The hotel is located in the heart of the old town, offering a stunning view of the city and mountains. The rooms are well-equipped and comfortable, with air conditioning to keep you warm during colder nights. The staff is attentive and helpful, providing assistance with parking in the narrow streets. The hotel restaurant serves delicious traditional Albanian meals, and the breakfast is superb, with a variety of options to choose from.

The hotel lacks an elevator at the main entrance, which can be inconvenient for guests carrying heavy luggage.

The hotel is located right in the center of the historic city, making it very convenient for exploring the nearby attractions. The rooms are comfortable and the bathroom is clean. The staff is friendly and provides excellent service. The breakfast is delicious and offers a variety of options. The view from the terrace is breathtaking.

The roads leading to the hotel can be narrow and steep, which can make it difficult for guests to reach by car.

Incredible city views, modern and traditional design, professional service, clean rooms, great value for money.

Great location, amazing ambience, clean rooms with all amenities, friendly and polite staff, professional front desk employee, perfect location with beautiful views.

Can't fault the property in any way.

We had an amazing stay at this luxurious hotel! The location was absolutely perfect, situated in a great position above the hill with a breathtaking view of the castle, city, and mountains around. We couldn't believe how fancy it was, especially considering the affordable rates. The hotel is conveniently close to the Bazaar and Castle, making it easy to explore the historic attractions nearby. And the best part? The amazing views from the patio at the front! We spent evenings there, sipping our drinks and enjoying the stunning panorama.

This hotel is highly recommended for families.

We had a great stay at this luxurious 4-star hotel. The location was perfect, right in the heart of the historic city. We could easily walk to all the attractions and the views from our room were breathtaking. The staff provided exceptional service, always willing to help with anything we needed. The room was spotless and the breakfast was delicious, with a variety of options to choose from. We were also impressed by the hotel amenities, such as the beautiful terrace and garden furniture where we could relax and enjoy the scenery. our experience at this place was truly enhanced by the comfort, quality services, and stunning location.

During my Christmas stay in this hotel, I enjoyed the comfortable and spacious rooms, as well as the helpful and friendly staff. The complementary breakfast and parking added extra value to my stay. the hotel's location in the heart of the old city provided easy access to several attractions and landmarks, making it an ideal base for exploration.

The loud music from nearby bars and other areas around the hotel disrupted my sleep several times, making it difficult to get some much-needed rest. although the shower in my room was nice, it lacked a door or partition, which resulted in a messy and wet bathroom floor after every use.

We had an excellent experience at Hotel Fantasy in Gjirokaster. The location was perfect, with stunning views of the surrounding area. The hotel itself was beautifully designed, blending modern and traditional elements. Our room was comfortable and offered an impressive view. The service provided by the staff was exceptional. They were polite, professional, and always willing to help. We were especially impressed when the staff members assisted us with our luggage, going above and beyond their duties. we had a fantastic stay and would highly recommend Hotel Fantasy.

We did encounter some difficulties during our stay. The hotel was not easily accessible and was challenging to find.