This hotel's prime location next to two shopping malls and the Arcades Mall makes it extremely convenient for guests. The hotel facilities are top-notch, offering a clean and cozy room that provides a comfortable stay. Additionally, the staff are friendly and attentive, ensuring a pleasant experience for guests.

For us, it was ideal.

Friendly staff, good breakfast, clean rooms, convenient location, excellent lunch.

During our Christmas stay, we were pleasantly surprised by the warm welcome we received from the hotel staff. They were courteous and friendly, making us feel right at home. The rooms were spacious and had all the amenities we needed, ensuring a comfortable stay. The hotel's location was also a key advantage, with shops and restaurants nearby, making it convenient for us to explore the area. Additionally, the breakfast offered a variety of options, satisfying our morning cravings.

One downside we experienced during our stay was the noisy air conditioning in the room. It became quite bothersome, especially during the night.

The staff at this hotel are really helpful and hardworking. They go out of their way to assist guests and make their stay enjoyable. The breakfast offered at the hotel is wonderful, with a good variety of options to choose from. The hotel is also conveniently located next to a shopping center, making it easy to go for an evening stroll or do some shopping. The rooms are clean and have all the basic amenities needed, including free wifi and a comfortable bed.

The only downside I experienced during my stay was with the shuttle bus service. It can be a bit inconvenient as there is only one bus that goes to and from the airport, resulting in a wait of up to an hour.

This hotel exceeded my expectations in many ways. the location is fantastic, with its close proximity to not just one but two shopping centres. It made it incredibly convenient for me to explore and shop around. Secondly, the staff were absolutely wonderful. They were friendly, helpful, and went above and beyond to ensure I had a comfortable stay. The basic amenities in the room were also great - everything I needed was there, from a cozy bed to a working desk with ample space for my laptop. Last but not least, the breakfast spread was impressive, with a wide variety of options to choose from. All in all, this hotel provided excellent value for money and I would highly recommend it to anyone visiting this city.

Everything was just fine, no major complaints or issues.

This hotel is conveniently located near a shopping center, allowing for an evening stroll around. It also provides easy access to the Protea tower. The rooms are clean and comfortable, with a cozy bed and pillows. The staff is friendly and helpful, making for a pleasant stay. The breakfast is tasty and fresh, offering a variety of choices. Additionally, the hotel boasts a rooftop bar, restaurant, and pool, adding to the overall enjoyment of the stay.

There was a recurring issue with the internet in one of the wings, which was not promptly addressed or communicated to guests.

The staff is dedicated and enthusiastic. The breakfast has a wide variety of fresh, homemade options. The rooms are clean and comfortable with helpful front desk service. The location is convenient with shops and restaurants nearby. The food is always fresh and delicious.

Clean, comfortable rooms. Excellent front desk service. Good location near shops and restaurants. In-house restaurant with tasty breakfast and late-night service. Helpful and friendly staff. Convenient to mall shops. Free use of conference room. Staff drove to doctor free of charge.

Couldn't stay longer.

This hotel is a great option for a stay in Lusaka. The location is very convenient, with a shopping mall nearby where you can find everything you need. The rooms throughout the hotel are comfortable, clean, and quiet, ensuring a good night's sleep. The staff is friendly and provides excellent service, attending to all your needs promptly. The breakfast offered at the hotel is a delightful way to start your day, with a variety of fresh and homemade options, including healthy choices.

The only downside was the noisy air conditioning, which had to be turned off for a quieter ambiance.

The food - fresh and tasty, lovely choices. Clean and comfortable rooms, comfy bed. Helpful and friendly staff. Good location, next to shopping mall. Functional and clean rooms, good AC. Spacious rooms with everything needed. OK breakfast with many options. Excellent service, friendly staff

Hard to think of anything

The food was really good and the location was convenient with plenty of nearby restaurants and malls. The staff were very friendly and accommodating, making sure our needs were met.

The hotel lacked any outdoor space, giving it an institutional feel. The lack of a nice view from the room and a soft mattress made our stay less enjoyable.

On my recent New Year stay, I was pleased with the friendly staff and the cleanliness of the hotel. The staff went out of their way to make me feel welcome and were attentive to my needs. The hotel's location was also a major advantage, with key attractions and amenities in close proximity. Additionally, the breakfast options provided a good variety of choices, ensuring a satisfying start to the day.

There were a couple of drawbacks during my stay. The noise from the air conditioning in the room was quite disruptive and made it difficult to relax or sleep peacefully.

We loved the convenient location, just next to shopping malls and restaurants. It made it easy for us to access everything we needed. The hotel staff were warm, friendly, and always willing to help. The breakfast options were fantastic, with a wide variety of fresh and homemade dishes to choose from. The cleanliness of the room was impeccable, making our stay comfortable and enjoyable.

Nothing that we didn't like.

Friendly staff, extensive breakfast choice

During my stay at Protea Hotel, the staff were extremely friendly and attentive. They made me feel welcome from the moment I arrived. The breakfast selection was excellent, with a wide variety of options to choose from. I had a great experience and would recommend this hotel to others.

During my recent stay at Protea Hotel in Lusaka, I was impressed by the spacious and clean rooms. The breakfast provided was also delicious, providing a good start to the day. The hotel's location near two shopping malls made it convenient for any shopping needs. I would recommend this hotel for its comfortable rooms and convenient location.