The location of the hotel is convenient as it is close to the city centre. Guests mentioned that they had relatives nearby and there was a shopping complex behind the hotel. The young staff at the hotel were praised for their pleasantness, showing good staff training. In terms of facilities, the breakfast offered at the hotel was considered reasonable, although some guests felt it was overpriced.

Some guests felt that the rooms at the hotel were too small for the beds, with the gap between the cupboards and the beds being less than 30cm.

Good location with plenty of street food and a nearby highlands. Caring and helpful staff. Clean and comfortable rooms. Informative about breakfast discount. Convenient access to morning buffet, gym, and pool. Express laundry service. Quick turnaround without additional charge.

This hotel is an impressive, luxurious venue that offers guests exclusive amenities, including a rooftop pool, sauna, and Spa centre. the service provided by the staff is exceptional and they catered to all of my needs promptly. I enjoyed the delicious meals served in the restaurant, which included special diet menus. the leisure/TV room was also a great place to relax and unwind.

The temperature in my room was a bit too warm, but the air conditioning unit was not easy to adjust. This was only a minor issue and did not detract from my overall experience.

Our stay at Mercure Hai Phong was an overall pleasant experience. The location was good, with plenty of street food options nearby. The staff were caring and helpful, and the rooms were clean and comfortable. We also appreciated the prompt replacement of a faulty fridge. I would recommend this hotel.

I had a great city trip and stayed at a hotel that had fantastic facilities including a gym, pool, and morning buffet. the location was perfect, close to street food vendors and a café chain. the staff was helpful, and laundry service was speedy and good value for money.

The rooms were too warm, and it was difficult to adjust the air conditioning temperature. there were no seats around the pool area, which was inconvenient.

Location convenient, close to city centre. Clean, spacious rooms with good amenities. Friendly and helpful staff. Access to buffet, gym, and pool. Efficient laundry service.

Nothing not to love.