Exceptional staff, high-class facilities, well-equipped spa, delicious breakfast buffet, great location.

Could not be improved in any way.

The hotel has air-conditioned rooms which are great for staying cool in the hot Hanoi weather. The terrace and free WiFi are also nice perks. The restaurant is a convenient option for dining.

The airport shuttle service comes at a cost. Who doesn't love paying extra for transportation?

Exceptional staff, warm and friendly. Convenient location in the old quarter. Nice room with all essentials. Wide variety of options at breakfast. English-speaking staff. Well-selected and professional staff. Strategic location close to restaurants and attractions. Beautiful decor and cleanliness. Sustainable practices. Delicious buffet breakfast.

Nothing bad to say.

I recently stayed at Hotel Du Lac for a short trip and I was incredibly impressed. The hotel's central location allowed me to easily explore all the nearby attractions. The lobby was beautifully decorated and the staff, especially Will, were incredibly welcoming and helpful. The rooms were spacious and comfortable, and the breakfast offered a great variety of delicious options. The rooftop bar provided a wonderful view of the city, and the food served there was the best I had in Hanoi. The spa treatments were also top-notch and the overall design of the hotel was vibrant and colorful. I felt right at home and would highly recommend this hotel.

I would be happy to recommend this hotel.

Clean, comfortable rooms with cool design. Extensive breakfast. Polite and efficient staff. Helpful travel director. Worth the price.

The staff at the hotel are exceptional, providing a personal customer experience and offering advice on places to visit. The rooms are comfortable and beautifully decorated. The rooftop sky bar offers delicious food and lovely views of Hanoi. The location is perfect for exploring the Old Quarter and other attractions.

Felt like a home away from home, with nothing too much trouble.

During my stay at Hotel Du Lac, I was incredibly impressed with the excellent hospitality and the courteous and friendly staff. They went above and beyond to fulfill all of my needs, even offering me a room to freshen up after check-out before my train to Sapa. The hotel's strategic location in the center of the old town allowed me to easily explore the tourist spots and local eateries. I also had a fantastic experience at the hotel's spa, where the massage was top-notch. I had an extraordinary experience in Hanoi thanks to the exceptional service provided by the staff at Hotel Du Lac. I will definitely recommend this hotel to my friends and family.

The hotel is situated in a prime location, just a short walk away from the bustling Hoan Kiem lake, in the heart of the vibrant old quarter. With an array of great restaurants nearby, guests have plenty of options for delicious meals. The rooms are clean and comfortable, providing a cozy retreat after a long day of exploring the city. The staff is friendly and attentive, always going above and beyond to ensure a pleasant stay. The breakfast offers a variety of dishes to suit different tastes, and the rooftop bar provides a stunning view of the city.

The staff is incredibly welcoming and attentive, going above and beyond to make our stay comfortable. The rooftop terrace in the evening was a highlight, and the food for lunch, dinner, and breakfast was delicious. Special thanks to Toni, Henry, and Michael for their friendly smiles and attention.

Felt well taken care of, no reason to complain.

I had a great stay at this luxury hotel. The location in the bustling Old Quarter was perfect for exploring the city. The staff were incredibly friendly and helpful, going above and beyond to make me feel welcome. The room was spacious and comfortable, with all the amenities I needed. The breakfast spread was delicious, with a wide variety of options to choose from. this place provided a luxurious and comfortable experience.

Highly recommended for anyone looking for a luxurious and comfortable stay.

Great location near the historic district, which meant everything was within walking distance. The breakfast was delicious with a wide range of choices and the hotel included two complementary drinks which was an added bonus. We also enjoyed the rooftop bar which was a great place to relax after a long day at work.

As youngsters, we loved the helpful and friendly staff who went above and beyond to make our stay memorable. They even delivered our favorite egg coffee to us on a motorbike! The location was perfect, walking distance to major attractions and great restaurants. The room had all the essentials and the breakfast buffet had a wide variety of delicious options.

Felt warm, no complaints.