During my stay at Palais Royale, I was delighted with the attention to detail and the friendly service provided by the staff. They were incredibly helpful, offering great tips and advice on local attractions and hiking trails in the beautiful Blue Mountains. The room itself was spacious, well-appointed, and exceptionally clean. The comfortable bed ensured a restful night's sleep, and I especially appreciated the air conditioning being turned on prior to my arrival, creating a refreshing and cool atmosphere. The hotel's central location allowed for easy access to the main town area and a wide selection of fantastic dining options. Additionally, the live music in the bar area added a pleasant touch to my evenings. Although there were no swimming pool or gym facilities onsite, the abundance of freshwater pools in the surrounding area provided ample opportunities for recreation. I had an amazing and memorable stay at Palais Royale and I highly recommend it as a top-notch accommodation option.

While my stay was fantastic, I did miss having certain amenities such as body lotion and a sanitary bag. However, despite these minor drawbacks, I still found the experience at Palais Royale to be exceptional.

Excellent renovation, old world charm, accessible ground floor room, attractive decor, lovely dining facilities, great location.

Nothing at all.

The location was perfect, just a short walk from shops, restaurants, and the train station. The room was spacious and the bed was incredibly comfortable. We loved the old-fashioned design of the building and the warm and cozy atmosphere. The staff were friendly and helpful, making our stay even more enjoyable.

This hotel is highly recommended for a luxurious and comfortable stay.

The location is convenient as it is right in the center of town, within walking distance of shops, restaurants, and supermarkets. It is also opposite the police station, making it feel safe and secure. The hotel is near the train station, making it easy to commute. The staff is friendly and accommodating, ensuring a pleasant stay. The rooms are clean and the breakfast is satisfying.

The hotel lacks staff assistance during check-out, causing inconvenience and a lack of customer service.

We had a wonderful stay at this luxurious hotel! The location was just great for us, as we had booked a show nearby. It was perfect being within walking distance to great cafes and restaurants. The staff were quick to respond and happy to provide a bed-topper for our second night, which made our stay even more comfortable. The room amenities were top-notch, with everything we needed including ironing facilities, heating, air conditioning, tea and coffee facilities, and a mini-bar. The staff were friendly, efficient, and very helpful throughout our stay. The hotel itself was beautifully preserved, with an elegant and smart period facade that added to its charm.

We would definitely recommend this hotel to everyone.

We booked the Deluxe Family Room for our son's golf tournament. The chef opened the kitchen early and gave my son extra bacon and egg rolls for his early tee off. The brekky for the rest of us was delicious and huge. Michelle at reception was the friendliest and most welcoming person I've ever encountered at a hotel. The property is centrally located, with historic features maintained. The room was spacious, with minimal road noise. Staff were friendly and helpful, and the room was clean and warm.

Totally recommend this hotel.

We loved the comfortable beds and the fact that the internet was available in our room. The hotel had a beautiful lounge with classic music playing, creating a relaxing atmosphere. The staff were friendly and offered great tips on things to do in the area. The location was convenient for exploring the town and nearby attractions. The room was clean and well-appointed, and the attention to detail, like having the air conditioning on before our arrival, was a nice touch. The value for money was outstanding.

Felt well taken care of, no complaints.

The hotel I stayed at was centrally located and had a lovely historic building. The double room I stayed in was spacious and faced the front balcony, with minimal road noise. The bed was comfortable and I appreciated the fact that the internet was good and available in the room, which was different from what was stated in the hotel description. The service at the hotel was friendly and it was a nice touch that we were shown to our room.

Could not be improved in any way. 👍

The hotel offered complimentary breakfast and free parking, which was a plus. The location was great as it was walking distance to the main attractions. The staff was friendly and accommodating, making our stay enjoyable.

The room was quite cold, and the windows allowed the wind to come in. We had to sleep with the noisy AC on to keep warm.

The location was absolutely perfect, right in the heart of the town center. I didn't need any transportation as everything was within walking distance. There were plenty of eateries in Katoomba St, making it so convenient to try different restaurants and cafes. The staff here were amazing, always ready to help and ensure a smooth check-in and check-out process. The service was top-notch and they went above and beyond to provide outstanding service. The room itself was beautifully furnished and restored, and even though it was a bit on the smaller side, it was still quite comfortable. The ensuite bathroom was spacious and had a lovely bath, so I could relax and unwind. Plus, the room amenities, including the ironing facilities, heating, air conditioning. my stay here was absolutely delightful!

All in all, I highly recommend this hotel to everyone.

The lady at the bar was friendly. The staff are approachable. The hotel is close to trails, restaurants, cafes, and bars. The lounge and common rooms are nice. a wonderful stay.

Amazing staff, great location, large comfortable room, lovely glass windows.

Nothing to dislike.

We absolutely loved our stay at this hotel. The traditional building had a warm and cozy atmosphere, with welcoming lounges surrounding a fireplace. The cleanliness of the hotel was impeccable, and our room was spacious, comfortable, and spotlessly clean. The staff were friendly and obliging, providing excellent service throughout our stay. We also appreciated the off-street parking, as it made it convenient for us to explore the nearby cafes, restaurants, and supermarkets. The location was perfect, with the hotel being within walking distance to all the amenities we needed and just a short distance from popular tourist attractions.

Hard to think of anything.

The value for money at this hotel was excellent, with clean and spacious rooms. The location was perfect, right on the main street, and the staff were welcoming and provided excellent service.

The food for breakfast could be improved with more variety and warmer dishes.

Lovely staff, clean room with great view, comfy bed, preserved art deco features, accommodating with dietary needs, nice bathroom products. Enjoyed our stay.

Felt lucky, no complaints.