As young holiday goers, we loved the excellent facilities and amenities at the hotel. The rooms were clean, comfortable, and well-appointed. The location was also ideal for exploring the city's tourist destinations. The hotel restaurant offered a great dining option for tired travelers.

Felt fine, nothing to complain about.

Excellent location in old city, spacious and clean rooms, helpful personnel, great spa services, currency exchange available, pleasant stay.

Nothing bad to say.

I had an amazing stay at this hotel. Its location in the centre of the old quarter was perfect, allowing me to easily explore all the main sights in the city. The staff here were exceptional, especially Daisy, who went above and beyond to make me feel welcome and well cared for. She provided me with great suggestions for things to see and do during my stay. The room was clean and comfortable, and I appreciated the amenities like the ironing facilities and mini-bar. The hotel also had a lovely outdoor dining area where I enjoyed a delicious breakfast with lots of options to choose from.

I had a fantastic experience at this hotel. I would highly recommend it to family and friends.

We had a fantastic stay at this hotel! The location couldn't be better, right in the heart of the city and close to everything we wanted to see and do. The staff were amazing and went above and beyond to make our stay comfortable and enjoyable. They were always available to answer any questions and provide recommendations. The room was very clean and cozy, with all the amenities we needed. We also loved the rooftop bar, although it wasn't open during our stay. we had a great experience here and would definitely recommend it to anyone visiting this city.

We highly recommend this hotel to everyone.

During my Christmas stay, I really liked the breakfast options at the hotel. They had a wide variety of choices, including made-to-order eggs and chicken soup. The buffet was well-stocked with coffee, tea, juice, fruit, spring rolls, fried rice. It was a great start to the day.

There were a few things that I disliked about the hotel. the rooms were a bit noisy.

The location was ideal as it was close to all the main attractions and city center. We found the service to be exceptional, with room service and car hire available. The spa was a great addition with many amenities such as a sun terrace, massage services, and live entertainment. The staff was always welcoming and made us feel at home. We especially enjoyed the free welcome drink and tours/ticket assistance provided.

We highly recommend this place to anyone visiting the area.

Excellent location in old city, spacious and clean rooms, king size bed accommodated tall guests well, new and clean bathroom, helpful personnel, amazing breakfast with a variety of options.

Not one thing.

Our stay at La Passion Hanoi Hotel & Spa was overall comfortable and enjoyable. The location of the hotel is excellent, making it convenient for exploring the city. The design and decoration in our room were impressive, and the staff on the 9th floor provided exceptional service despite limited supplies. The breakfast was really good, and the staff throughout our stay were friendly and helpful. They even helped us book an airport transfer on the day of our checkout. The room was very clean, and the bed was comfortable, ensuring a good night's sleep.

The hotel is conveniently located in the heart of the old quarter, making it easy to explore and discover the city's attractions and cafes. Guests mentioned that everything they needed was close by and within walking distance. The rooms are comfortable, with a cozy bed and four pillows for a good night's sleep. The bathroom is clean, and the staff is friendly and helpful in arranging tours and trips. The breakfast buffet offers a variety of options, including made-to-order eggs and chicken soup, ensuring a satisfying meal.

Convenient location for sightseeing and markets. Clean rooms with modern features. Friendly and helpful staff, especially Amy, Joseph, and the manager. Good value for the price paid. Tasty and varied breakfast options.

The installations were brand new and modern, and complemented perfects with the key location that allowed us to visit many restaurants and shops around the area. We enjoyed the breathtaking views from the terrace and the delicious breakfast every morning. the staff were incredibly friendly and helpful, providing us tips to explore the city easily. We even received complementary facts upon checking in, which was a nice touch that made us feel welcomed.

The hotel had a fantastic location, right in the heart of the city. It was easy to explore the nearby attractions and convenient to find restaurants and shops. The staff were incredibly friendly and went above and beyond to make our stay comfortable. They were always ready to help with any request or inquiry, making us feel welcome throughout our stay. the interior design of the hotel was beautiful and added to the overall ambiance of our experience.

There were a few small downsides to our stay. there was only one lift in the hotel, which was sometimes inconvenient and led to longer waiting times.

During our recent stay in Hanoi, we found La Passion Hotel to be ideally located within the old quarters, allowing us to easily explore the city's tourist destinations. The warm and caring staff, especially Ms. Anna at reception and the helpful bellboys, stood out for their exceptional service. The restaurant within the hotel provided a convenient and excellent dining option for weary travelers. We were also impressed by the staff going above and beyond to assist us, including arranging transportation and providing detailed information about Ha Long Bay cruises.

Can't recommend this hotel highly enough.