Convenient location in the heart of the city, close to the bay area and downtown. the lobby was impressive, with a large reception desk and shops. the rooms were comfortable and spacious, with a nice bed. the gym facilities were excellent, with a personal trainer available and a variety of equipment. the indoor and outdoor pools were also enjoyable. the hotel was fairly clean and tidy, and the wifi worked well throughout the property.

The dining experience was a bit disappointing, especially the breakfast which had a limited selection and lower quality compared to other Epic Sana hotels. There was also a strange smell in the restaurant, which was not very pleasant.

Friendly staff, great food, gym with personal trainer, steam room, sauna. Angela at the front desk was helpful throughout my stay. Personal trainer demonstrated machine use effectively. Excellent service throughout the week. Various breakfast options for all tastes. Extended checkout time for families. Nice pool bar.

Well-located, lovely views, immaculate hotel, tremendous value, friendly and kind staff.

Everything great.

Conveniently located in the city center with stunning views. Immaculate and upgraded rooms offer excellent value. Exceptionally friendly and attentive staff provide a comfortable and safe stay. The restaurants and breakfast options are diverse and satisfying. Appreciated the extended check-out time for families.

The checkout was extended for 3 hours to accommodate guests with children, creating a comfortable stay. The breakfast options offered a diverse selection of fresh foods to cater to different cultures. The hotel's location in the city center provided beautiful views. The cleanliness of the establishment was impeccable. The staff were exceptionally friendly and attentive, going above and beyond to ensure guests felt safe and at ease.

Friendly staff, great food, excellent gym facilities with personal trainer, accommodating check-out time, helpful front desk.

The hotel is quite well-located with easy access to the beach and nearby restaurants. the view from the room was also nice and the bed was comfortable for our romantic escape. We enjoyed the pool and the Jacuzzi a lot, which helped us relax and unwind.

The service was not up to our expectations. We had some issues with the air conditioning in our room which took the staff several attempts to fix.

We had a fantastic stay at this hotel. The staff were incredibly friendly and efficient, making us feel welcomed from the moment we arrived until we left. The hotel facilities were top-notch, especially the gym with a personal trainer, steam room, and sauna. The views from the hotel were lovely, and the cleanliness of the entire place was impeccable. We also appreciated the great variety of fresh foods available at breakfast, suited to all tastes and cultures. The staff's attention to detail and willingness to make us comfortable and safe was remarkable.

Nothing.

Great location in the city center with beautiful views. Impeccably clean with a fantastic pool bar. Friendly and attentive staff, going above and beyond to ensure comfort and safety. Nice breakfast and restaurants. Would love to stay here again.

Amazing rooftop bar and terrace with a stunning view of the city. The Portuguese restaurant was a standout with delicious food. The hotel's Guest Relations team, especially Stephanie Cardoso, went above and beyond to arrange a day trip for me. I highly recommend this hotel.

We had a fantastic stay at this hotel in the heart of the city center. The staff were friendly and efficient, and the hotel facilities were top-notch. The cleanliness was impeccable and the breakfast offered a large variety of fresh foods suitable for all tastes. The location was perfect, being close to the marginal and reasonably close to the airport. the service level was excellent and we were greeted warmly by the front desk throughout our stay.

The view from the room was stunning, with beautiful scenery overlooking the city. the location of the hotel was perfect, situated in a safe and convenient area of the city. the staff were friendly and accommodating, making our stay more enjoyable.

The pricing of the food and beverages was extremely high, making it quite expensive to dine at the hotel. Additionally, the service could be improved, as we often had to wait for staff attention.

This luxurious hotel had exclusive amenities such as excellent service and a wellness center with a sauna and steam room. the indoor swimming pool was perfect for a relaxing swim and the treatment room was perfect for a full body massage. the sun terrace was the perfect spot to enjoy the view. the restaurant served delicious specialties and offered in-room breakfast. the private facilities provided an excellent and comfortable stay.

The hotel's location offered great convenience and accessibility to nearby attractions. Cons: Unfortunately, the snack bar's menu was limited and not as tasty as expected.

The hotel's location, views, and cleanliness were exceptional. The staff was incredibly friendly and accommodating, making us feel comfortable and safe throughout our stay. The restaurants and breakfast were enjoyable, and the upgrade to our room was a great value. The gym facilities with the personal trainer, steam room, and sauna were a highlight.

Nothing, no complaints at all.