service. The location is perfect, with easy access to coffee shops, snacks, souvenirs, and currency exchange. We were pleasantly surprised by the huge balcony in our room, where we could enjoy breathtaking sunsets. The breakfast was delicious, with the best pho in town. our experience was absolutely mind-blowing!

Great location, expert staff, clean rooms, good value, exceeded expectations.

Nothing, no complaints at all.

I was amazed by the exceptional service and value at Le Beryl. From the moment I booked online, the staff went above and beyond to make my stay perfect. I even received a warm welcome drink and snack upon check-in. The room was cozy with a beautiful city view from the balcony. Despite a small hiccup with the electricity going out temporarily, the hotel staff quickly resolved the issue. The breakfast was good, and I appreciated being allowed to check in early after a long train journey. I highly recommend Le Beryl for an unforgettable stay in Hanoi.

The breakfast, even though charged extra, was delicious and had a variety of options to choose from. The central location of the hotel made it convenient to explore the city and visit nearby attractions. the friendly and helpful front desk staff enhanced our experience.

The furniture in the room appeared worn and dirty, and there were issues with mold and lime scaling in the showers. the bed was not made properly and had hairs on the sheets that were not ours.

The hotel was situated in a prime location, near all the action but not too noisy. the rooftop pool was an absolute bonus and provided a much-needed escape from the hustle and bustle of the city.

The room was tight, and the bathroom was old-fashioned, with stained and chipped tiles. we felt that we didn't get the value for our money spent on New Year's Eve.

I had an exceptional stay at Le Beryl in Hanoi. The hotel staff went above and beyond to make my experience perfect. They even upgraded me to an executive suite with a massive private balcony overlooking the vibrant streets of the Old Quarter. The location was incredible, with easy access to local food options and the train station for my trip to Sapa. The staff also helped me book a fantastic tour at a great price. I can't wait to come back for another visit. I highly recommend this hotel.

This hotel is definitely value for money! It's located right in the city center, close to everything and many good places to eat. The room with a balcony was amazing and the staff provided excellent service. The breakfast was delicious too!

Nothing to complain about, everything was great!