We had an amazing stay here. The hotel's location was perfect, being in the modern area of the city which made visiting the city a breeze. The quality of service was top-notch, from the friendly staff to the room amenities that included in-room breakfast, a mini-bar, and even an ironing facility. The rooftop pool and spa centre were a great way to relax and enjoy the stunning views of the city.

Highly recommend this place to families looking for a luxurious stay.

Stylish throughout, spacious room with great attention to detail. Roof area and small pool available. Convenient location for exploring on foot. Friendly and helpful staff.

The spa at Axel Hotel San Sebastian was absolutely amazing. We enjoyed the jacuzzi and sauna every day, and it was such a relaxing experience. The best part was that there was no extra charge for using the spa, which was a pleasant surprise. We will definitely go back just for the spa. The staff at the hotel were also very friendly and welcoming upon arrival. The room itself was spacious and the bed was incredibly comfortable, with a firm mattress and four big pillows. We had a great night's sleep. The walk-in shower and toiletries provided were also of good quality. The design of the room was stylish, with warm colors that created a cozy atmosphere. The location of the hotel was perfect, within walking distance to the beach, the port, the city center, and all the bars and restaurants. we had a great stay and would highly recommend Axel Hotel San Sebastian to others.

The hotel has a great location, with easy access to the beach and other attractions. The staff is friendly and courteous. The room's unique design adds a touch of architectural flair. The cleanliness of the room and the comfort of the bed were top-notch. The breakfast spread offered a wide variety of options to choose from. On-site parking is available, although it can be expensive.

Felt immediately at home, no complaints at all.

The room at Axel Hotel San Sebastian was stunning, with stylish decor and great attention to detail. The spaciousness made my stay very comfortable. The location was perfect for exploring the city on foot, and the staff were incredibly friendly and helpful.

Comfy beds, spacious rooms, good location, helpful staff. Quiet at night, modern and clean. Decent gym and spa. Nice aspects of breakfast. Upgrade to premium room available. Saunas and jacuzzi included. 10-15 mins walk to beach, lots of nearby restaurants. Courteous staff.

The hotel is located on the edge of the city center, so you can explore the real local side of the area. It's just a short walk to bars, shops, and even a supermarket. Plus, you can easily reach the beach for a quick dip. Pack comfy shoes to explore the surroundings.

There were some minor flaws in the room design, such as the inconvenient location of the power plugs and a lack of hangers in the closet.

We recently went on a romantic escape and enjoyed our stay at this hotel. We loved the complimentary champagne and strawberries that were waiting for us in our room upon arrival. The location was perfect, just a short walk from the beach and close to many restaurants and shops. We also enjoyed the rooftop pool and bar with stunning views of the city.

There were some negative aspects of our stay. The breakfast was a bit lackluster and could have been more varied.

Good sized room, comfortable bed, good shower. Friendly and helpful staff. Convenient location. Well-equipped gym.

Nothings.

I recently stayed at Axel Hotel in San Sebastian for a few days and it was the perfect base for exploring the city. The location was ideal, with the beach, old town, and main attractions just a short walk away. There were plenty of restaurants and bars nearby as well. The hotel itself was in pristine condition, and I loved the added bonus of having a gym and sauna onsite. The rooftop area was a nice place to relax, although the pool was quite small. a comfortable and convenient stay.

Would definitely recommend this hotel.

The hotel is located in a quiet place, just a 30-minute walk from the city center, making it easy to explore everywhere by foot. The cleanliness of the hotel, including the spa, rooftop, rooms, and bar. The staff, especially Marina and Janet, were exceptionally friendly and helpful. The hotel facilities, such as the Turkish bath, spa, and pool , were loved by guests.

Nothing, it is perfect.

The hotel is conveniently located next to a tennis court, which provides guests with a fun and active option for entertainment. Additionally, the hotel is close to many tapas bars, making it easy for guests to explore and enjoy the local cuisine. The hotel is also within walking distance to the center, allowing guests to easily access various attractions and amenities.

The size of the pool may not be suitable for adults, as it is more geared towards children in terms of size and depth.

my recent stay in san sebastian was made even better by the exceptional service and attention to detail at this modern and spacious hotel. from the well-designed rooms to the delicious breakfast buffet and friendly staff, everything exceeded my expectations. the convenient location near the train station and within walking distance of the beach and old town made it the perfect base for exploring the city.

The value for money at Axel Hotel was great - comfortable rooms and a fantastic power shower. The location was perfect, within easy walking distance to Gros and the Old Town. The staff, especially Carlos at reception, were incredibly friendly and helpful throughout our stay.

The breakfast menu could be improved with more variety and options.

I recently stayed at this luxurious hotel and I must say, it was a truly amazing experience. The location was fantastic, just a short walk to the city center and the Old Town. It was so convenient to be able to explore all the attractions without worrying about transportation. The staff were incredibly friendly and efficient, always ready to provide directions and travel advice. The room was spacious, modern, and impeccably clean. I loved the spa and wellness center, especially the large jacuzzi and sauna. It was the perfect place to unwind and relax after a long day of exploring. The hotel also offered a wide range of amenities, including room service, a restaurant, and a bar/lounge area. The service was top-notch and the staff went above and beyond to ensure my stay was comfortable and enjoyable. I highly recommend this hotel for its excellent location, outstanding service, and luxurious amenities.

I would definitely recommend this hotel to anyone looking for a luxurious and comfortable stay. The location is great, just a short walk to the city center and the Old Town.