This hotel in the heart of the city is a sanctuary in the bustling old quarter. The rooms are spacious, beautifully appointed, and some even come with lovely balconies that offer a charming view of the city. The attention to detail is impressive, with little touches like personalized welcome and departure letters, USB power bars by the bed, and even a knife with the fruit basket. The hotel staff are warm, friendly, and always go out of their way to make you feel special and welcomed.

All was more than satisfactory.

Great location, affordable price, clean rooms, friendly staff, quick email responses. Breakfast included with a good variety. Convenient airport pick-up. Beautiful room with balcony. Upgraded to a spacious family suite. Various amenities provided. Central location in Hanoi Old Quarter. Walking distance to restaurants and shops. Comfortable bed with new linens and towels.

The hotel staff were incredibly helpful and accommodating. Spacious and comfortable rooms. Quiet location. Free room offered before my flight. Wonderful breakfast and food options. Assistance with travel arrangements. Beautiful bed decorations.

Hard to think of anything.

As someone who likes to take off early, I was pleased to find that the Mercury Central Hotel in Hanoi offers facilities and amenities that cater to this lifestyle. The staff were professional and helpful, ensuring a smooth and hassle-free experience. The hotel's central location in the old quarter made it convenient for exploring the city. The a la carte breakfast was a standout, offering authentic and delicious dishes that exceeded my expectations. the facilities at this hotel were excellent and made my stay enjoyable.

I felt that the hotel provided a sense of security and had no complaints during my stay.

Friendly staff, mind-blowing a la cart breakfast, jaw-dropping location in the heart of great shopping area with many good restaurants.

The hotel is perfectly situated in the heart of the old town, making it convenient to explore all the sights and attractions. You can easily walk to the night markets, the lake, and even a supermarket, which is just 200 meters away. The rooms are spacious and well-maintained, with double glazed windows to keep the noise out. The bathroom is exquisite, with amazing tiles and good water pressure. The staff is lovely and goes the extra mile to make your stay comfortable.

The breakfast area is quite small, limiting the number of guests who can enjoy breakfast at the same time.

Our stay at Mercury Central Hotel was exceptional. The staff was welcoming, friendly, and very helpful. The room was clean, comfortable, and had everything we needed. The breakfast selection was excellent, with a variety of Vietnamese and international dishes. we had a great experience and would highly recommend this hotel.

We had the most amazing stay at this hotel. The staff was extremely friendly and helpful, providing us with excellent service throughout our time here. The hotel facilities were top-notch, with a spacious and clean room that exceeded our expectations. The location was perfect, right in the heart of the city and within walking distance of the lake and other tourist attractions. The breakfast options were impressive, with delicious food and a variety of choices to satisfy our taste buds.

All was good.

The free drinks were cool and the Xmas decoration was nice. the hotel is in a great spot, close to everything. the free breakfast was tasty and had many options.

The staff was friendly but not very helpful when we asked for restaurant recommendations. it was an okay experience, but the noise ruined it.

We had a fantastic stay in a comfortable Junior Suite at a small hotel in the heart of the city. The room was spacious, with a comfortable bed and good amenities. The staff were extremely helpful and friendly, providing excellent service throughout our stay. The location was ideal, with the lake and the bustling old quarter just a short walk away. We also enjoyed a delicious breakfast each morning, with a wide selection of options to choose from. a great value for money hotel in a convenient location.