We had a wonderful stay at Avatar. The hotel's prime location in the heart of the old quarter allowed us to easily explore the area. The staff at the hotel were incredibly attentive and made our experience truly memorable. They even went above and beyond to accommodate our needs, setting up a pack and play for our 8-month-old on our Halong Bay cruise. The rooms were clean, showers had warm water, and the views of the street added to the authentic Hanoi experience. The breakfast was fantastic and the value for money was unbeatable. The staff truly made our stay exceptional.

Not obvious to find

I had an amazing 2 weeks stay at Avatar hotel in Hanoi. The staff, including Tam Mai, Kate, and everyone else, were incredibly friendly and always willing to help. They made my experience here a perfect 10. The rooms were comfortable, and the breakfast provided was delicious. I also loved the touch of having fruit and snacks brought to my room in the evening, free of charge. The piano in the lobby was a personal favorite of mine, adding to the overall enjoyable atmosphere.

It was all superb! 😊

Cosy and Comfortable Rooms: The rooms in this hotel are so comfortable, it's like sleeping on a cloud. The premium bedding provided gave me the best night's sleep I've had in ages. It was like being wrapped in a soft, fluffy marshmallow.

Noisy Morning Cleaner.

The staff were incredibly friendly and helpful, offering great recommendations for local restaurants. The hotel facilities were top-notch, with clean and comfortable rooms that had excellent air conditioning. The breakfast provided a good variety of Asian and Western food, and the wifi connection was reliable. Additionally, the hotel's location in the old town was perfect, allowing easy access to Hanoi's attractions.

Nothing, all great.

During my recent stay at Hanoi Avatar Hotel, I had a delightful experience. The room I stayed in was clean and comfortable, offering a cozy and relaxing atmosphere. The hotel staff provided exceptional service, always going above and beyond to ensure my needs were met. One particular situation stood out to me: when I needed help with organizing a tour, the staff at Hanoi Avatar Hotel went out of their way to provide me with valuable information and recommendations. Their expertise and attentiveness truly made my trip to Hanoi memorable. Whether it was suggesting the best local restaurants or helping me navigate the city, the staff at Hanoi Avatar Hotel made me feel welcome and supported throughout my stay. I highly recommend Hanoi Avatar Hotel for its excellent service, comfortable rooms, and attentive staff.

I must say, the hospitality at this hotel is outstanding. When we arrived, we were greeted warmly by the manager who made us feel instantly welcome. The staff went above and beyond to assist us with our travel plans and even helped us book a tour to Halong Bay. They were incredibly knowledgeable about the best places to eat in the area and took the time to point them out to us on a map. The location of the hotel couldn't have been better, as it was within walking distance to all the main attractions. The room, although small, had the most comfortable bed of our entire trip. I was thoroughly impressed with the service and would definitely recommend this hotel to others.

Convenient airport pickup, welcoming staff, clean room, good breakfast, excellent location in the Old Quarter.

The staff were really friendly and helpful, always ready to assist with any questions or concerns I had. The location of the hotel was perfect, right in the heart of the old quarter and just a short walk to the center. Another great thing about the hotel was the extra-large and comfortable bed, perfect for a good night's sleep.

There were a few negative aspects during my stay. The bathroom looked a bit old and could use some updates.

The staff was exceptional, always going above and beyond. Upgrade to room and detailed map provided. Complimentary extras and treats in the room. Highly recommend this hotel!

Nothing to dislike.

I had a wonderful experience staying at Hotel Avatar in Hanoi. The staff, especially Kili and Lily, were incredibly helpful and went above and beyond to make my stay comfortable. The rooms were quiet and well-maintained, with spacious bathrooms and comfortable beds. I appreciated the daily replenishment of toiletries and drinking water. The hotel's location was perfect, with plenty of local street food options nearby and famous attractions like Hoan Kiem Lake just a short distance away. The staff also recommended fantastic local restaurants, such as the amazing Bun Cha place and Pho spot.

Can honestly say there wasn't anything not to like 🤩

I recently had a fantastic stay at a hotel in Hanoi's Old Quarter. The hotel's attention to detail was remarkable, with basic amenities provided and rooms that had a balcony overlooking a charming little garden. The staff were incredibly friendly and always went out of their way to be helpful. The location was perfect, right in the heart of the Old Quarter, making it incredibly convenient to explore the city. Additionally, the breakfast offered a great variety of Asian and Western options, ensuring there was something for everyone's taste.

Everything was more than satisfactory.

The location of this hotel is perfect right in the middle of the old town, just a few minutes walk from everything. You can easily explore all the attractions and enjoy the vibrant atmosphere of the city. The staff is very friendly and welcoming, providing excellent service. The rooms are clean and comfortable, and the bathroom is well-equipped with all the necessary amenities. The breakfast is amazing, offering a wide variety of delicious options. the hotel provides a great experience for tourists visiting the city.

The noise level can be quite high at times, which might disturb some guests.

During the new year holiday season, we enjoyed staying at this hotel located in the heart of the city. the staff was friendly and welcoming, and they provided us with helpful information about the local area. the breakfast was tasty, and the rooms were spacious and clean. the hotel provided us with complimentary wifi and we appreciated their laundry service.

It was a bit disappointing that the hotel lacked some facilities such as the fitness center and swimming pool for a leisurely time. the minibar prices seemed a little high.

We had a wonderful time here and enjoyed the friendliness! The staff at Avatar Hotel were incredibly friendly and went above and beyond to make our stay enjoyable. The breakfast was delicious, offering both Vietnamese and Western options. The rooms were clean and excellent value for the price. I highly recommend this hotel for a pleasant stay in Hanoi.

We had a fantastic stay here. The location couldn't be better, right in the heart of the Historic Old Quarter. We were surrounded by the vibrant culture of Hanoi. The hotel facilities were top-notch, with a spacious and clean room. The staff went above and beyond to make our stay memorable, offering excellent service and helpful advice on where to go and what to look out for. The breakfast buffet was extensive, offering a variety of Vietnamese dishes and fresh fruits. The hotel's central location made it easy for us to explore Hanoi and even venture out to nearby Ninh Binh.

It was all superb.