The Mercure Melbourne St Kilda Road provided a very high-quality finish in both rooms and communal areas, with a convenient tramline directly outside for easy access to various landmarks like Prahran Market and Luna Park Melbourne, enhancing our family bonding experience. the friendly staff accommodated our needs effectively, making our stay comfortable and enjoyable despite the minor hiccups. the proximity to Albert Park added to the overall convenience of the location.

stayed 3 nights at Mercure, loved the room with balcony and kitchenette. Dog friendly! Staff helpful, parking easy. Beds comfy, mocktails tasty. Clean, stylish, well-priced - overall pleasant stay.

Nothing but excellence, all was splendid! 🌟

Great Location and Comfortable Rooms

The hotel's location on St Kilda Road was excellent for accessing public transport and exploring different areas of Melbourne. the rooms were spacious, comfortable with high-quality finishes, and the presence of a kitchenette was a nice touch.

I always return here for a cozy stay. They once helped me with forgotten earphones. Perfect with Wi, Fi, bar, fitness centre, flat, screen TV. Ideal for new year with a welcoming vibe and all essential amenities including 24, hour security and wheelchair access.

The room at this hotel - with a surprise kitchenette and LOVELY balcony - was super comfy and beautifully designed. Aesthetics were mind-blowing! the staff were top-notch and the location was perfect for exploring.

The property exudes a modern feel, with high-quality finishes and a convenient location near tram stops for easy access to the city center. The nearby pubs and store are a nice touch. Although the restaurant had a limited menu and upscale vibe, the friendly staff and comfortable rooms made for an enjoyable stay. Staff were helpful and beds were comfortable, but breakfast discounts were not honored, and the parking fees were deemed excessive for the location. The layout of the two-bedroom apartment was a bit frustrating as it was essentially two separate rooms with a connecting door.

The front desk staff were so nice, and they upgraded me to a better room when I mentioned a noisy neighbor with a cough. the hotel had a really comfy bed, and it was easy to park with plenty of spaces in the underground lot. Unfortunately, after checking out, my card was charged $200 without any explanation, causing me to lodge a dispute, which was a bit frustrating, but it didn't ruin my overall positive experience. 😊

This hotel truly impressed me with its thoughtful customer service. From the warm welcome at check-in to the top-notch housekeeping and comfy beds, I felt well taken care of during my stay. the plush carpeting in the rooms added a touch of luxury, and the well-maintained balcony provided a nice spot to relax. the location was convenient, with plenty of breakfast spots nearby for a quick bite to eat.

One thing that could be improved is the communication regarding parking. Some guests mentioned confusion about accessing the car park, so clearer instructions or assistance from staff could alleviate this issue.

We had a lovely room that was clean and stylish, providing a cozy atmosphere for our romantic escape.

The staff seemed a bit unresponsive and the room lacked adequate wardrobe space. the room service was subpar, and we encountered difficulties with the key card.

The facilities were top-notch, the bed was comfy, and the rooms were squeaky clean.

Now, about the parking saga—felt like a bit of a wild chase to secure a spot, with conflicting info from staff. Gotta love Melbourne for its surprises!

Generous, comfortable room. the kitchenette in the suite was a lifesaver. Like a superhero coming to the rescue, it equipped me with all I needed to whip up a quick meal after a long day of exploring the bustling city of Melbourne.

Reception area too hot with book till sorted.

The stylish and clean space offered a comfortable bed and a nice balcony. The location was perfect, even though the room layout was a bit confusing and the lack of streaming services was disappointing.