The room was spacious and had a really comfortable bed. The staff were friendly and helpful, providing tips on where to go for Christmas dinner. The location was great, just a short walk to the main square and Christmas market.

The Christmas decorations were lacking and the atmosphere was not very festive. the hotel did not seem to put much effort into creating a holiday atmosphere, which was a bit of a letdown.

I was pleasantly surprised by my stay at La Palm. The rooms were clean, spacious, and had comfortable beds. The location was fantastic, right in the heart of the bustling city. The breakfast buffet was delicious with a variety of options. The staff went above and beyond to make my stay enjoyable, providing excellent service and helpful recommendations. The hotel also offered a convenient massage service that helped me relax after a long day of exploring. I highly recommend this hotel for its great accommodations and attentive staff.

The staff were very helpful and courteous, giving us a free room to freshen up after check-out. The hotel's central location allowed easy access to main attractions, restaurants, and coffee shops. They also assisted with restaurant reservations and provided suggestions on places to visit and train schedules.

Hard to think of anything.

This hotel in the heart of the bustling Old Quarter offers incredible value for money. The rooms are clean and comfortable, with extremely comfortable mattresses and even the option of a bathtub. I was impressed by the attention to detail, from the lack of mold on the walls to the homemade dishes offered for vegetarians at breakfast.

All was well; no improvements necessary.

The hotel is located in a very busy area, in the heart of the Old Quarter, where there are plenty of shops, restaurants, and tourist spots. Guests can easily walk to the Hoan Kiem Lake area or explore the surrounding streets full of activity. The central location allows for easy access to all the attractions.

One reviewer mentioned that there was a small oversight by the cleaners, as they forgot to provide shampoo and body wash. However, this issue was promptly corrected by the staff.

Friendly staff, spacious room with good amenities, great location near shops and restaurants, excellent breakfast, helpful directions and packed breakfast for early departure.