This hotel goes above and beyond in terms of hospitality. Warm welcome, upgraded room, great breakfast, and a fantastic roof bar.

Felt spoilt, no complaints.

Friendly and attentive staff, helpful with medication, beautiful room and artwork, delicious breakfast and dinner, great location with a sky bar.

No negatives from this place.

We loved staying at this place as it was right in the center of everything, perfect for all the tourist attractions. The service was fantastic with helpful staff providing everything we needed from room service to tours and ticket assistance. Our room was very spacious with all the amenities we could ask for such as air conditioning, mini-bar, and a sitting area. The restaurant and bar had a great selection of food and drinks, and we especially enjoyed the happy hour. We also loved the spa where we were able to relax with a full body massage and enjoy the sun terrace.

Highly recommended for families looking for an enjoyable stay without any issue.

During my recent stay at Solaria, I was absolutely blown away by the level of service I received. The staff went above and beyond to ensure that I had a memorable experience. One specific situation that stands out in my mind was when I mentioned to the front desk that the lighting in my room was a little inadequate. Without hesitation, they immediately arranged for extra lamps to be brought in to brighten up the space. It was such a small gesture, but it made a huge difference in my overall comfort.

Incredibly clean with attractive decor, friendly and attentive staff went above and beyond, excellent breakfast with both Vietnamese and Western options, centrally located in the Old Quarter with plenty of nearby dining choices. a highly recommended stay with remarkable hospitality that exceeds the standard of a 5-star hotel.

This hotel is located in the heart of the city, in a quiet little street next to a beautiful lake. The location is perfect, as it is within walking distance to local attractions and offers a vibrant atmosphere. The rooms are nicely decorated, well-sized and the staff is excellent, providing helpful recommendations. The breakfast selection is vast, with a variety of options available. The hotel also offers a spa experience that is second to none, with polite and helpful staff.

The rooftop bar was closed during our stay, but this did not significantly impact our overall experience.

This hotel is in a great location, very close to everything. It is right next to the lake and in the old town area, making it perfect for reaching the main attractions. The rooms are spacious and clean, with modern facilities. The staff is extremely friendly and helpful, providing excellent service. The breakfast is plentiful and delicious. The hotel also offers a rooftop with nice sunset views.

Some guests reported noise from the lift lobby and restaurant, which might be a concern for light sleepers.

We used Solaria as a base for two weeks in Vietnam, while traveling all around the north of the country. Every time we came back, it felt like returning home. The welcome from the staff, especially Annie, was real and heartwarming. The breakfast was sensational, and we even had a perfect dinner in the restaurant. When we return to Vietnam, Solaria will make our search for a place to stay very easy.

Nothing to fault.

I had a wonderful experience here in this luxurious hotel. the location is perfect, right in the heart of the old quarter. I was able to explore the nearby attractions such as the lake and the cathedral with ease. Additionally, the hotel offers excellent services such as room service, car hire, and laundry, which made my stay even more convenient. The room itself was equipped with all the amenities I needed, including a mini-bar and a comfortable sitting area. The staff were friendly and attentive, providing a warm welcome drink upon arrival and offering assistance with tours and tickets. I also enjoyed the rooftop bar and restaurant, where I could relax and enjoy the stunning view of the city.

I highly recommend this hotel to anyone visiting this place.

Value for money was excellent, and the room was cozy with all the necessary amenities. The hotel's location near the lake was perfect, and the staff provided friendly and attentive service throughout my stay.

The food for breakfast could have been improved with a wider variety of options.

I had an amazing stay at this hotel. Everything was perfect - from the warm welcome I received upon arrival to the beautifully decorated room. The staff were incredibly friendly and helpful, especially Ryan who went above and beyond to assist me with organizing activities. The location of the hotel was ideal, right in the center of the city's vibrant old quarter, making it easy to explore all the exciting attractions nearby. The breakfast served at the hotel was delicious with a wide selection of food to choose from. the cleanliness, hotel facilities, and the helpful and accommodating staff made my stay truly memorable.

Nothing, all was good.

My Christmas stay at this hotel was just amazing! the complimentary breakfast was delicious and I was thrilled to see they had vegan options. the location was perfect - right in the heart of the city with easy access to all the major attractions. the staff was extremely friendly, making us feel at home. the warm welcome we received on arrival and the parting gift when we left were a nice touch. the icing on the cake was the free transfer to the airport. I highly recommend this hotel and will definitely be back.

The lobby being used for a photo shoot, which made it a bit difficult to navigate through. it was a wonderful experience and I can't wait to come back!

amazing stay in hanoi, solaria exceeded my expectations with its brand new rooms, friendly staff, and great location near the lake and old quarter. breakfast was delicious, and the staff went above and beyond to make me feel welcomed and comfortable. definitely recommend!

Uncomfortable bed.

The boutique hotel is well-located near popular attractions and a supermarket. The stylish and clean rooms have modern bathrooms. The staff is attentive, helpful, and welcoming, showing great attention to detail. The breakfast has a rich variety, with both Western and Eastern options. The rooftop bar is a pleasant addition to the experience.

As longer term business travelers, we loved the superb service and attentive staff, making us feel relaxed and at home. The breakfast buffet offered a wide range of delicious options. The rooms were comfortable, clean, and well-equipped, with quiet air-conditioning and adjustable lighting. The hotel's central location in the heart of Hanoi's Old Quarter was convenient for exploring the city. The hotel also offered additional amenities and services such as a Vietnamese massage with a discount for guests. a wonderful experience that we would love to repeat.

Felt like a home away from home, no complaints.