The location of Austral was perfect, just a short walk to all the main attractions and restaurants. During my stay, I had a small issue with the room, but the staff went above and beyond to make it right. They immediately changed the sheets and resolved the issue with great professionalism. Despite the language barrier, they made every effort to communicate and ensure my satisfaction. I highly recommend Austral for its excellent location, helpful staff, and dedication to resolving any issues.

The staff went above and beyond to help us plan our trips and accommodate our requests. the rooms were spacious, clean, and had reliable wifi. the hotel even had a computer and printer to use. the location was perfect for us, as it was centrally located and close to the port. Based on a recommendation from the friendly hostess, we had an amazing dinner at Maria Lola restaurant nearby.

Nos encantó nuestra estadía en este hotel. La habitación junior era espaciosa y limpia, con una zona separada para el baño. El desayuno estaba delicioso y el personal fue amable y atento. Además, el hotel se encuentra cerca de un restaurante y del Residencial Dos Mares, lo cual fue muy conveniente. También nos gustó tener acceso a las instalaciones del hotel, como el spa y el estacionamiento. En general, fue una experiencia maravillosa.

Nada negativo.

We had a wonderful stay in a great location that was close to restaurants and shops and right in the center of town. The hotel staff were friendly and helpful, even storing our bags for the day. The room was comfortable with a clean bathroom and the breakfast was delicious. Plus, we were able to book tours and transportation easily. It was the perfect base for exploring the area.

The walls in the room were a bit thin, and we could sometimes hear noise from the neighboring rooms.

We had a fantastic stay at this hotel. The location was perfect, as it was near the main shopping street and just a short walk to the waterfront. The hotel facilities were clean and well-maintained. The breakfast provided was delicious, with a variety of options including fresh fruit, ham and cheese slices, cakes and breads, cereal, milk. The staff were incredibly helpful, assisting us with tour reservations and recommending great restaurants in the area. Everything was top-notch.

Nothing it is perfect.

Helpful manager, polite staff, good English spoken, organized English speaking taxi, negotiated fixed price, excellent WiFi.

Nothing at all.

The manager and staff were extremely helpful, organizing an English-speaking taxi driver and negotiating a fixed price for a tour. Good breakfast, excellent WiFi, and a short walk to the town center.

Felt privileged, nothing to complain about.

Cleanliness, location, hotel facilities, staff, transportation

None.

I had a great experience at Austral! the staff was incredibly helpful and arranged a last-minute boat tour for us to see the animals in the Beagle channel on New Year's Day. They also helped us find a restaurant for a New Year's Eve dinner when everything seemed to be booked. the rooms were spacious and comfortable, with a lovely shower. the common living room was a nice touch for relaxing after dinner.

Nothing 🙅‍♂️

had an amazing stay at this hotel! room was spacious, clean, and staff was incredibly friendly. the location was perfect, close to everything. the owners went above and beyond to help book excursions. everything was wonderful and exceeded my expectations.

One bed instead of two as booked.

This cozy hotel is the perfect base for nature lovers, with its proximity to the port and the national park. It is also conveniently located in the heart of the city center, making it easy to explore the main shopping area. The rooms are clean and comfortable, providing a peaceful retreat after a day of outdoor adventures. The staff is friendly and helpful, offering valuable tips on what to do in the area. Plus, the breakfast is a great way to start your day, with a variety of options to choose from.

One downside is that some staff members may not speak fluent English, which can be a slight inconvenience for international travelers.

Staff very helpful, patient, friendly, and talkative. Clean and comfortable room. Great location in the center of town. Good breakfast and afternoon tea. Conveniently located near outdoor/ski equipment rental shop.

Felt so at home, no reason to complain.

We had a great stay at a small family-run hotel in downtown. the location was perfect, within walking distance to everything - the port, restaurants, and museums. the staff was really friendly and helpful, even helping us find a place to do laundry on a Saturday. the rooms were clean and comfortable, with excellent maid service. It was our third stay at this gem of a hotel.

Nothing, all good. 😊

austral exceeded our expectations in Ushuaia. staff was incredibly friendly and helpful, giving us useful information about local attractions. the rooms were spacious, clean, and comfortable. we loved the central location close to the port. the hostess recommended a great restaurant within walking distance.

No seating area in the room.