We recently stayed at the Holiday Inn Express in Brentwood for 3 nights while visiting family. The hotel was conveniently located near our travel destinations and had a great selection for breakfast. The staff, especially the gentleman who checked us in, went above and beyond to accommodate our needs. He changed our room to one on the first floor near the parking lot, which was much easier for my husband who is on a walker. Additionally, he helped us with our baggage and even got ice for us without accepting any money. The lobby area was well-maintained and the overall experience was wonderful. We will definitely be back!

Strongly recommend this hotel.

Clean and recently renovated hotel. Convenient location near restaurants and businesses.

Musty smell in the hotel and room. Dirty and poorly maintained fitness room.

I had a fantastic stay at this hotel. The cleanliness was impressive, with everything well-maintained and orderly. The hotel facilities were top-notch, providing a comfortable and cost-effective experience. The location was perfect, as it was very close to the Cool Springs mall and easy to navigate to restaurants. The staff was amazing, especially the lady who checked us in - she went above and beyond her job duties.

Nothing not too like.

Convenient location off I-65. Spacious, well-equipped room with fridge and microwave. Helpful and accommodating staff. Enjoyed the included breakfast. Good value for the price. 👍

The hotel exceeded our expectations with its range of vegetarian and vegan breakfast options. The staff member who checked us in was incredibly helpful and went above and beyond to assist us during our stay. The hotel was clean, modern, and in a quiet location close to shopping.

Felt very lucky, no complaints whatsoever.

Accommodating check-in staff. Helped with baggage and refused payment. Graciously assisted with ice. Good breakfast with a variety of choices. Room changed for mobility accessibility. Comfortable and clean beds. Friendly and helpful staff. Great location near major highway.

It was all superb.

We loved the updated lobby and the quiet location close to shopping. As bike riders, we appreciated having a secure bike storage facility.

Felt safe walking at night, no complaints at all.

The hotel is clean, modern, safe, and friendly. The hot breakfast is generous and enjoyable. The staff is helpful. The rooms are adequate and clean. The location is convenient.

The breakfast buffet was well stocked with fresh hot items, and the staff had a happy and positive attitude. The spacious lobby allowed for watching TV, reading, or hanging out with family without disturbing others. The beds were comfortable and the room had enough space for a family of four. Will definitely stay here again if the price is similar to other local hotels.

Felt really comfortable, no complaints whatsoever.

The breakfast buffet at the hotel was outstanding! They had a great selection of fresh and hot items, and the woman working there was friendly and kept everything well stocked. Another positive aspect was the comfortable beds in the room. They provided a great night's sleep after a long day of exploring the city. Additionally, the spacious lobby area was a bonus. It was a great place to relax, watch TV, or spend time with the family without feeling crowded.

One downside of the hotel was the lack of a ventilation fan in the bathroom. It made it difficult to keep the bathroom door open to let the steam and heat escape, especially since we were a family of four.

We had a fantastic stay at this hotel. The bed was spacious and comfortable, providing us with a good night's sleep. The staff, especially the manager on duty, was great and very accommodating. They provided excellent customer service and made sure all our needs were met. The location of the hotel off I-65 was convenient for us as we were visiting the area. It was also in a very safe area, which was important to us. Additionally, the hotel facilities were clean and well-maintained, and the room had a refrigerator and microwave which was a nice bonus. The full breakfast provided was delicious and had a good variety of options.

No negatives.

Comfortable beds and pillows, clean rooms, and helpful front desk agents were the best aspects of my stay. The location was convenient with easy access to the interstate and a short drive away from downtown Nashville. The hotel is situated in a safe area and close to other popular areas like Brentwood and Franklin. The breakfast provided was quite good, and the breakfast area was clean and spacious.

The noise from the room above was quite disturbing, and it took some time for the issue to be resolved. Additionally, there were some maintenance issues in the hotel, including chipped paint in the elevator and a cracked pool ladder held together by duct tape.

I loved the comfy bed and the convenient location. The hotel facilities were great, especially the well-kept lobby area. The breakfast was quite nice and the staff did a fantastic job ensuring everyone had enough space.