Nice big room, friendly staff. Good location, near the shops. Nice lounge area and the cafeteria was good.

Felt very well looked after, no complaints at all.

We were truly impressed with the classic grand hotel atmosphere of the building, complete with a stunning atrium and a smart design. The lobby and seating areas were equally impressive. The restaurant offered a great menu and the rooms were well-maintained and stocked with all the amenities you would expect. Even when faced with a rainstorm, the staff promptly resolved an issue with a ceiling leak and relocated us to a new room within minutes. we couldn't be happier with our stay.

The staff was friendly, excellent restaurant, convenient location, spacious room, great bathroom amenities, and loved the spa and indoor pool.

Can honestly say there wasn't anything not to like.

Convenient location, impressive atrium, multilingual staff, delicious continental breakfast, comfortable bed.

Located just a short distance from the gondola at Encamp, this hotel is perfect for ski enthusiasts. Additionally, it is conveniently situated in the shopping center of Andorra, making it easy to explore the city and access amenities. The hotel's restaurant offers a unique dining experience, with a quirky and amusing atmosphere reminiscent of the beloved show Fawlty Towers. The comfortable double rooms are kept to a good standard, ensuring a pleasant stay for guests. The friendly and helpful staff, like Josefina from Argentina, go above and beyond to make guests feel welcome. The buffet breakfast, which includes options for cooked pancakes or omelettes, is a satisfying start to the day.

The buffet hot food could benefit from a hot lamp to maintain its temperature.

Great stay for business. Good breakfast with fresh fruit and efficient dining room staff. The location is perfect for shopping and close to many restaurants. The spa was a great way to relax after long meetings.

The restaurant could improve its service and temperature of the buffet hot food.

Our stay at the Grand Plaza was excellent value for money. The room was spacious and cozy, and the location was central and convenient. The staff were kind and helpful, making our experience even more enjoyable.

Hotel breakfast could be improved by offering a wider selection of tables in a larger dining area.

We had a luxurious stay at this hotel. The exclusive amenities provided in the spa and wellness centre were outstanding. The sauna, jacuzzi, and steam room were perfect for relaxation. The massage we had was top-notch, and the beauty treatment was excellent. The hotel's location was also a plus, being walking distance to shops and entertainment.

The Spa lounge was a little less inviting than we expected. There was only one minor issue with the service, as the wait for dinner was longer than usual.