Convenient location, stunning pool, attentive staff, and clean premises.

During my recent stay at Melia, I was pleasantly surprised by the stunning location of the hotel. Situated in a picturesque district, the hotel offers beautiful views and a calming atmosphere. The pool was especially lovely and provided a great place to relax and unwind. The bell boys and door keepers were attentive and provided excellent service throughout my stay. The hotel may be a bit old and run down upon closer inspection, but at first glance, it still gives off a luxurious vibe. I had an enjoyable stay and would recommend this hotel to others.

This hotel was a great choice for my New Year's getaway. The pool was amazing and the location was perfect - right in the heart of the city. The staff were friendly and always available to help. I particularly enjoyed the fact that they offered a variety of activities and tours to explore the area.

The hotel could use some updating. The building looked a bit old and run down, and the breakfast didn't seem very fresh.

We recently had a luxurious stay at this hotel and were impressed by the exclusive amenities provided. The Spa & wellness center offered massages and body scrubs that fulfilled our relaxation needs, while the outdoor swimming pool with sun loungers and sun terrace provided a perfect spot for leisure time. The restaurant was outstanding, with special diet menus that complemented the exquisite dishes offered. Service was exceptional, with staff always available to assist us throughout our stay.

The sauna which was advertised on the website was not available during our visit, which was a minor disappointment.

The hotel is located in a stunning district with a beautiful pool. The staff were friendly and constantly cleaning. The room had a lovely view and the bathroom was clean and spacious. The breakfast had a variety of options and the service provided by the staff, particularly Phoebe at the front desk, was exceptional.

English proficiency of the staff was lacking.

I recently stayed at a 5-star hotel in Hai Phong and was delighted by the exceptional service provided by the staff, particularly Phoebe at the front desk. Friendly and professional, they went above and beyond to ensure my comfort and satisfaction. The staff's assistance in arranging transportation was invaluable, making my stay even more convenient. A truly luxurious and enjoyable experience.

Nothing to dislike.