Friendly staff, fantastic service, welcome juice and fruit platter upon arrival, good breakfast spread, great location near Hoan Kiem Lake. Will return.

We had an amazing experience at L'Heritage Centre Hotel & Spa. The location was perfect, close to everything we wanted to explore in bustling Hanoi. The staff went above and beyond to make us feel welcome and safe, especially as solo female travelers. The room was comfortable and clean, ensuring a comfortable stay. The breakfast offered a delicious variety, including made-to-order eggs and Vietnamese options. We felt truly at home and couldn't have asked for a better stay. Highly recommended!

Nothing could be improved, it was a perfect experience! 🌟✨

I had a fantastic stay at this hotel. The location was perfect, right in the center of everything, within walking distance to all the major sites in the city. The hotel was clean and had all the facilities I needed. The staff were incredibly helpful and friendly, making sure I felt taken care of throughout my stay. Breakfast each morning was delicious, with a variety of options to choose from.

Everything was spot on.

Lovely hotel, excellent value, central location, helpful staff, special experience.

Nothing to fault.

We loved the convenient location of the hotel in the Old Quarter, close to everything. The rooms were spacious, clean, and tastefully decorated. The breakfast spread was delicious and had a good variety of local and western dishes. The staff were friendly and provided excellent service.

There was nothing we didn't like.

We stayed at this hotel and it was amazing! The location was perfect being in the center of Old Quarter and within walking distance to many tourist attractions. This place provided great service and staff provide an exceptional service, always willing to help make your stay the best it can possibly be. They even offer anything to make sure we were happy that are unique to what called personalize service. The room amenities were everything we needed such as ironing facilities, tea and coffee facilities, mini-bar, sitting area, free toiletries.

In summary, this venue has great leisure and facilities available, such as wi-fi, 24-hour reception, bar/lounge area, airport shuttle. The staff demonstrate a passion for superior hospitality and worked hard to try and cover our every request.

The location was perfect, right in the heart of the Old Quarter. The room was modern and comfortable, and the breakfast had a good variety of options available. Despite a minor issue with the shower drain, the staff were helpful and quickly moved me to a new, clean room. I would recommend this hotel.

This hotel is perfectly located in the center of Old Quarter, with many tourist attractions within a 1-minute walking distance. The well-decorated Viet style rooms have balconies that provide a great view of the city. The breakfast spread includes a diverse range of fresh fruits and many options of local dishes.

All was good, nothing to improve.

The room was beautiful, tidy, and had all required amenities. The breakfast spread was delicious, and service never felt rushed. The maps provided were useful, and the staff's recommendations for local sites and attractions were excellent. The parting gift was a pleasant surprise.

We had a fantastic stay at the Hanoi L'Heritage Centre Hotel & Spa. The location was perfect, right in the heart of Hanoi's Old Quarter. The hotel's proximity to Hoan Kiem Lake, the Water Puppet Theatre, and various shops and restaurants made exploring the area a breeze. The staff were friendly and helpful, always going above and beyond to assist us. We also appreciated the inclusive amenities, such as the continental buffet breakfast and complimentary mineral water. Despite a few minor issues, like a slight sewerage smell near the elevator and small room size, the overall experience was excellent. We highly recommend this hotel to any travelers visiting Hanoi.

I recently had the pleasure of staying at L'Heritage Centre Hotel & Spa and I must say, it was a delightful experience. From the moment I arrived, the staff greeted me with warmth and hospitality. The rooms were spacious, clean, and comfortable, and the strong showers were a much-appreciated bonus. I also enjoyed the delicious breakfast buffet, with a range of options that got even better the earlier I arrived. The hotel's location was also fantastic, within walking distance of the lake and other attractions. my stay exceeded my expectations and I will definitely be returning.

Was all great! 😄

had an amazing valentine's day at hanoi l'heritage hotel. friendly staff, perfect room upgrade and wonderful breakfast. definitely recommend staying here in hanoi.

No gym facilities available.

I highly recommend this hotel. Clean room, comfortable beds, and amazing hotel manager. Acts of generosity and kindness. Convenient location in the Old Quarter. Excellent service standards. Good breakfast spread. Friendly and helpful staff. Mint condition rooms. Well-staffed. Easy access to everything.

Didn't dislike anything about the property.

I recently stayed at a hotel in the center of Hanoi Old Quarter and I had a great experience. The hotel is located in a very convenient location, within walking distance of many attractions in the area such as the Sword Lake, food markets and the Water Puppet Theater. The rooms were clean and comfortable with modern bathrooms. The staff were very friendly and accommodating, offering daily cleaning twice a day and free bottled water and tropical fruit baskets. I appreciated the local ATM machines around this area.

The hotel was a bit far from the lake.

Friendly staff, fantastic service, welcome juice and fruit platter upon arrival, good breakfast spread, great location near Hoan Kiem Lake, plenty of eateries and cafes nearby. Will return.