Great breakfast. Perfect room size, furniture, and atmosphere. Nicely decorated. Awesome service from friendly staff. Extremely comfortable bed. Recommended for location, value, and customer service. Clean rooms with a kitchen. Excellent staff on arrival and checkout. Great value, helpful staff, and organized tours. Big, renovated room with a comfortable bed. Highly recommended.

Great location close to popular attractions without the hustle and bustle of the city. The staff was excellent and attentive, providing guidance and assistance throughout our stay. The cozy room was tastefully decorated, providing an intimate setting for our stay. The room was equipped with all the necessary amenities, including a kitchen, which we took advantage of during the Christmas holiday.

The alley leading up to the hotel was somewhat smelly, making it unpleasant at times. The noise level could be disturbing at times, especially during construction work, which started early in the mornings.

Comfortable room, cold AC, perfect location. Amazing staff - Cathy, Daniel & Luis went above and beyond. Buffet breakfast at their other property was a great touch! Friendly, helpful staff, tastefully decorated and clean room. Small patch on wall, but didn't impact stay. Perfect location in Old Quarter. Coffee shop nearby opens early. Daniel speaks perfect English. Spotless room, kitchenette made cooking easy. New, tastefully decorated room with big bath. Outstanding staff helped with taxi and communication. Excellent location near lake and French quarter.

Very friendly and helpful staff, tastefully decorated and clean rooms, perfect location near attractions, amazing rooftop bar with great views, excellent spa facilities.

Not one thing.

My stay at La Passion Hanoi Hotel & Apartment was absolutely fantastic. The location was perfect, right in the heart of the Old Quarter. The room was spacious and comfortable, with excellent amenities. The staff, especially Cathy, Daniel, and Luis, were incredibly helpful and went above and beyond to ensure my comfort. The daily housekeeping was top-notch and the buffet breakfast at their other property was a delightful bonus.

I recently had a fantastic stay at this hotel in Hanoi. the location was perfect - just a short walk from the beautiful Hoan Kiem Lake and the bustling night markets. Secondly, the staff were incredibly friendly and helpful, making sure that we had everything we needed during our stay. Lastly, the rooms were spacious and well-equipped with great amenities, including a microwave which was perfect for longer stays. The attention to detail and cleanliness was outstanding. I would definitely recommend this hotel to anyone visiting Hanoi.

No complaints, everything was perfect.

The location of the hotel is great, just a short walk from the main road and close to Hoan Kiem Lake. There are many eateries nearby, making it convenient for dining options. The room was comfortable and equipped with amenities like a kitchen and microwave, suitable for longer stays. The staff was friendly and helpful, going above and beyond to ensure our comfort. The buffet breakfast offered at their other property was a nice addition.

There were some noise disturbances from outside the hotel that could be bothersome, especially for light sleepers.