Great location, helpful staff, and comfortable stay. During our stay at Genova, we had a little mix up with the booking but the staff immediately upgraded us to a spacious suite. The room was clean and comfortable, with a comfy bed for a good night's sleep. The hotel's location was very convenient, close to Termini station and within walking distance to the Colosseum. The staff were friendly and helpful, making our stay even more enjoyable. The breakfast was also excellent, providing a good start to the day. Although there was some noise from the busy road, it didn't detract from our overall comfortable and pleasant stay at Genova. I highly recommend this hotel.

We stayed at Hotel Genova for a few days and had a wonderful time. The location was perfect, close to the train station and major sights. The breakfast hall had a pancake machine that my son absolutely loved, along with a great selection of food. The beds were comfy, and the room was clean and well-equipped. The staff, especially Antony, were excellent and provided helpful advice and maps. The shower and roof hot tub were fantastic amenities. a superb experience.

Would recommend this hotel.

The location of the hotel was superb! We were just a short 3-minute walk from the train station, making it really convenient for us to explore the city. We loved that it was only a 15-minute walk to the Colliseum and a 20-minute walk to the Trevi Fountain. The neighborhood felt very safe. Also, the breakfast selections were amazing, with a great variety of protein options like eggs, yogurt, meat. The staff at the hotel were top-notch and made our stay even more enjoyable. we had a fantastic time and would definitely return here for future trips.

We felt very well taken care of during our stay, with nothing being too much trouble for the staff.

The staff were friendly, AC in the room, luggage storage, easy walk to Roma Termini.

The rooms at the hotel were comfortable and spacious, with separate areas for privacy. The two bathrooms were well-equipped and the bath products provided were of good quality. The staff at the front desk were friendly and helpful. The breakfast buffet had a wide variety of options to choose from. The hotel was conveniently located near restaurants, shops, and a supermarket. Major tourist attractions were within walking distance. The price paid for the room was considered value-for-money.

Some parts of the building had poor air conditioning, resulting in rooms that were too hot or too cold. There was inconsistency in the temperature control.

Great location, just a few minutes away from the main train station, bus station, and metro. Plenty of cafes and shops nearby.

Felt very happy, no reason to complain.

Convenient location near train station. Helpful and friendly staff. Variety of breakfast options. Room upgrade provided. Walkable to attractions.

I had a fantastic stay at this hotel. The cleanliness of the room was top-notch, with soft linen and an incredibly comfortable bed. The hotel facilities were convenient, with a short walk to the nearby metro station and easy access to all the sights in this city. The location was perfect, just a few minutes away from the train station and surrounded by many great restaurants. The staff were incredibly friendly and went out of their way to accommodate my needs, providing early check-in and ensuring that I was well taken care of during my stay.

Nothing I didn't like to be fair.

Had a great Xmas stay near the main train station - perfect if you're coming from the airport. Loved that the hotel offered a free device for internet and calls, so useful for getting around. The breakfast was tasty and offered a good selection of food.

The shower wasn't great - hot and cold water kept switching which was frustrating. And, the street noise wasn't entirely blocked out, so bring earplugs if you're a light sleeper.

Modern, family room granted, fantastic breakfast, friendly staff, convenient location.

amazing valentine's day stay in rome! genova was the perfect choice. the staff was warm and helpful, always with a smile. the location was ideal, close to everything we wanted to see. the room was clean, spacious, and comfortable, with a nice touch of fresh towels and hot drinks facility.

Noisy guests at night.

The hotel's location is ideal, being close to Roma Termini station and easily accessible by metro and bus. Its proximity to the train station makes it convenient for exploring Rome's attractions. The room was spacious, clean, and well-ventilated, ensuring a comfortable stay. The breakfast buffet offered a diverse selection of delicious options, including eggs, bacon, fruits, bread. The staff provided excellent customer service, with helpful and friendly concierge and reception personnel.

There were some mixed feelings about the customer service, as one staff member displayed rude and unprofessional behavior towards guests.

We had a fantastic stay at this hotel. The cleanliness was impeccable. The hotel facilities were top-notch, and the breakfast was delicious. The staff members were friendly and always had a smile. Additionally, the location was superb, with Santa Maria Maggiore on our doorstep and plenty of decent local restaurants for all pockets. The transportation was convenient, with a short walk to Piazza dei Cinquecento, from which you enter the train station. we couldn't have asked for a better experience!

Absolutely nothing.

This hotel is conveniently located near a major train station, which makes traveling around the city easy. It is also close to many famous attractions, perfect for sightseeing. The room I stayed in was recently renovated and had a comfortable bed and modern furnishings. The bathroom was spacious and well-maintained. The staff were helpful, providing maps and advice, and some went above and beyond to make our stay pleasant. The breakfast options were decent, although I expected a bit more variety.

There were some negative experiences with the staff, as mentioned in another review.

The hotel was well located in the city center, making it convenient for exploring and getting around. The room was equipped with modern amenities such as a fancy minibar and a big LCD TV. Additionally, the breakfast buffet had a good variety of options, offering both sweet and savory choices.

The rooms did not live up to the pictures, appearing older and dustier in reality. The cleanliness of the floors was lacking, and the noise from the water pipes kept me up at night.